SearchPie SEO & Speed optimize , 3,813 則評價
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Best customer support team I have ever experienced for an app company. Linda has been extremely helpful. No matter what time I am awake, there will always be someone to provide assistance. They improved my speed score, and there are a bunch of great tools to improve SEO.
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email.
DO NOT INSTALL THIS APP.
Dear EAP Innovations team,
It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy.
Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app.
We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance.
Our team is awaiting for you reply. Thank you!
Excellent experience all around
This is great so far, the support and chat is just a few seconds away. Wendy was the agent and she provided me with all the information and support that was necessary. I am now trailing this app and seeing how I can improve instead of hiring someone. The dev Natri even assisted with my HTML tags which I really appreciated. Was quick and easy.
Search Pie really does a lot of work for you with bulk editing for SEO. It gives you a report of what exactly you need to fix on your website. The chat workers, I had Jane and Flora, were extremely helpful and kind to me, especially since I didn't have any idea what I was doing! They explained things in a way that I could easily understand and were very patient with all of my questions. I would recommend this site every time, to experts and to newbies like me, because you can get great help and not be made to feel dumb. Thanks, Jane! Thanks, Flora!!
great app so far! customer service is always on point anytime i asked anything, and very patient/helpful. Switched from SEO Booster (or whatever it was called... really wasn't doing anything for 6 months i had it), used SearchPie and seamless transition and instant feedback for results. look forward to seeing how it works long-term for an update.
Unfortunately, an important function of the app does not work for us, as the app is not compatible with every template. We are therefore unable to use the functions that are actually included in our plan. We have never had this problem before, as our template is a well-known standard template. After half a year of use, this is disappointing, as I now only get help if I switch to the most expensive plan. Unfortunately, that's too expensive for me. Very annoying.
Dear Papenbreer,
On behalf of the SearchPie team, we would like to send you the deepest apology for any inconvenience you had with our app.
We always aim to deliver a great experience to you, and we were so sad that we didn’t meet expectations. We have sent a follow-up email to you for further information as we would love to settle this unexpected situation for you. Please kindly check your mailbox so we can work together to make things right as effectively as possible. Thank you so much!
We look forward to hearing back from you.
Amazing app with great customer service, very useful for those who have an online store and want it optimized as best as possible
New to SEO and they have so far made it extremely easy to follow. The tech team is currently working on further improvements. Look forward to see the hard work the team has done show in the results.
Do you want to improve your website with search engines? And you want to know the performance of your online store. SO USE - SearchPie SEO & Speed optimize= I have benefited from this application a lot. They have the best customer service in the world. Evelyn in particular. She spent a lot of time guiding me with experience, patience, and good treatment. I recommend this application to you and you will not regret it, but you will thank me very much.