Avis (4 057)
Affiner
-
Par note
not used yet so learning things we will see how things go as they say.....................................................................................
Customer service is good. They are very helpful. Though the app doesn't really work for me. It freezes up and it is impossible to have a good experience dealing with it. It happens either on my phone and computer. Also, didn't really see any change with premium. Though they say it takes months to see SEO results. Maybe I would stick around with the free plan for a while if it was working properly in my store.
Dear Mommy and Emma team,
Thank you for giving us your feedback, it really matters to us.
We're also truly sorry that you had an unexpected experience with our app and we would like to apologize for any inconvenience this brought you.
You mentioned that our app froze up, and we'd love to hear more from you about that in order to investigate the issue you got there. We've sent you an email with more details, please kindly check out your email inbox, so that we could make things right for you as well as other users.
Our team is waiting for your reply. Thank you!
I used this app in optimize my web site speed and search, and its helpful in fixing all problem and broken links
moreover the support staff is very keen and helpful in all times thank you
Thank you for your kind words! We are happy that our prompt and efficient support has resulted in a great experience for you 💟 We will be looking forward to keep working with you and improve your store as much as we can. Best, Krystal.
So glad I found this app ! I am on the free basic plan with search pie. There were issues with irrelevant sitelinks that google search was pulling up under the main site. I researched a lot on how to remove those random links and had resubmitted sitemap twice to google, but the issues were persisting - I was not able to figure it out what I had to do to fix it. I reached out to searchpie helpdesk, where Flora and Jason figured it all out for me and suggested a course of action with detailed yet simple to follow instructions.So thankful for their help, I want to give more than 5 stars !
Thank you for your feedback 🥰 We pride ourselves in giving the best support to our merchants and we're very delighted that you enjoy that much! Please don’t hesitate to reach out to us if you have any further concerns. Kind regards, Linda.
I have had app installed for less than 5 minutes and they wanted a review so I will edit in a week or so
I used this app to optimize my SEO, had no idea I had so many issues. Thank you SEO Booster for identifying my SEO issues.
Hello Trends Safari team,
Thank you for spending your time for such an awesome feedback. It just made our day 💝
Here at SEO Booster, we always put customer satisfaction as our top priority. It is our pleasure to know that our app has been able to help you improve SEO status of your store. And your satisfaction is a big motivation to us. It keeps us moving forward and improving our service for the better.
Once again, thank you so much for the review. We truly appreciate it. Whenever you need a hand in your SEO journey, feel free to drop us a line via Livechat channel or email. We are happy to be at your service.
Jason - SEO Booster team
I had so many questions when I first used this app but Wendy was very kind and patient answering all my questions and guiding me step by step. Thank you!
We are delighted to learn that you are satisfied with Wendy's assistance from the first steps. If there is anything you may require our assistance with, don’t hesitate to contact us in Livechat channel in-app. All the best, Sophie. 💗
I don't like how it rushes you to write a review before you can continue. Too soon to write a transparent review. And the rush to make me write one really raises some red flags, but we shall see.
Hi Fossil Daddy,
We would like to apologize for the inconveniences it has caused you.
We all know that it would be better to leave a review after you had some experiences with our app, so then it is optional to write us a feedback at the first steps. And you can share your words with us when you gets ready.
Please rest assured that all your words have already been taken into account in order to improve our SEO Booster app and make your experience way better with us this time.
Your business with SEO Booster is greatly appreciated and I will be looking forward to hearing back from you. Please contact us via support@secomapp.com if there is anything we can do for you.
Hori - SEO Booster team
I don't know yet, so early to say something. will see what happen next..............................................................
I think it did the job easy to use for my first time doing my own shopify store. very happy how easy is to install