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Nothing happening after few hours!
Had this set up and running over a month now. Not one file name is changed. No alt texts have changed.
So it begins to work. over a month after I list new products. This thing is taking too much time, and so slooooowwwwwww to do any work. Would be better if it was faster. I would Pay to have this work faster if that is an option.
Reached out to customer support to say i wanted to remove the app as it does not meet my needs and wanted to make sure they remove any coding (if any) left on my store theme before i do so. Did not get any reply. I have now deleted the app. Not impressed at all by the customer service and technical support! I used the contact support window from the app itself to send my request.
Thanks for your feedback. We haven't yet received any questions from you. Please tell us which support channel you used to reach out to us. We will check our technical support system again. Maybe there is an issue stopping us from receiving your question.
Look forward to hearing from you.
The idea with the App, is great. But it only seem to do x % of the work, and the support team keep saying they will look into it when they replay - And not there Robot. So over all a bad experience!
We apologize for the issue. We will try our best to fix this problem.
Of the over 7000 products in my store, alt images were only performed on 838 images. This limitation is unacceptable, in my opinion. Thus, I'm uninstalling it to free up some resources.