Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
27. April 2023

Excellent customer service! App seems user friendly. Will edit review once I have used the app for a little while and see results with my site.

Carri's Cache
Vereinigte Staaten
5 tage mit der App
Secomapp hat geantwortet 5. Mai 2023

Thank you so much for this nice review 😍! With your precious feedback, it motivates us to keep on improving the app and the service everyday! We will always be waiting to assist you, so just give us a shout through Live Chat channel in-app whenever you need us! Kind regards, Linda.

Bearbeitet am 13. Januar 2023

SearchPie is awesome. In under 10 minutes, my store was running from good to great, all simply by asking for a little help. Definitely a valuable use of my time and highly recommended for anyone out there experiencing any slow loading times on your store.

Vereinigte Staaten
23 minuten mit der App
Secomapp hat geantwortet 15. Januar 2023

Thank you very much for your kind words. We truly appreciate it and so glad to hear that our service has amazed you! If you need any further help, do not hesitate to reach us out anytime. Wishing your business the very best 🌞 Best, Anne.

28. Oktober 2022

This app has so much to offer and adds an unbelievable amount of value. Right away the quality of your SEO goes up ten fold. After a time you realize how wide of a knowledge base their customer service agents actually have and that they take satisfaction when our stores improve.

Karma Bitch Premium Clothing
Vereinigte Staaten
24 tage mit der App
Secomapp hat geantwortet 31. Oktober 2022

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback 🤗 We'll keep trying our best to improve our service. Please feel free to reach us anytime you need a hand. Best, Anne.

10. Oktober 2022

Came from a different platform and have tried a few to help me with SEO, and honestly this might be the app I end up with throughout my journey. Customer service is pretty quick and patient hahaha and super helpful! I really enjoy the flexibility too with the pricing in plans...I'm a small business owner starting out, so this is it.

Vereinigte Staaten
4 monate mit der App
Secomapp hat geantwortet 10. Oktober 2022

We are thrilled to hear that you had a pleasant experience using the app and also proud that we could deliver such excellent customer support 😊 Please drop us a message anytime, we are here with you on this SEO journey. Kind regards, Linda.

19. Juli 2023

SearchPie is an excellent app for Shopify users, particularly the Enterprise-level package if the idea of delving into the coding side of things makes you feel uncomfortable.

They take ownership of every change they implement and do things according to your guidance and directon.

They employ such friendly, helpful staff members on chat - particularly Wendy and Flora - who will always ensure all of your queries are answered and addressed in a timely, easy-to-understand manner.

Excellent all around, and constantly adding new features.
Vereinigtes Königreich
5 monate mit der App
Secomapp hat geantwortet 25. Juli 2023

We're so delighted to see your kind rating for our SearchPie app 🎉 And so glad that our supporters were helpful to you, our dear customer. Please continue to stay connected with Search Pie and our Live Chat channel and we can walk you through boosting your SEO even more! Regards, Madelyn.

16. Juli 2023

Customer service is everything, Yours was perfect! An app can be "perfect" but if the user does not understand it, it is useless. I read reviews before I chose SearchPie, and the first 2 stated Customer Service was great! I found it the same. I feel comfortable to poke around the app now and see what else it can do for me!!

KK Moonlighting
Vereinigte Staaten
Etwa eine stunde mit der App
Secomapp hat geantwortet 25. Juli 2023

We thank you for giving us with such wonderful feedback for our team 🎉 Hope to see a more glorious future with SEO success ahead of us. Our Livechat is 24/24, please feel free to contact us should you have any questions. Regards, Flora.

9. Oktober 2022

First time I am using this to boost my site rankings, and the support was super helpful and walked through the entire process of setting up everything especially since I am currently using the free version. Once I start getting sales I will definitely go for the paid version.

Vereinigtes Königreich
Etwa 2 monate mit der App
Secomapp hat geantwortet 9. Oktober 2022

Thanks a million for taking the time to give us such marvelous feedback🤩 Our team cherish every amazing compliment that you have given us! Please feel free to contact us anytime so that we can further support you. Sincerely, Jason.

11. September 2023

In the realm of customer support, Linda from SearchPie stands out as a beacon of excellence. From the first moment I reached out with a query, her professionalism, responsiveness, and genuine concern for my needs were palpable. The modern consumer landscape is filled with companies that promise excellent customer service, but Linda truly exemplifies it.

One of the things that struck me most was her ability to anticipate my needs, often answering questions before I even thought to ask them. It’s this kind of proactive thinking and her attention to detail that makes one feel valued as a customer.

Moreover, Linda's communication skills are unparalleled. In every interaction, she was clear, concise, and most importantly, compassionate. She was patient when addressing my concerns, ensuring that I fully understood each solution presented.

In a world where automated bots and indifferent representatives have become the norm, Linda's human touch is both refreshing and heartening. It was clear that she wasn’t just reading from a script or ticking boxes; she genuinely cared about my experience and wanted to ensure it was as seamless as possible.

To sum it up, Linda embodies what customer support should be: a blend of expertise, empathy, and effective communication. It's rare to come across someone who takes so much pride in their work, and it's evident that Linda is passionate about helping SearchPie's customers. She is a testament to the company's commitment to client satisfaction. If all customer support professionals were as diligent and caring as Linda, the world of consumer relations would be a brighter place.

Thank you, Linda, for restoring my faith in excellent customer service.

Vereinigtes Königreich
6 tage mit der App
19. Juli 2023

wendy is very good A well-designed SEO app offers an intuitive user interface that allows users of all skill levels to navigate and utilize its features effectively. This ensures that you can focus on optimizing your website without getting lost in complex tools.

3 tage mit der App
Secomapp hat geantwortet 25. Juli 2023

Thank you for leaving such nice feedback. We truly appreciate it 🌸 Whenever you need help with SEO, please feel free to drop us a line via Livechat. Wendy and our team are happy to be at your service. All the best, Sophie.

20. Juni 2023

I would like to personally thank and acknowledge *Madelyn* and the support service on Shopify that were provided! The process was so easy and was done in alot less time than if I had tried to figure out on my own! Thank you again Madelyn!

Vereinigte Staaten
Etwa ein monat mit der App
Secomapp hat geantwortet 25. Juli 2023

Your words are so priceless and our support team, particularly Madelyn, is really delighted to hear them 💝 We truly appreciate your feedback and your business, so please come back to us anytime you want, Wendy and all supporters will be available every time you reach out. Sincerely, Jason.