Antal per omdömesnivå
  • 0 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 100 % av omdömena har 1 stjärnor
20 januari 2023

Buyer Beware!

No trial period, and I paid for the monthly subscription; after 24 hours, no data was collected, so I sent a message to their support. No response. After almost 72 hours, no data was collected, and no response.

I will file a dispute with Shopify and my credit card company if necessary.

2 dagar användning av appen
Vital Apps svarade 27 januari 2023

I'm so sorry for the late response.
We’re really sorry about the problems you encountered while using our app.
We would like to help you solve these problems as soon as possible, but unfortunately, we were on the Lunar New Year holiday (https://en.wikipedia.org/wiki/Lunar_New_Year) from 18th January 2023 to 27th January 2023 – the most important holiday in the year. During the holiday, we will not access our support channels often. Therefore, we’re not able to provide quick support as normal during this time.

We come back to work today, we will check and contact you as soon as possible