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I subscribed for the $7.99 per month plan. however i accidentally deleted the app. when i re-installed it back, my subscription was gone. I sent a request to their support to recover my subscription but i never received a reply.
Hi, we've messaged you several times about this sent to your gmail account. Please check your email account, or the in-app live chat history, and you'll see we've replied last week. We never go silent. If you don't hear back from us, its probably because you're having email issues, which is surprisingly common.
The app forced me to rate 5 stars while I was still trying figure out how it works. It caused problems on my website. The photos always disappeared even though I tried to fix them, at least twice, it took me a whole day or more. I contacted the support team. They was running something (that they said it will fix the problem). After their process finished, I checked my website, all the logos I added disappeared, and some photos still not showing up. I contacted the support team again. But after he knows that I'm using the free version, he said there's no support , he said "he has to go back to work" and "good luck with the rest", then he went away leaving me with my questions. That's so irresponsible and so rude , because the problem I'm facing now is caused by the process he was running on his end. Now even though I want to uninstall the app, I have to restore all of my photos, one by one.
Misleading about charges. This app IS NOT FREE! There is NO FREE PLAN AVAILABLE! There are other SEO optimizations that give a free trial but are clear on charges.
Hi, this app has a lot of free features including image optimization, image renaming, and alt texts editing. However, our one-click bulk processing features do require a one-time payment or membership plan. We make this very clear in all aspects of our app, including our listing, FAQ page, and refund policy. Like the merchants that use our software, we are a business that depends on sales to support our developers, marketers, and administrative staff and servers. I hope you consider removing this review as it negatively impacts our product without just cause. Best Regards
Was Supposed to be on the Free Plan, used the app less than 11 days and uninstalled app. Suprised to see a $69.99 Shopify Bill, that was being declined by my card(why I was on the Free Plan) and Shopify was threatening to restrict access to my store because of it. So, I contacted billing@ for the app and explained the issue. I was given a $60 credit towards the $70 bill for one months usage (11 Days) of a FREE PLAN! Lol $10 I couldn't really spare but had to in order to keep my store from being restricted.
Will Not Be Using their apps again.
You purchased the plan, used the app to optimize your store many times, and then asked for a refund mid month. Of course we will charge you for at least a month usage - we don't provide prorated refunds. In fact, we were under no obligation to refund you at all as it was past our 72 hour policy. We refunded you kindly, and you decided to leave this review and accuse us of having done something wrong. Outrageous!
Just about everything you need in an SEO app. Been using other free apps but didn't cover file names, meta title and descriptions, and more like SEO King does. Not to mention the extra data it provides for your site such as performance stats (improvement tips/fixes could use some work though). Only real downside is I wish the free plan allowed for automatic daily or weekly optimizations for all products like other "set and forget" apps do. This one you just have to remember to do it yourself one by one all the time. Also I wish it would recognize other 3rd party apps like BIE and whatnot so it doesn't interfere with your already optimized/compressed photos among other conflicts. BIE and other apps state that it will skip photos already optimized. Also there's the issue with PNG to JPG, some apps give you the option when using this feature of not converting PNGs with transparent backgrounds, like my logo whereas this might convert and form a white background around it if I used this (needs work in bypassing certain functions). Although SEO King does do a good job of letting people know upfront that it's not "compatible" with other apps per say so basically they warn you to be careful. There's a few other improvements that could be made for it to be the true one and only best SEO app needed and I would totally use this app for all my SEO purposes if only I could utilize more particular features which are offered in other apps for free such as "automation/scheduled tasks" but nonetheless it seems to be one of the more complete SEO apps available and is great if you want to focus on more than essentially just alt text. Recommended.
Amazing tool to help with SEO! it works well. User-friendly, especially the bulk editing feature. People with zero knowledge of SEO can easily use this one without any problem! it is intiutive.
I’ll be honest and say I know nothing about SEO other than that it’s important! So I installed your app, it can’t hurt and at this stage I’ll stick with it.
Thanks for the free services they are very nice.
Sehr unübersichtliches und überladenes App. An jedem Punkt und Stelle sind Tarife und FAQs eingeblendet, anstatt diese separat unter bestimmten Tab zu platzieren wie es z.B. SMART SEO machte. Im Tarif FREE sollten alles Funktionen für die Bildoptimierung vorhanden sein, wenn man jedes einzelne Bild manuell bearbeiten möchte. Stattdessen ist diese Funktion nur für zahlungspflichtige Tarife verfügbar, sodass man keine Möglichkeit hat diese Funktion konstenfrei zu testen. 2 Sterne gebe ich nur für die Funktionen, die gehen, alle anderen Funktionen konnte ich einfach nicht finden, ist alles miteinander vermischt. Also furchtbar.
Very helpful support team when you run into any issues. Great app.