SEOAnt ‑ AI SEO Optimizer
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Great service by agent. Good app that helps speed up site. Prompt reply. Hope their paid services are just as good.
Thank you so much for your review. Hope all things are well on your end.
We are happy that our service helps. :)
Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help
great helpful for me
I was worried about my homepage's lower speed rather than it was at the first time launched
Thank you so much for your review. Hope all things are well on your end.
We are happy that our service helps. :)
Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help
Customer service is playing a word game with us. Feel like an ignorant. Using words adversely. They are giving us some kind of discount and they say we did not mean that. Never see like before
Hello there，good day！
We sincerely apologize for any confusion and frustration you’ve experienced. We completely understand how important clear communication is, and we are truly sorry if our messages have not met your expectations.
As a gesture of appreciation for our new users, we are pleased to offer a 30% discount. We invite you to take advantage of this discount at your convenience, and please feel free to reach out if you have any questions or need assistance in redeeming it.
Thank you for your understanding, and we appreciate your feedback.
Warm regards,
SEOAnt Support Team of Channelwill
This app is terrible. Initially, I thought it was a helpful app, so I subscripted to this app and start the monthly payment. But just on the third day, the app caused a devastating problem in my shop, and I need to spend days to fixed the problems one by one. The robot automatically replaced all my product's meta and title. what's more, they are unable to fix this problem caused by their app, and they just can feel so sorry...In addition, to avoid more risks that might be caused by this app, I have deleted it and asked them for a refund. they refused.
Hello there，
We sincerely apologize for the issues you've experienced with our app and the impact it has had on your shop. We completely understand your frustration and regret any inconvenience this has caused you.
Please know that we are here to assist you, and we are more than willing to help you with your refund request. Your satisfaction is important to us, and we want to ensure that we address your concerns as quickly as possible.
Kindly reach out to our customer support team so we can assist you further. Thank you for your understanding, and we appreciate your feedback.
Warm regards,
SEOAnt Support Team of Channelwill
Vou Usar esta app para SEO. Espero que me ajude realmente! Tenho a certeza de que me vai ajudar bastante a optimizar o meu site
Thank you so much for your review. Hope all things are well on your end.
We are happy that our service helps. :)
Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help
Great support! Very helpful and useful. Still using and testing the app, some instant improvements.
Hello :),
Thank you for your positive feedback! We're thrilled to hear that you found our support to be great, helpful, and useful. We're glad that you're still using and testing the app, and that you're seeing some instant improvements. Please don't hesitate to reach out if you need any further assistance in the future.
Best Regards,
Gill :)
Excellent, easy to use too! I'm very happy to have found this app. It makes my SEO much easier to manage. AAA+++
Thank you so much for your review. Hope all things are well on your end.
We are happy that our service helps. :)
Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help
The Website did help with Seo, BUT Tanked my speed without touching anything, i went from a 67 to a 13 in days, Highly not recommended, on top of that, There whole "chat" Support is just Ai,Bots! Not helpful a waste of money, Don't let the paid Reviews fool you. Stay Away!
Hi Alexander,
Good day! I hope you are doing well. We received your feedback about your experience in the app and the support we would like to thank you for taking the time to provide feedback our services. For the speed issue there are several factors that could cause a sudden drop in website speed, including changes to website code or plugins, server issues, large image or video files, excessive use of CSS or JavaScript, and high traffic volume.
And regarding to our "chat" support, we apologize if you feel the support is an AI bots please know that we have customer support agent and we are not using Ai Bots rest assured. Please know that we are constantly working to improve our support and appreciate your feedback in helping us identify areas for improvement.
We take all feedback seriously and will use your comments to improve our services for future customers. We hope that you will consider giving us another chance to provide the level of service you deserve. Please don't hesitate to reach out to us again. Thank you and have a nice day!
Sincerely,
SEOANT TEAM
Awesome experience . the live chat help is worth it all . its important to understand the way to use the app then were off to the races . looking forward to working together . thanks !
Hello there,
Thank you for your positive feedback! We're thrilled to hear that you had an awesome experience and found our live chat help to be valuable. We agree that understanding how to use the app is key, and we're happy to hear that you're looking forward to working with us.
All the Best,
Gill | Customer Support
I used their help to fix title issues on my website. Really the best support i have found for any Shopify app. Best SEO app
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your helps. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team