SearchPie SEO & Velocidade
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Update: They said that "preventing performance cheating is an ongoing challenge" That's ridiculous. I was informed that Shopify team have the blog and the training session about this problem 4 months ago. It is clear that SearchPie is outdated and lazy. SearchPie, if you have the mistake, please don't argue with your customer. This way is showing that your team is unprofessional company.
They are using the FAKE method to optimize my store. They manipulate the results of performance metrics on my store. These services ultimately generate an inaccurate picture of the actual page speed and can put merchants at risk of violating Google policies. The action is unacceptable when charging $300 to optimize. How can Shopify mention them as Built for Shopify tool? Cheater!. I don't recommend this tool.
Dear FashionMia team,
Thank you so much for your feedback so we have a chance to address your concerns.
First, achieving the "Built for Shopify" status involves strict compliance with Shopify’s guidelines and standards. SearchPie, from a small team, has undergone rigorous assessments to meet these criteria, ensuring that the tool aligns with Shopify's best practices and provides reliable, quality services. This badge is a mark of trust and quality that you can rely on.
Secondly, preventing performance cheating is an ongoing challenge. Both SearchPie and other speed-up solution providers continuously adapt to these changes. New and vague updates keeps arising despite our best efforts. But you have our words that we will take prompt and strong action on any detected malpractice to keep our customers as far from any harm as possible.
We look forward to working together to ensure your satisfaction.
Best regards,
SearchPie team.
UPDATE- DO NOT USE !!!!!
They go into your coding and use your store for their own advantage of traffic and sales.
I had to have my coding guy go in and fix everything and delete everything and then also my cart page is now not working because of them so he hast to go in and fix that as well.
See below my first review when I first signed up. You won’t know anything wrong with your store unless you have somebody go and look at your coding Because their customer service chat is great and they’re really fast at helping and responding but the back end they’re doing a lot of things and coding that they shouldn’t be their own advantage
SearchPie so far is really an area most newer online store owners aren't familar with, as there is way more to having a website to get traffic then just a set up site. I was a little apprehensive when they asked to get into my theme coding as its an area you can only trust
Dear Raw Essentials team,
Thank you so much for sharing your feedback.
We would love to share our heart with you to know that we treasure you as our precious customer, who have supported us a lot with your previous 5* review. As far as we are aware, how could we trade off your satisfaction just like that :(
Actually it sounded unusual for us the situation that you described. We have had our support 24/7 to help customers handle with everything but haven't ever been reported about that one. So could you please give us another chance to go look into it further for you? We also send you a follow-up email to learn more about the case.
SearchPie always try our best to follow Shopify's guidelines and standards to provide the best service to our users. It is never our intention to manipulate or misuse your store's coding in any way.
Thank you so much for your care.
Best regards,
SearchPie team.
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email.
DO NOT INSTALL THIS APP.
Dear EAP Innovations team,
It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy.
Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app.
We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance.
Our team is awaiting for you reply. Thank you!
Unfortunately, an important function of the app does not work for us, as the app is not compatible with every template. We are therefore unable to use the functions that are actually included in our plan. We have never had this problem before, as our template is a well-known standard template. After half a year of use, this is disappointing, as I now only get help if I switch to the most expensive plan. Unfortunately, that's too expensive for me. Very annoying.
Dear Papenbreer,
On behalf of the SearchPie team, we would like to send you the deepest apology for any inconvenience you had with our app.
We always aim to deliver a great experience to you, and we were so sad that we didn’t meet expectations. We have sent a follow-up email to you for further information as we would love to settle this unexpected situation for you. Please kindly check your mailbox so we can work together to make things right as effectively as possible. Thank you so much!
We look forward to hearing back from you.
This is a terrible app. So expensive and after you sign up even thou you have a membership you have to pay extra for them to go through all your pages, etc . Absolutely ridiculous
Thank you for your feedback. Because you were with our app for quite a short time, we were afraid that you might have not taken the fullest advantage of the app. Plus, there are a bunch of promotions to save your budget this summer. So it would be GREAT if you could take a second chance with our team. We are 24/7 online here to help you explore everything efficiently.
It's hard to use
Dear Optimus Semper Albania Team,
Thank you for leaving us feedback. But a one-minute installation is too short to give a fair enough review, don't you think so? :<
Because your store is currently password-protected, we are afraid that you might not have had the full experience with our SEO app.
Our team is so sad that we haven't had a proper chance to back you up. We provide free chat support with real agents 24/7 here!
Why don't you add the app again and give us a shout to walk you through the app. We believe that with our help, you will have a positive experience that meets your need the best.
Best regards,
SearchPie Support Team
Been using this for a few weeks. No improvement yet to my listing on Google. In fact it got worse. Will give it a go for another week.
Hi, Cannasutra. Thank you for your feedback. We are sorry to hear that you didn't have a good experience with SEO Booster and were having some trouble.
SEO is long-term journey, and I'm afraid to tell you that it can't improve your ranking immediately in just a few weeks. To rank high on Google search pages, it is necessary for you to do both SEO On-site (also our service) and SEO Off-site (building backlinks). I hope this is clear enough to you. So please kindly be patient and let us be your SEO companion. We are working really hard to bring you the best service we have.
And please don't forget to talk to our supporter via the Live chat channel, they are always more than ready to help you out!
Natsu - SEO Booster team
oh my gosh, DO NOT USE! It erased all of my product photos on my site. Can't get anyone to get back to me.
We're very sorry to hear that issues happened to your store. However, SEO Booster app does not have any functions that can delete images from your website. We've also sent you a request to access your store to find out the true cause of this problem. Please check our follow-up email and grant us the access so we can back you up further.
i have not used the app yet. just downloaded the app and already got a rate reply. which i canot pass until i have been forced to write in this box
Hello there,
Quick-start is one-time shown for very new customers. It helps you have the first impression of the easy and friendly use of the app.
Besides, with just a few clicks there, some SEO issues from your site have been truly fixed.
Sure, you can skip the review step right on the Quick start. There're buttons for you to do so. It's also shown once so when you refresh or reopen the app, it will not have a chance to bother you at all.
Thanks
Update: There is too much of a language barrier and understanding how their app even works been frustrated for over a month after the new update to the app things have gotten worse. Amp is very limited and there is no customization for how your pages look except limited color choices. Customer service is fast to answer but that doesn’t help if it can not be resolved. Uninstalling and going to try something else.
Update: I have reinstalled the app because of Hana in customer service. She is working with me to help get things resolved.
Update: I made those changes that you recommended and nothing changed in fact when I updated that section in your app as I was told by a support person it added hundreds more of my product to the warmings for meta descriptions. You should investigate your app before coming to a conclusion that I am wrong.
Update: Boy did I jump the gun. This app is not working correctly and bringing in the full descriptions instead of the SEO Meta Descriptions and their resolve was for me to go in and fix 968 meta tags so they will not have warnings. I cleared cookies updated that section in the app as I was told. They claim they see something different than I do on their side. Apparently we are not on the same page nor do they understand what the problem is. I give up! Uninstalled...
I have to say the customer service is absolutely amazing. There are always kinks or issues when you are using a sophisticated app like this to do the most important thing your store needs "SEO". All the tools you need to improve your ranking and if you have any issues the support staff will be there to resolve the issues. Thank you SearchPie! (Secomapp)
Dear Coastal Gifts Inc team,
Update: We apologize for any inconvenience. We're still working incredibly hard to improve AMP feature to better your experience. To make things right, we're offering you an exclusive customization option. We also sent a follow-up email about this, kindly check your mailbox.
Furthermore, we value your feedback as it plays a crucial role in helping us complete our services. We sincerely appreciate your input and are grateful for the opportunity to make improvements based on your valuable words.
We sincerely apologize for the confusion the app may cause to you. We do have options for you to set up SEO Meta Descriptions in the app to be the same as in your Shopify Admin as you want, but it seems that our supporters didn't make it clear enough to you. We're very sorry for that.
Please give us a chance to back you up with these Meta Tag settings. With your kind cooperation, we will further investigate this and are willing to fix all SEO issues as you wish, in earning back your trust in our service.
We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!