総合評価
4.9
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年5月6日

Customer service is good. They are very helpful. Though the app doesn't really work for me. It freezes up and it is impossible to have a good experience dealing with it. It happens either on my phone and computer. Also, didn't really see any change with premium. Though they say it takes months to see SEO results. Maybe I would stick around with the free plan for a while if it was working properly in my store.

Mommy and Emma
アメリカ合衆国
アプリの利用期間:13日
Secomappが返信しました 2023年5月7日

Dear Mommy and Emma team,

Thank you for giving us your feedback, it really matters to us.

We're also truly sorry that you had an unexpected experience with our app and we would like to apologize for any inconvenience this brought you.

You mentioned that our app froze up, and we'd love to hear more from you about that in order to investigate the issue you got there. We've sent you an email with more details, please kindly check out your email inbox, so that we could make things right for you as well as other users.

Our team is waiting for your reply. Thank you!

2022年8月8日

RE: Free Plan. I have the free plan and customer service was excellent. They are always eager to help. I'm only giving this three stars as I have yet to see any results from SEO. I was told it takes two months but they were pushing for a review. I only installed this in July.

Chaos Candle Company
アメリカ合衆国
アプリの利用期間:約1ヶ月
Secomappが返信しました 2022年8月9日

Update August 18, 2022

Hi Chaos Candle Company team,

We haven't heard from you for a while though we did send you follow-up emails about this.

Please check your email inbox and get back to us, we're still awaiting to help you boost your SEO to the next level. Thank you!

------------------------
Thank you for your feedback on our app. Glad to know that you had a nice experience working with our supporters.

And I'm so sorry to hear that there was an unexpectedness about review happening to you during using the app. I did pass along this to our product development team to improve this as soon as possible.

I would like to have a more in-depth conversation to discuss this matter further, so I sent you a follow-up email, please kindly open your mailbox to get my message.

Looking forward to your reply!

2022年8月7日

Easy to Download. Not so Easy to use. Did not have half the functionality expressed in most videos to be the "free" plan. A little confused.

Bonded By Loyalty
アメリカ合衆国
アプリの利用期間:29分
Secomappが返信しました 2022年8月8日

Update August 18, 2022

Hi Bonded By Loyalty team,

We haven't heard from you for a while though we did send you follow-up emails about this.

Please check your email inbox and get back to us, we're still awaiting to help you boost your SEO to the next level. Thank you!

------------------------------
Thank you for giving us your feedback, it really matters to us.

We're truly sorry that you had an unexpected experience with our app and we would like to apologize for any confusion this brought you.

You mentioned that our plan isn't similar to what it was advertised in most videos, so we wonder whether those videos are updated or not since our app has changed quite a lot as we update our product regularly to meet our customer expectations.

We just sent you a follow-up email to further investigate about this. Please kindly check that in your email inbox.

We're awaiting to your reply!

2022年6月6日

A first time user and received lots of help and advice. I would recommend. Also great customer support and advice - will use again!

Finns Urban Garden
ニュージーランド
アプリの利用期間:3ヶ月
Secomappが返信しました 2022年6月6日

Thank you for your feedback! Nice to know that you got prompt and helpful support from our team.

We wonder how we can better improve your experience with our app, so we did send you a follow-up email, please check your email inbox.

We're looking forward to your reply. Thank you so much!

2022年5月4日

The team are great especially with the live chat service they do everything for you! However you only really get access to the best features for $80 per month which for a startup with not much capital at all its a lot of money! Great app but the pricing is hard for a small startup. Other than that they are amazing!

brokenlinedesign
イギリス
アプリの利用期間:12ヶ月
Secomappが返信しました 2022年5月4日

Thank you so much for appreciating our support team. Yes, we're happy to handle everything for you anytime <3
The biggest plan is a little costly because it includes all the best features as you said =)) And it did save you huge time and effort with SEO and business: many pricey features with highly customizable possibilities, and support priorities are provided here. We also have many deals throughout the year so stick with us, will you?

編集日:2022年2月12日

Overall, a great beginner friendly app. However, I haven't seen any increase in conversion rates. Customer experience is among the best.

Dwelling Ambience
アメリカ合衆国
アプリの利用期間:約1ヶ月
Secomappが返信しました 2022年2月13日

Good day, Dwelling Ambience team,

Thank you for your feedback for our support service.

SEO marketing helps drive more traffic to your store, and it is a long-term jouney that requires hard work and time investment. Conversion rate depends on many factors, SEO alone might not be able to increase that.

We always try to work and think for your best, and we did send you a follow-up email for clearer information about this, please kindly check your email inbox. Thank you so much!

2021年11月19日

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Embroidery designs and arts
リトアニア
アプリの利用期間:7日
Secomappが返信しました 2021年11月19日

Hi Embroidery designs and arts team,

Thank you for your review on our app. We much appreciate that ❤️

We have sent you a follow-up email. Please check your mailbox or open the app to Live chat with us. We are awaiting to help you set up the app perfectly and walk you through next steps to reach your SEO wish more quickly.

Natsu - SEO Booster team

編集日:2021年7月31日

I did not like this app. the auto tag function just reset everything to one word which is the name of the product only. same goes for titles and descriptions which where allready improved. I was expecting this app to improve on the work allready done with additional of improved wording. but from my personal point of view is has just reset all meta etc data to default. This is going to cost me a lot of time. Immidiatly deleted the app to get back to the Smart SEO app where i can confire and measure improvements. The SEO Booster app is, while being deleted, still blocking me from changing manually. Edit: I did have contact with support after this review. They are very helpfull and apperently I did make a mistake in the auto function. I recommend getting in touch with support if you are not sure what you are doing.

KenJo Sabers
オランダ
アプリの利用期間:約11時間
Secomappが返信しました 2021年7月29日

Hi Kenjo Sabers,

We are sorry to hear that you didn't have a good experience with SEO Booster and were having some trouble.

It was sad that you did not inbox and make use of our Live support when things happened because we were always around for you. We might have helped you handle the annoying at a glance. What you mentioned was generally caused when you chose a product_title template for your meta tags, which will turn your tags to the product name automatically.

Please give us another chance by simply responding to our following mail just sent to you. We will help take care of the confusing code and everything else quickly.

Lea - SEO Booster team

2021年4月11日

I just started so far so good. I hope it's as good as they say they are I will update this review later.

RockHardsSavings
アメリカ合衆国
アプリの利用期間:20日
Secomappが返信しました 2021年4月12日

Thanks! It's great to know that you have a good start with our SEO app. Just click on the Support button on your right end of the app, our team is so excited to help you boost up your SEO journey for free.
Chloe

2021年4月9日

I do not really know if my store got SEO better or not, I will update this review after some days have passed.

Brand Shippings
メキシコ
アプリの利用期間:2ヶ月
Secomappが返信しました 2021年4月9日

Thanks for your feedback! Our app is very friendly and easy to get started with SEO, don't you agree? :) But SEO is a process that takes time and effort to see results, I'm afraid so. Don't worry, our team promises to always be there to help you achieve faster SEO success. Hit the support button in-app whenever you need any assistance as our daily support is free forever!