SearchPie SEO & Speed optimize
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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Great support! Friendly and quick response!
Hana is the best support <3
My representative today was Flora. She was patient and very helpful. She made sure that I understood each step of the process. I will recommend to others. Thank you for your help Flora! Great job!
I installed this and honestly don't have a lot of experience with the app. Support popped up immediately. There was some issue publishing changes to my shopify store. The customer service offered to give me a "gift" that only comes with a higher subscription since I had waited so long. The catch was that I needed to go leave a 5 star review, mention her name and send her a screenshot. So take all of the 5 star reviews with a grain of salt. I've since deleted the app.
Hi Loblolly Girl Admin,
This is Hana, the customer support leader of SearchPie app.
Right when I received your feedback, I went looking into the case to make sure that everything was being settled fair for you. Our main goal for every conversation is to give customers the best help for their store. The supporter just thought that you needed that assistance (which normally available for an advanced plan) so she did beyond to help you in that case. She mentioned her name with the aim that you could remember her name and could ask for further assistance next time. From this conversation and always, please be reassured that you never be forced to write a review in an undesirable way.
We did send you a follow-up email to help you fix the previous SEO issues with detailed information. Please kindly check that in your email inbox, we're waiting for your response to back you up with our best.
Regards,
Perfect customer service
Flora was super helpful
Great customer service, super helpful. They help me with every settings in the app. overall 10 / 10.
Flora & Krystal helped me SO much! They responded quickly & used detailed, easy to understand language!
I had some questions about this app and really needed some SEO help and Flora, Wendy, Ivy were all so helpful, knowledgeable, patient, and extremely nice. I honestly would not have know what to do without them. I am truly grateful for the help and I 100% recommend this app!!!!
great help to improve SEO on my page.