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The app is good but is having some bugs sometines is not saving the changes for some of my products.
I've been trying to loading my DR SEO page, but is not working, Its showing me just a blank page..
not sure about the App, I have been actively tied to Google and Bing and reporting for some time yet this app says it is not hooked up. Also I have used other apps to optimize images and this app says I need to do that. So I would say this app does not actually test all the things it says it does and I don't want to pay someone to fix things like hooking up to bing and google which I know are already done.
I decided to try the paid version for a day and then removed it as it what not what I thought it would be . But they still charged me for a FULL month ,i contacted shopify to get it removed and they said that the app deveolper needs to do it. I am not happy paying for something I did not use BEWARE!!!!
This is a lie. You used the app for 3 weeks not a day. If you had used the app for just a day of course we would have refunded your subscription.
I paid for the yearly pro plan which apparently has a 14 day return policy that I was never aware of. Well, it takes a couple months to ensure this app is working properly so beware that you will not get your money back when you realize this app sucks. The customer service is shotty. You may or may not get a response. When you do get a response to issues you are seeing with their app, all you get from them is "google shows this or that". I don't care what google shows if your app doesn't match that. I had an SEO score of 32 in their app which is very low but every time I reached out for help/questions, the answer was "google shows.....". The app never matches what customer service tells you. I also had autopilot set up for image compression but had an error message every day that 8 images needed compression. I would look for the images they were referring to and get a notice that all images are compressed. Well, which is it? They are good or 8 need done. Things like that constantly. I set up autopilot to have specific data listed for my products, but it never updated to what I requested. Just constant issues with this app. DO NOT USE IT. Now you will see a reply back from SEO Doctor about my review that will try to tell you everything I am saying is incorrect so beware of that also.
Thanks for your review. Please accept our apologies for the experience. While we target excellent customer experience but in this case we should have done a better job. Anways.. as per our email conversation, we didn't charge you for the pro account, so you did not loose any money, but I do agree with you that you have lost the time and trust on us. I would like offer personal assistance in the app if you can take 1 quick meeting. I hope you will come back to us.
Free version has an optimization limit, support publishes private data on their own website in a forum without permission. Poor support, bad app - I would not recommend it!
Update: The SEO Doctor Support asked me to delete this review. I definitely couldn't make an infinite number of changes in the free version with the page editor. After a certain number the changes could not be saved and a message came up with: "optimization limit reached, upgrade your app". Furthermore, data protection is violated with the automatic publication of customer inquiries on the developer's homepage. The apology did indeed come, but that doesn't change the fact that it's not legal. I don't quite understand why my feedback is supposed to be unfair. That is our personal experience with the app & support. We deleted the app and are using another free app with the same solution.
This is a really unfair review. 1 - We have provided all the information about the free version in our app description, also you can simply uninstall if you don't like the limits. 2 - I already apologized about the forum issue and immediately removed your post within 12 hours of your complaint.
This is really uncalled. I kindly request you to please remove it.
Most importantly, we could have simply had this chat over emails, but you don't respond to us for some reason. Not the best intention, one may say.
I HAVE TO MODIFY MY REVIEW, INITIALLY AT THE DEVELOPER' S REQUEST I HAVE IMMEDIATELY GIVEN A 5-STAR FEEDBACK WITHOUT SEEING ANY RESULT, AFTER OVER 3 MONTHS OF USE OF THE APP I AGREE THAT MY WEBSITE HAS NOT GIVEN NO BETTER. SO FAR HAS INDEXED MY SITE TO 0%
Thanks for the feedback Izard, sometimes I takes a while for rankings to happen, it mostly depends on the competition of the keywords. Also, 403 pages on your website has been index by Google upto date, you can see that by typing this in Google search site:www.izardlinea.it
No way to use trial. Why pay when you don't even know what it's capable of doing? It says you can do a free trial but there's no way to do that.
Hi PB Love. SEO Doctor does require a subscription in order to access our features. However, you are not charged for the first 7 days on the app. You will also not incur any charges should you uninstall within 7 days.
Free version of no use, all included features are of no value, you find online better analysis tools. Very pushy, I simply don't like this way of advertisement.
Doesn't know who writes these good reviews, this app ( & Service) is good for nothing. It's not improving anything, they keep telling me that they are working on the sites, but it's just a big rip-off. Go somewhere else!
Spam emails when I ask to unsubscribe are VERY annoying. App wasn't very good either, it didn't Do what I wanted . Add an UNSUBSCRIBE to your marketing emails inline with anti-spam laws! Not impressed.
