SearchPie SEO & Speed optimize
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Did not perform as promised. Paid $100/month but it's default template just duplicated meta data which hurt my SEO. requires extra paid services for $300 to actually get things working. Customer support did not seem to understand my needs.
Dear Meme Gifts,
Thank you for sharing your feedback, and we apologize for any inconvenience you have had so far.
Regarding duplicated meta data, please rest assured that it is now resolved. We regret any miscommunication regarding our support and services. We've reached out via email to help resolve this personally and hope for the chance to make it right.
Thank you very much!
Best regards,
The support was wonderful in the beginning, however, once you stop using the app all the work you put into the meta titles and descriptions disappear. I signed up to fix my issues only to find out that it's not a temporary fix and I had to to spend two weeks updating all of my info again. I also had duplicate meta descriptions and titles flagged while using this service. I had also turned off some of the features only to find out they were activated again. Totally screwed up my SEO. I asked for a refund and given the same templated info over and over again. Terrible experience. And I never got my $299 back even though I requested multiple times 1 month in. And they did not fulfill their end of the deal, or time commitment.
Hi The Orange Habit team,
I’m sorry to hear that your experience didn’t meet expectations, and thank you for your feedback.
To clarify, our app works based on Shopify’s App Embed mechanism, so when the app is uninstalled, all related code is automatically removed from your store.
Regarding the meta tags issue, it may happen when both Shopify’s native tags and our app’s tags exist at the same time. Disabling and later re-enabling or exporting tags could have caused the duplication again.
We also followed up multiple times to offer support, including exporting your data and assisting even after uninstall.
We’d really appreciate the chance to discuss this further and help find the best solution for you.
Warm regards,
This is a terrible app. It suggested my Home Page Title and Meta Description were too long so I edited them via this app. It created a second and Meta Description. Their support was unable to assist me with this bug.
Dear Anytime Flowers,
We totally understand and appreciate your feedback. We’ve checked and confirmed that the duplicate meta tags issue is now resolved. We also sent you a follow-up email with more details - please check your inbox and feel free to reply if you need any further assistance.
Thank you very much!
Best regards,
AIの訳のわからない説明ばかりで堂々巡りの説明をされ、アプリを導入した日にGoogleサーチコンソールに問題が生じているのでアプリを導入したことが起因しているのではないですか？と聞いたら「アプリによって引き起こされたということを証明してください」と言われ。。。
でもここ数ヶ月全く問題がなかったのに導入した日以降問題が生じているということはどう考えてもアプリですよね？という感じですが拉致があきません。
導入してから以降結構な時間を費やしてしまいましたがSEOにプラスになるどころか今まで上位表示されていたワードでも表示されなくなったものがいくつかあります。
すぐに「開発者に手伝ってもらいたいですか？なら別途このプランを契約してください。」などと次々プランを持ち出し契約させようとします。かなり粗手の手法だと思うので要注意です。
Dear LePuju team,
Please rest assured that we take your case very seriously. Our team has carefully checked and made sure everything is working fine with Google Search Console for you now. About the ranking fluctuation, we recommend you take it some time to observe more precisely about the effect of the latest Google Updates. Please check your mail box for further details.
We’re committed to working closely with you to address these concerns and improve your experience. Many thanks for your cooperation.
Regards,
This company is a SCAM! They charged me stating I was getting a free trial. I was CHARGED $399!! I reached out and they lied stating they were giving me a full refund. I checked it was a partial.
I have been fighting with them to get the entire amount back. AVOID this scam!
Dear DomoINK,
We’re very sorry for the confusion and frustration. Please rest assured we never intend to mislead or withhold funds from our customers.
When you were charged $399, Shopify automatically deducted transaction and processing fees before passing funds to us. We refunded you 100% of what we received, but the remaining portion is retained by Shopify.
We completely understand your concern and recommend reaching out to Shopify Support for the deducted fees. We’re also happy to provide any supporting details to help resolve this. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help.
Best regards,
They have service where support help you by request support. It took forever to request and never got it done for passed 4 days, I've requested over 5 times. If you are not going to support, please remove this feature...
Dear EDU Artsdistrict,
Thank you so much for sharing your feedback and we totally understand your concern.
For your information, your issues are related to code, which takes time, effort, and resources to fix, so it took longer than you expected. Please be assured that finally, your issues are resolved by our technical experts. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help.
Thank you so much!
Best regards,
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email.
DO NOT INSTALL THIS APP.
Dear EAP Innovations team,
It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy.
Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app.
We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance.
Our team is awaiting for you reply. Thank you!
The product title or any word of product title is keyword. When I add the product title or any word of product title to Keyword Audit window it shows that Keyword is not in URL Handle. This should not be and this is the worst mistake of your application. Your application needs improvement.
Latest Update
Hi Scandinavian Goods team,
We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them.
We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you.
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Dear Scandinavian Goods team,
We're truly sorry that you have unexpected experience with our app.
This heading issue might happen because of the default Shopify theme setting. As we haven't had a chance to communicate about this yet, please give us a chance to back you up. With your kind cooperation, we are investigating your site and willing to fix all SEO issues as you want, including heading issues, in earning back your trust in our service.
We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!
spammer spammer, send lots message and email. don't installed, they still your data and send message everyday 50/60 message with different name in chat and keep you spam, with marking help and seo
Hi SmokeTime team,
Could you kindly help confirm if it is our SEO app that you would like to review today? Because we noticed that you had our app uninstalled one month ago, after using it for just a few minutes 😔 Rest assured that we comply with Shopify rules not to save any data at all so no email was shooting out since then.
We are so active to check and work out everything for you, why don't you reply to the latest mail from our team and can we Google Meet to look into it until you're happy again?
Our team is awaiting for you response. Thank you!
It's a Useless / Timepass App. They are giving us those facilities which we already have in Shopify. They said the Free plan has limitations, but they have nothing extra that can help our SEO results. Also, they have limitations on their paid plans too. So overall this app is useless.
Hi Cupid Clothings team,
It's sad for us to hear that our app hasn't met your expectation. To help you clarify, our app's free plan aims to help merchants who are new to SEO set up the basic elements in an easy manner. For example, we provide Bulk Meta Tags tool that helps merchants create meta tags for multiple pages at once, something that Shopify does not offer. As you left so quickly, we hadn't had a fair chance to guide you through all our features of the Free plan, and further help you check SEO issues on your site.
So we have sent you a follow-up email that should answer all of your concerns for now. Could you kindly check your mailbox and get back to us to discuss further? We're confident that we could bring about a more positive experience to you with our product, if given a second chance.
Thank you. We're looking forward to hearing from you again soon.
