Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 17 septembre 2019

I just installed it seems pretty intuitive, let's see what it can do in my store, it is offering a bonus for correcting some things we'll see.

Kabamstore
Brésil
4 mois d’utilisation de l’application
Secomapp a répondu 18 septembre 2019

Normally, the result of SEO settings improving your site will not be noticed right away. But it’s proved that it really will.
We have sent you a supporting email to follow up further. Please relax and always write to us when you need any help.

Modifié le 30 juillet 2022

The product title or any word of product title is keyword. When I add the product title or any word of product title to Keyword Audit window it shows that Keyword is not in URL Handle. This should not be and this is the worst mistake of your application. Your application needs improvement.

Scandinavian Goods
Finlande
3 mois d’utilisation de l’application
Secomapp a répondu 25 mai 2022

Latest Update

Hi Scandinavian Goods team,

We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them.

We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you.

----------------------------

Dear Scandinavian Goods team,

We're truly sorry that you have unexpected experience with our app.

This heading issue might happen because of the default Shopify theme setting. As we haven't had a chance to communicate about this yet, please give us a chance to back you up. With your kind cooperation, we are investigating your site and willing to fix all SEO issues as you want, including heading issues, in earning back your trust in our service.

We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!

4 janvier 2020

Horrible doesn't work and messes with you store speed and functionality. Go to Google Search Console and submit your site before and after having the app. Speed decreases and SEO doesn't increase. Fraud of an app. See for yourself.

Fitore Nutrition
États-Unis
3 mois d’utilisation de l’application
Secomapp a répondu 26 juillet 2021

Hi Fitore Nutrition,

First, I would like to apologize for everything that makes you unhappy and make you have a bad experience with our app.

Our app hardly effects to your store's speed and function, and if there's any issue occurring to you on Google Search Console, please contact our support team as soon as possible to get more information and solution for that situation or warining.

SEO needs a long term investment, I'm afraid that it cannot increase immediately, so please kindly be patient and let us help you on SEO journey.

We hope to see you and assist you one day.

Hana - SEO Booster team

21 août 2021

This is a disappointing app. This app didn't help improve SEO. What's more, I had a bad experince by their customer service. When we uninstall the app, title tag and meta description were caused problem. We asked them to fix them, but they deleted title tag and meta description from all pages of our site. They did not notice that even though we emailed a couple of times. We emailed them to fix the code, but they did not response. They did not notice the problem caused by them. I had to fix the code broken by them. It's a bad experience.

Japan Knife Shop
Japon
3 mois d’utilisation de l’application
Secomapp a répondu 21 août 2021

Dear Japan Knife Shop team,

I appreciate you letting me know about your unexpected experience. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you.

We replied all your email but the replies seemed not well-delivered to you. Our app didn't delete your SEO tags, and our dev has cleared all codes fo the app on your theme, which means all your SEO tags are back to Shopify default.

We have sent you a follow-up email on this issue, please check your email inbox and give us another chance to bring you a better experience with our app. Thank you very much!

Modifié le 10 février 2020

Very bad app. We have uninstalled this app, yet it is still in our theme code. How to uninstall it properly?

This app installs some of its code in the theme, due to which errors start appearing in all your products. Our website used to rank in Google earlier, but due to this app, all our products started coming in error and Google has removed all our products from its search. And if you install this app and then uninstall it, still its code remains in the theme, it never completely delete. It's really bad app :(

NEVER INSTALL

Million Plaza
Inde
3 mois d’utilisation de l’application
Secomapp a répondu 10 février 2020

We are very sorry but the issue was caused by another app. You can see that even when we removed all codes from our app, the issue still existed.
Thank you so much

5 février 2022

Have used the app for app 2 months, and my SEO is worse than ever, so am deleting it now. Initially the help was 5 star quality, however, upon leaving a review, which you are asked for daily upon signing up, the service level drops significantly, even on the paid plan

RAW Copenhagen
Royaume-Uni
2 mois d’utilisation de l’application
Secomapp a répondu 7 février 2022

Latest Update

Hi RAW Copenhagen team, it's Jason - your supporter from Day 1.

We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them.

We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you.

---------------------------------------------

Dear RAW Copenhagen team,

We truly apologize for your unexpected experience with our app. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which clarifies more about your store's situation. We"ll work our best for all problems to be settled properly for you. Thank you so much.

6 octobre 2020

Poor app not made for all themes with errors. Support although good did not sort out issues and added that it would take future update to implement fix.

myCigara
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Secomapp a répondu 6 octobre 2020

We're truly sorry for your unhappy experience. Your requests have been carefully reviewed. Problems with the theme might be due to a misunderstanding. No worries, we'll follow you up to make things clear.

10 février 2020

DO NOT INSTALL! This product will not properly remove its json-ld script from the store once uninstalled. The script tags that it installs on your product pages are invalid for a google product feed and this means your products will be unavailable through google organic or paid/cpc search options. I will be contacting Shopify directly to inform them that this app is destructive.

Outlander Supply Co.
États-Unis
Environ un mois d’utilisation de l’application
Secomapp a répondu 26 juillet 2021

Hi Outlander Supply Co.,

On behalf of the team, I would like to apologize for everything that your bad experience with our app and service.

Our app has the Clean the Code section for you to delete the JSON-LD codes from our app in the case you no longer want to have it in your website. And it might take some time for Google to update the JSON-LD to display on its search result pages.

About the problem that your products are unavailable on Google search, it might be due to the fact that the product hasn't been indexed by Google. We offer the Site Verification feature in the app which allows you to check the indexing status of your pages and help you submit if needed.

I hope you will give us another chance to support you.

Lea - SEO Booster team

20 août 2021

This app only looks at your product description, not at the actual SEO copy written in Shopify. If you want to look at that by-product you need to copy and paste it.

Truly
Royaume-Uni
11 jours d’utilisation de l’application
Secomapp a répondu 20 août 2021

Dear Trulylifestyle admin,

We’re sorry for your unexpected experience. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which shows you how our expert can help handle your request exactly as you mentioned here. Thank you so much.

Lea - SEO Booster team

9 mai 2020

Ok not impressed me just ok cccccddkskslsllssllslslssllsleososososososslekskskskskdkeekekekkelerkekekeo

decentkart
Inde
8 jours d’utilisation de l’application
Secomapp a répondu 11 mai 2020

Sorry for your unhappy experience. Because we have not seen any message from you, we're worried that you have not made use of the app properly. Please drop us a mail to support@secomapp.com letting us know what's wrong with the app, we're back you up quickly.