评论 (1,151)

整体评分
4.7
每个评分等级的数量
  • 81% 的评分是 5 星
  • 11% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2018年11月12日

Very rude customer service. I asked the owner Julian Palei why I hadn't received what I paid for and he sent me the following message - "Hi I’ll just refund your payment. I don’t think you understand how this app works"

Says it is free when nothing about the app is free.

If you go on his website it says - "Build Relationships, Engage People"...couldn't be further from the truth.

myyogarunner
英国
大约3小时 人在使用应用
Engage Apps已回复 2019年3月30日

Hi, sorry you had this issue with support. There are some situations where restoring all the photos and offering a full refund is the easiest solution! We always try to find the right balance... and it's not always obvious!

2019年11月20日

Please don't do what I did and download this horrible app. Tried optimizing my images to increase the site speed. It was at 3 seconds to begin with, then moved to 11 seconds. It also made all the images not work including gifs, we paid the $4.99 to optimize it. Please don't do what I did, the images look so bad.

MythicalRose
美国
9分钟 人在使用应用
Engage Apps已回复 2019年11月20日

Hi there, I'm sorry to hear about your photos. However, the good news is this is a very simple fix. This app has been thoroughly tested and does not reduce image quality when the originals are high quality and right settings are chosen. Our support staff have reached out to you with the simple setting changes which can fix this, but we are yet to hear back. Once you reach out to us we can restore your images for you too.

2018年7月28日

Sincerely, what is the honesty to say "It's free" when you add a payment at the end of the config, to validate? do you think you can be so much liers? I say no, precise it's not free, you should be in a better way to do business generally.....

Koolandfashion
法国
8分钟 人在使用应用
Engage Apps已回复 2019年3月30日

Hi thanks for the feedback, we're always trying to improve our UX (user experience). We offer free unlimited single product updates, however bulk product updates require a small fee. Cheers!

2018年11月21日

An App is either free or it is not. I'm fed up of installing apps that charge to function and are only free to install. Do you app developers think we shop owners have nothing more important to do with our time than playing "install and delete"???

Prime Desire
立陶宛
5分钟 人在使用应用
Engage Apps已回复 2019年3月30日

Hi, sorry you found it confusing. We offer unlimited free usage for single product updates. However bulk product updates require a small payment (single or monthly fee). I think all quality apps will require some payment for usage... and I know that we're always re-investing in making our apps better for merchants!

2023年12月25日

Blue Booms
德国
5个月 人在使用应用