SEO King ‑ Edición IA , 1.090 reseñas
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*UPDATE*****And these type of responses are why I’m happy I didn’t actually get to pay as I was about to. And fyi I was not using since 2018 and was actually about to look at purchasing, the one star was an accident, but I think I’ll leave it now. Pay attention customers, this is the company that wants your money. This is the way NOT to do customer service. If your app worked you’d have had a paying customer. Good luck there, stellar way to respond to a review. *
Hmm I just tried using again after an update and none of the free features work anymore. I understand they need to get paid for their work, but a heads up would have been great. I was never sure it was helping our site or not as I never saw any significant change in our traffic. But I did like the water marking and alt text. Back to doing it by hand again I guess.
Thank you for your review. The problem could have been solved by simply using the free watermark tool in the product photo editor section. The Admin options are now member-only features. I hope you have a nice day.
ChatGPT
"New to this game, I noticed my store's score dropped from 75 to 40 since I started. Despite being a paid member, there are additional charges for AI, which I believe should be included in the plan. Currently, I'm unable to use the app due to an ongoing update. The interface is challenging, lacking simplified solutions, and requires some prior knowledge to navigate effectively. Interestingly, my store's original speed was better when I used free apps, so I'm uncertain about the benefits of this service. The fee seemed reasonable, but the store takes 1-2 days for optimization, scanning, and fixing, which is quite lengthy. As a result, I can use it only about 15 times a month, which is limited considering the time it takes for each process."
Hi, your site has a 17MB video in the banner. This is causing the issue. It has nothing to do with SEO King. SEO King is designed to let users manage their own optimizations. You can control all the settings and make the changes you want. It cannot compress videos, nor does it state that it can. You shouldn't leave 1-star reviews for features that are aren't provided. I also sent you a report that shows this issue precisely.
O produto não funciona corretamente funcionalidades simples, como o avaliações de o produtos, além disso o suporte não responde as demandas e me parece ser apenas um boot com respostas automaticas. Estou cancelando o aplicativo.
Obrigado pela sua avaliação. Agora temos a versão 3 do SEO King, que certamente atende às suas preocupações. Embora nosso aplicativo não gerencie avaliações, nossa ferramenta JSON-LD é uma das ferramentas mais avançadas disponíveis. SEO King oferece mais de 30 recursos separados incluídos em um único aplicativo (tudo em um). Sempre que houver algum problema em qualquer uma de nossas ferramentas, nossa equipe de suporte emitirá uma correção alguns dias após ser notificada.
Not happy. Do not use this app. This app changed all my product URLs and my website got disapproved in the merchant center. They use the Black Hat SEO strategy to show you good results which is bad for the long term.
Hi, we're sorry to hear this. The products URL rewriting tool is Off by default - it must be manually activated. SEO King has many features that can be activated and merchants should always be cautious when activating certain features such as URL rewriting. We did not receive any support requests from your shop, and we may have been able to provide a rapid solution if the issue was identified by our staff. We provide hundreds of FAQs in the app to help explain all the features and to try to mitigate any potential confusion with making bulk changes. Best regards
Uma porcaria.
Destruiu muitas páginas de vendas de vários produtos na minha loja, eliminando fotos, alterando URLs e nomes de produtos.
Cancelei a assinatura e tive de corrigir tudo manualmente.
Não otimizou nada na loja.
Não recomendo.
Obrigado pela sua avaliação. Sempre que você se deparar com um problema, entre em contato com nosso suporte ao cliente. Temos ferramentas personalizadas para resolver facilmente determinados problemas. Nossos registros indicam que suas otimizações foram bem-sucedidas e que você ainda as possui em seu site. No entanto, existem possíveis problemas quando os comerciantes têm outros aplicativos de terceiros instalados que modificam fotos de produtos, causando possíveis problemas com fotos (quando vários aplicativos tentam otimizar/editar as mesmas fotos). Sempre incentivamos os comerciantes a entrar em contato com o suporte em caso de dúvidas, pois sempre queremos fornecer as melhores soluções.
Was Supposed to be on the Free Plan, used the app less than 11 days and uninstalled app. Suprised to see a $69.99 Shopify Bill, that was being declined by my card(why I was on the Free Plan) and Shopify was threatening to restrict access to my store because of it. So, I contacted billing@ for the app and explained the issue. I was given a $60 credit towards the $70 bill for one months usage (11 Days) of a FREE PLAN! Lol $10 I couldn't really spare but had to in order to keep my store from being restricted.
Will Not Be Using their apps again.
You purchased the plan, used the app to optimize your store many times, and then asked for a refund mid month. Of course we will charge you for at least a month usage - we don't provide prorated refunds. In fact, we were under no obligation to refund you at all as it was past our 72 hour policy. We refunded you kindly, and you decided to leave this review and accuse us of having done something wrong. Outrageous!
Worse customer service ever. No one responds to your messages and help you. I had in for one month and no one even bothered to respond to my messages.
Hi, we responded to you via email, however your "customercare@" email account is not functioning correctly. The email was never read. Shopify is a business platform and reviews should be professional and never left in anger to damage another business over a simple correspondance issue. We also ask for 24 hours to respond to any message in case of time zone differences. SEO King provides a large number of features, at a low cost, with a collection of over 200 FAQs to help merchants. This is not a 1-star application by any means.
This was working great until they made an update that required that you give them a review to keep using the free version.
I cannot chat with anyone there is no live chat feature available. adding this app messed with my reviews code
Hi, sorry about that, the live chat is temporarily offline because of an issue with our service provider. Can you please email us the issue, jason at engageify dot com?
The support team decided to challenge me on SEO and I was able to evidence that the support person's understanding was wrong and incredibly irritating to be so patronising when it wasn't even the reason why I was asking for support. So now, for everyone reading this - SEO King - if I delete your app do you delete everything done and optimised or is it left as is, but with us unable to change via your app. I want to remove your app, but I am worried that we are a slave to it. Does your app make a mess of people's site when removed?
Hi, we're always sad to see a long time member leave. Our app is always being updated with the latest SEO features, so you're welcome back anytime you want to use the most advanced SEO app on the Shopify. Our app does NOT make a mess when removed, but you should turn off the JSONLD and 404 Errors options before removing.