SearchPie SEO & Speed optimize

SearchPie SEO & Speed optimize

Recenzje (4 664)

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Edytowano 12 czerwiec 2024

Update: They said that "preventing performance cheating is an ongoing challenge" That's ridiculous. I was informed that Shopify team have the blog and the training session about this problem 4 months ago. It is clear that SearchPie is outdated and lazy. SearchPie, if you have the mistake, please don't argue with your customer. This way is showing that your team is unprofessional company.

They are using the FAKE method to optimize my store. They manipulate the results of performance metrics on my store. These services ultimately generate an inaccurate picture of the actual page speed and can put merchants at risk of violating Google policies. The action is unacceptable when charging $300 to optimize. How can Shopify mention them as Built for Shopify tool? Cheater!. I don't recommend this tool.

FashionMia
Stany Zjednoczone
8 dni korzystania z aplikacji
PieLab odpowiedział(a) 11 czerwiec 2024

Dear FashionMia team,

Thank you so much for your feedback so we have a chance to address your concerns.

First, achieving the "Built for Shopify" status involves strict compliance with Shopify’s guidelines and standards. SearchPie, from a small team, has undergone rigorous assessments to meet these criteria, ensuring that the tool aligns with Shopify's best practices and provides reliable, quality services. This badge is a mark of trust and quality that you can rely on.

Secondly, preventing performance cheating is an ongoing challenge. Both SearchPie and other speed-up solution providers continuously adapt to these changes. New and vague updates keeps arising despite our best efforts. But you have our words that we will take prompt and strong action on any detected malpractice to keep our customers as far from any harm as possible.

We look forward to working together to ensure your satisfaction.

Best regards,
SearchPie team.

29 maj 2024

it's good and your team is supportive and professional to work and customer service

BabynBeauty
Tajlandia
Około miesiąca korzystania z aplikacji
10 czerwiec 2024

It was easy to use, and the customer service was amazing

Colour Me Cosy
Australia
6 dni korzystania z aplikacji
23 maj 2024

Wow! App molto ben strutturata che ti aiuta nella SEO e ottimizzare il sito al modo migliore, con una assistenza super!

ALBWINE™
Włochy
2 miesiące korzystania z aplikacji
21 maj 2024

Helpful service. Makes sure it gets you what you need. Kind, Courteous and friendly.

malibudjango
Stany Zjednoczone
3 miesiące korzystania z aplikacji
22 maj 2024

they are just perfect !

LumiBe
Francja
3 miesiące korzystania z aplikacji
19 kwiecień 2024

Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email.

DO NOT INSTALL THIS APP.

EAP Innovations
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
PieLab odpowiedział(a) 20 kwiecień 2024

Dear EAP Innovations team,

It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy.

Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app.

We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance.

Our team is awaiting for you reply. Thank you!

3 maj 2024

This is an excellent app. The setup is extremely easy and does not require any coding. As a merchant in Japan, I appreciate that the admin interface can be switched to Japanese, making it accessible even for Japanese users who are not proficient in English. (Although there are some odd translations, I find it smoother to switch back to English for certain parts to understand better.)

No deep knowledge of SEO is necessary, as the app guides you through the process. Above all, the chat support is fantastic. They are quick, friendly yet professional, and I am always grateful for their service. They don’t just handle issues with one staff member; instead, multiple staff members work together to resolve problems. Even if resolution takes time, another staff member continues to assist smoothly.

I've definitely seen real improvements in SEO and site speed, so I plan to keep using it! Thank you!

RUGMATAG
Japonia
Ponad rok korzystania z aplikacji
15 maj 2024

Sam help me set up SEO for my site. She is amazingly nice and patient with me. Thank you so much and looking forward to this app boost customer to my site.

Nuréo
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
1 czerwiec 2024

Wendy helped me and SearchPie is very nice app. The customer support chat was quick to reply and my questions were quickly resolved.
Also, the explanation of the support was easy to understand with images.
There were no message interruptions or gaps during the conversation and it was smooth!

Japanything
Japonia
21 dni korzystania z aplikacji