SEOAnt ‑ AI SEO Optimizer
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AVOID THIS APP!!
Instantly after installing this app my website speed plummeted and became so slow and laggy, which has never happened before!
To make matters worse this app has reset lots of my website - ruining several months of hard work!! I have descriptions missing, images missing and after contacting support they continue to tell me to be patient and refuse to listen to a thing i say... oh, and not to mention this was all done without my consent!
Worst decision i have made as a business owner has been installing this terrible app!
Good day!
We do apologize for what have brought to you. Please kindly review the following reason and solution. Our support team has provided an update after our developers reviewed the issue. It appears that the image name was modified, which resulted in a broken link within the product theme template configuration. To resolve this, the image can be restored, and we recommend avoiding the name modification function to prevent similar issues.
Reason: It is because the images on the homepage are also being used in the product/collection images, which are the optimized images as well, and you chose these images to change their filename, causing the path of the images to be all changed so the images will not be able to be visited since the paths are not the same ones as before. We have the reminder about this situation below the filename; this can't be avoided, but we have the solution.
Solution:
You could turn off the auto button first
Restore the images
Go to settings and turn off the button of changing the filename
Select all images to re-optimize again; the problem will be solved.
If you have any more questions, please reopen this chat thread, and I will gladly help you. Thank you for choosing our services; we look forward to seeing you succeed!💜😊
Best regards,
SEOAnt Support Team
DO NOT USE THIS APP IF YOUR SITE IS HARD CODED. I have been having an issue for an entire week with this app. The dev team is in another country and doesn't respond to issues ASAP.
I used the on page seo scan to update 3 of my product pages. The pages ended up getting distorded. I lost all of my images and then when the team worked on it, it restored the page back to factory settings and gave me instrucitons to fix myself. I had to go to my coders and pay $600 to fix this problem. When I offered a suggestion to have a warning sign that alerts people with hard coded sites, they didn't understand the problem. I'm now in day 5 with a messed up product page and no help from the team.
I need a refund and a credit for the cost to fix everything!
Good day!
Thank you for sharing your concerns. Regarding the issue you mentioned, we’ve discussed this with you several times and found that it arises due to incompatibility between your theme and our app. Our development team has provided detailed explanations and logical guidance to help you address the situation. By following these instructions, you should be able to resolve the issue, and we are more than happy to assist in restoring your images.
Please note that this issue is not caused by our app itself, and we sincerely hope for your understanding. If you need further assistance, feel free to contact us.
Warm regards,
SEOAnt Support Team of Channelwill
installed the SEOAnt app briefly—approximately 5 minutes—before determining it was not suitable for my store and promptly uninstalling it. Months later, I was shocked to discover a random $20 charge from this app on my Shopify invoice.
Despite my immediate attempts to dispute the charge with Shopify, I was informed that app developers like SEOAnt operate with minimal accountability and, seemingly, without oversight. Shopify deflects responsibility, while the app creators remain unresponsive and unaccountable for unauthorized charges.
This experience highlights a glaring issue: app developers can charge users arbitrarily with no consequence, even after their apps are removed. Such practices are not only unethical but suggest a complete disregard for the Shopify community and paying merchants.
At this point, I simply want my money refunded for a service I did not use or authorize. I strongly urge other Shopify merchants to exercise caution before installing SEOAnt—or any app that exploits the lack of checks and balances on Shopify’s platform.
If this charge is not resolved, I will escalate the matter further. Transparency, accountability, and fair business practices are non-negotiable, and SEOAnt has fallen far short of these standards.
Dear PAD PUSHER ,
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience this may have caused. After reviewing your case, we have processed a full refund for the charge. Please allow a few business days for the refund to reflect in your account.
We understand your concerns regarding app charges and appreciate your feedback. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team. We’re here to help!
Best regards,
SEOAnt Support Team
After upgrading to the $60/month plan and implementing the AI changes my site speed slowed by 40%. Deleting this app and requesting a refund through shopify
Good day!
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience you experienced. We understand the importance of maintaining optimal performance, and we would be glad to collaborate with our development team to investigate the significant drop in your mobile score. To proceed, we will send you a request for permission to conduct a deeper investigation.
We humbly ask your permission. Please kindly go to your Shopify Store-->Setting-->User and permission.
Then, accept the request from "SEOAnt" for our dev to deeper check the problem for you.
We will be patiently waiting for your update.
Warm regards,
SEOAnt Support Team of Channelwill
Let me be honest!
I regret installing this app. After doing so, my website traffic plummeted significantly, and my website score dropped as well. I've encountered numerous issues since the installation, making it difficult to manage my site effectively. Overall, this app has negatively impacted my website's performance, and I cannot recommend it.
avoid this APP!!!!!!
Dear Oleh Popadynets, good day!
I hope this message finds you well. 💓
Please accept my sincere apologies for any inconvenience this matter may have caused. I fully understand your concern and I am truly sorry for this😭😭 We greatly value your feedback, and I would like to provide you with detailed responses to the issues you mentioned:
1.Regarding the SEO score you raised:
The SEO score you see in our app is based on a set of rules and algorithms that we have carefully designed. Each SEO platform applies its own unique scoring system, so the score displayed reflects how your website currently performs according to our app’s specific criteria and framework.
2.On the drop in your SEO score:
Our SEO score serves as a reference point, reflecting your website’s performance at the precise moment of the scan. As such, it can vary depending on real-time factors, including network conditions. We encourage you to follow the optimization suggestions provided by our app to achieve better results. Besides, according to the traffic issue, we do a deep investigation and found that your traffic has been decreased before installing our app, we advice you to talk with your developers, we truly appreciate your understanding in this matter.
Should you have any further questions or need any assistance, you are welcome to contact our 24/7 customer support. We will try our best to assist you in every possible way within our control.😊
Thank you once again for your trust and patience. Have a wonderful day!🌹
Warm regards,
SEOAnt Team
This app is a disaster to your shopify store. Stay Away from this and customer support espacially Joy is a f liar
Oberflächlich ok, aber im Detail eine Katastrophe und zerstört komplett das Seiten SEO!
Erstes Beispiel: die automatische von SEOAnt erstellte Sitemap enthält die Startseite nicht! Dh die wichtigste Seite fehlt in der Sitemap. Kann man eigentlich gar nicht glauben! Und ich fragte mich schon seit Wochen, warum unsere Seite (Startseite ist für 80% des organischen traffics verantwortlich) nicht mehr rankt und total abstürzt.
Zweites Beispiel: keine multilingualen sitemaps also für mehrsprachige Shops zu vergessen
Drittes Beispiel: Funktion "exchange backlinks" kann nur auf die Startseite verlinken, was bei fremdsprachigen links und mehrsprachiger Seite absolut kontraproduktiv ist. Also ist das tool wertlos, weil nicht fertig programmiert.
Der Support ist zu 90% komplett inkompetent!
Alles in allem ist Seoant eine massive Enttäuschung und sollte von niemandem mit mehrsprachiger Seite und Interesse an SEO verwendet werden. Ich kann davon nur abraten.
Hallo,
Vielen Dank für Ihr fantastisches Feedback! Wir freuen uns, dass Ihnen die Anwendung gefällt und unser Support-Team Ihre Erwartungen erfüllt hat. Die Bereitstellung erstklassiger Funktionen und exzellenter Unterstützung ist unsere Priorität und es ist schön zu wissen, dass wir ins Schwarze treffen. Wenn wir Ihnen sonst noch weiterhelfen können, zögern Sie nicht, uns zu kontaktieren!
Alles Gute,
SEOAnt-Support-Team von Channelwill
I need my refund I didn’t use this app
Hi there,
Thank you for reaching out to us regarding your refund request.
We have processed your refund for the app you mentioned, and it should be reflected in your account shortly. We apologize for any inconvenience this may have caused.
If you have any further questions or need assistance, please don’t hesitate to contact our customer support team, who are available 24/7 to help you.
Thank you for your understanding.
Best regards,
SEOAnt team
Not worth the install.
I did install it in hope of getting a optimazation program. But nothing was optimized. the pagespeed got even worse then before.
There AI tool don't support other languages then English
Dear Martin, good day!
Thank you so much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by our AI features not currently supporting Danish. We are pleased to inform you that a significant upgrade is scheduled for next month, which will include Danish language support.🌹
Regarding the speed optimization, we truly understand your concerns. The speed can vary based on your internet connection at the time of testing. We recently re-evaluated your website using Google’s Speed Insight tool and found that your current site speed is indeed over 90. Rest assured, our app has made positive contributions to your website's performance.
Thank you once again for your patience and support. We truly value your business. We are here waiting for your feedback, don't hesitate to reach out to us!🥰🌹
Warm regards,
SEOAnt Team
This app broke all of our Google links. Had to spend a couple of hours redirecting links all day and now have to figure out how to get Google to not send every link to a/p/ on our urls.
Do not recommend.
Hello There,
Good day!
I hope this message finds you well.
We appreciate you taking the time to provide feedback and apologize for any issues you've encountered with our app, specifically the redirection of your Google links to /a/p URLs. We understand this has been frustrating and time-consuming for you and we sincerely apologize for any inconvenience caused.
Upon investigation, we have discovered that the AMP function within our app was turned on, which is designed to improve the loading speed and performance of mobile web pages. The /a/p symbol in your URL indicates that the page is an Accelerated Mobile Page, which is optimized for mobile devices and loads quickly, enhancing user experience and potentially improving your store’s rankings.
For example:
If you search the website address wavwarehouse.com in the “Search box,”
When you enable AMP and search the website address in the search box as above, Google will still treat this website address as a keyword query instead of a URL link. In this circumstance, the AMP page ranking will be displayed higher than the official website page. This is how AMP works and will help your store’s visibility in search results. The customer can easily find your store and enter this page much quicker with AMP.
If you type the website URL link in the “link direct box,”
When you input the website address in the link direct box, Google will direct to your official website. because in this situation, Google will detect that this is a URL link instead of a keyword query and direct to your official website instead of the AMP page, even if you enable this function.
To resolve the issue, you can disable the AMP function, which will remove the /a/p symbol from the link. However, this may result in slower loading times and a less optimal user experience. Alternatively, you can refresh the page and the symbol should gradually disappear within a few days.
If you require further assistance, please don't hesitate to contact us. We value your feedback and would like to regain your trust. Please let us know what we can do to make things right.
Thank you again for bringing this to our attention and for your understanding and patience.
Respectfully,
SEOAnt Support of Channelwill