Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic image optimization for SEO, including alt-text addition, leading to increased traffic and sales. It also enhances site loading speed and offers automatic syncing. The app is free, which merchants find advantageous. Many have noticed improved SEO rankings after a few weeks of use. The customer service is also commended for its promptness and assistance.

October 24, 2023

Llevo una semana para que me ayuden a solucionar el problema que tengo ya que la aplicación no abre en Shopify.

CSYSTEM REINOSA
Spain
Almost 2 years using the app
June 2, 2023

worst app ever what a waste of time, i do not understand why this app is placed on this app store, it does nothing useless is a understatement. The app loads however none of the functions actually work, unless i am missing something

Ella Mattress
United Kingdom
1 day using the app
Edited June 4, 2020

The app made me give a review before I even got a chance to use it. I can not leave a short review it has to be over 100 words.

Mr. Speed’s Painting Tools
United States
Over 1 year using the app
Crucial Commerce Apps replied June 4, 2020

Hello, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

November 19, 2020

superflua, la disinstallerò presto, non serve a niente -------------------------------------------------------------------------------------

Bazarweb.com
Italy
9 months using the app
Crucial Commerce Apps replied November 19, 2020

Hello, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

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August 7, 2020

No improvement in page speed. Installed it one week back on my Shopify dropshipping store. I don't think it is worth or it will work.
I don't know whether I have to do something with the app or it will work automatically.

JaiSupreme
India
6 months using the app
Crucial Commerce Apps replied August 10, 2020

Hello, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

June 22, 2020

It doesn't seem to do anything special. Very limited app and i think it will not help in anything ..

Vespers Fashion
Russia
20 days using the app
Crucial Commerce Apps replied June 22, 2020

Hello, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

July 12, 2021

Worst App on Store. Dont fall prey to them. They dont allow their code to be updated and support is not working.

TindyMindy
India
8 days using the app
Crucial Commerce Apps replied July 12, 2021

I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

January 24, 2023

We installed the app over a week ago, and still has the message "We're going to add Alt-text to all 14996 of your product's images". We've spot checked a number of images and the Alt text has not been updated. I placed two support requests and have had no response, we're looking for an alternative solution.

Parasol Store
United Kingdom
6 days using the app
February 26, 2021

I cannot find any button to start optimization. Totally a waste of time. Do not use it! There is not even any tutorial on how to use this application.

Syncwire
Hong Kong SAR
2 days using the app
Crucial Commerce Apps replied February 26, 2021

Hello, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

Edited March 16, 2020

Love that it's free, but not sure if I have to leave a review before it finishes doing what it's supposed to do as the window pops up after syncing to leave a review: UPDATE: 1 day after original review, I originally gave it 5 stars for being free, however I have changed my review to 1 star as the app does not work at all. I let the queue go over 24 hours as support said "takes some time", still NO alt tags added to my images...I deleted the app

FURBELOW Canine Designs
United States
About 19 hours using the app
Crucial Commerce Apps replied March 16, 2020

Hello, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.