SEOAnt ‑ AI SEO Optimizer
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Hi there,
We apologize for the negative experience you had with our service. We would like to reach out to you and understand what went wrong and wonder what happened on your side. If you could let us know how we can assist you and provide any necessary help through our app, we would greatly appreciate it. Our aim is to improve our collaboration and relationship with you. Thank you and have a great day.
Best regards,
SEOAnt Customer Service Team.
After removing app (testing) it left behind a bunch of code affecting my page loading times. Had to manually remove it.
Hello John,
We do apologize for the inconvenience we have caused you. But I want to tell you that after you uninstall most apps, there will be some code left on your web page. We are also very willing to help you delete the code left by our app. I hope you can understand, we really want to help you , to help your business thrive. Sincere apology from Giraffly team!
Best regards
Giraffly team
Signed up for free trial, they immediately tried to bill me $50 so i cancelled and unistalled the app. They continue to try and charge me through shopify which i absolutely will not pay. Now i am going to lose my shopify account as shopify wont get invloved and there is no way to interact with SEOAnt, email has been sent but no reply.
Hello there，good day！
We are truly sorry for the inconvenience and distress this situation has caused. We fully understand how important it is to have a seamless experience, and we deeply regret any frustration you’ve encountered.
Please rest assured that we are committed to resolving this matter for you. We would be more than happy to assist you with the refund process and ensure that everything is handled promptly. Kindly reach out to our customer support team, and we will address your concerns immediately.
Your satisfaction is of utmost importance to us, and we are here to help in any way we can. Thank you for your patience and understanding.
Warm regards,
SEOAnt Support Team of Channelwill
The free plan does nothing. I have no problem with paid options, but I have a problem with devs trying to manipulate me and losing my time.
Hi Radiating Store,
We have received your feedback and upon checking it appears that we haven’t had a communication with you yet before.
With this being said, could you please confirm if the feedback left was a mistake or was intended for another store?
If not, please let us know any issue or concerns that you have and we’ll be very glad to assist you!
Looking forward to hear from you.
Best Regards
SEOAnt Customer Service Team