SEOWILL: AI SEO & AI Blog Post
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i am excited to review the proplan and see if it impacts organic sales. It would be great if it offered a timeline to how it influences sales. Support is accessible and the functions are simple to follow. Waiting now to see if it impacts sales. Months down the line and hours spent using it. It's fun to use but does not lead to any noticeable gains. You're mislead by the colour coding that you're making things change but in real terms, sales stay the same. The app encourages you to make change e.g. add tags to the titles. The advice is bad in terms of what google likes and it has to be undone manually. I spent weeks making the changes and there's been no benefit to the store. I feel like I have been conned
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Overwrote my existing alt text even though I checked the box to prevent that.
Hi,
Thank you for taking the time to share your candid feedback regarding your experience with SEOAnt. We genuinely value your input and are sorry to hear that the current feature set did not meet your expectations.
Regarding the modification of your alt text, please note that when the automatic alt text feature is enabled and a default rule is set, the system will apply those settings automatically. If you’re experiencing any issues with overwriting or unexpected changes, we would greatly appreciate it if you could share some screenshots or additional details. This will help us better identify the cause and assist you more effectively.
We have sent a detailed email to your registered address to address your concerns directly. Kindly check your inbox (and spam folder if needed), and feel free to respond there if you have any further questions or requests.
Please don’t hesitate to reach out—we’re here to support you and would welcome the opportunity to help improve your experience with our app.
We look forward to your response.
Best regards,
Gill from SEOAnt Team
I used your free version and the images on my product page disappeared. This is rubbish.
Hi,
Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you've experienced, particularly with your product images disappearing. We understand how disruptive and frustrating this can be, and we take such matters very seriously.
Our team is willing to investigate the issue to determine the root cause. If the affected product images are still not displaying on your website, we would greatly appreciate it if you could let us know. We are committed to resolving this promptly and restoring full functionality.
We have sent a detailed email to your registered address to address your concerns directly. Kindly check your inbox (and spam folder if needed), and feel free to respond there if you have any further questions or requests.
We truly value your trust and would welcome the opportunity to make things right. Thank you again for your patience and understanding.
We look forward to hearing from you.
Warm regards,
Gill SEOAnt Support
Nicht vertrauenswürdig. Sehr chaotisch in der freien Version. Dann wird dir der Google Speed so niedrig angezeigt, damit man mehr Geld bezahlt. Passt nicht zu den Google Speed Daten die man im Netz bekommt. Abzocke?! Ich warne auf jeden fall vor diesem Geschäftsgebaren und werde kein Geld für die Pro Version bezahlen.
Hallo, guten Tag!
Es tut uns wirklich leid, dass Sie auf diese Schwierigkeiten gestoßen sind, und wir schätzen Ihr Feedback sehr. Bitte seien Sie sich bewusst, dass es Ihre Entscheidung ist, ob Sie unseren Plan abonnieren, und wir verstehen und respektieren Ihre Entscheidung vollkommen.
Unsere App benötigt einige Zeit, um mit den Daten von Google synchronisiert zu werden, und die Website-Geschwindigkeit kann von einer Reihe verschiedener Faktoren beeinflusst werden. Wir verstehen vollkommen, wie frustrierend dies sein kann, und würden uns freuen, Ihnen weiterhelfen zu können. Sollten Sie Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, sich an unser Kundensupportteam zu wenden – wir sind hier, um Ihnen zu helfen und alle Probleme so schnell wie möglich zu lösen.
Vielen Dank für Ihr Verständnis, und wir wissen Ihre Geduld wirklich zu schätzen.
Mit freundlichen Grüßen,
SEOAnt-Supportteam von Channelwill
So many issues. Notice how many reviews are about the quality of support? Sure, the support folks are nice. The amount of reviews citing the need to contact support should give you pause because: the app does not work. I have tried this app 3 times now and each time I end up uninstalling it soon thereafter because some major paid features simply don't work. And support can't or won't fix it. They will talk to you about it but then that's it. They won't provide forward-looking instructions or a timeline they can abide (always 12-24 hours for resolution, then they push it another day, and another day.) They always need access to the store, which concerns me when they are not truly able to fix the issues. Why do they need so many permissions to the store? That's very suspicious.
Bulk editing does not work. And that is a paid feature. So if you have tons of content you want to edit in bulk, this app won't do it. Other UX features: if you need to edit H1 headers, doing so won't trigger the save function. You'll have to edit the H1, then add a space, and THEN the save button will appear. It's all just very sloppy.
Hello there，good day！
We sincerely apologize for the difficulties you’ve experienced, and we completely understand your frustration. Our support and technical teams are dedicated to resolving your concerns, and we deeply regret that you felt let down by the process.
The reason we request access to your store is because some issues may require edits to the theme code, and we only seek the necessary permissions for this specific part. Please rest assured, we will always confirm any changes with you before proceeding.
We have also recently optimized the bulk editing feature to improve its performance. If you require any further assistance, please don’t hesitate to contact our support team—we are here to help and will do everything we can to ensure a smooth experience for you.
Thank you for your understanding, and we appreciate your feedback.
Warm regards,
SEOAnt Support Team of Channelwill
Don't waste your time here, nothing but headaches; and we concur with all previous 1-2 star reviews. Seems nothing has changed since the first negative review, clear sign that nothing will.
Hi,
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with our app, and we understand your frustration. Your feedback is incredibly valuable to us as it helps us identify areas for improvement and enhance our services.
We want to assure you that we are here to help you address any issues you encountered. We sent email already and we look forward to hearing back from you soon.
All the Best,
SEOANT Team
This app is terrible. Initially, I thought it was a helpful app, so I subscripted to this app and start the monthly payment. But just on the third day, the app caused a devastating problem in my shop, and I need to spend days to fixed the problems one by one. The robot automatically replaced all my product's meta and title. what's more, they are unable to fix this problem caused by their app, and they just can feel so sorry...In addition, to avoid more risks that might be caused by this app, I have deleted it and asked them for a refund. they refused.
Hello there，
We sincerely apologize for the issues you've experienced with our app and the impact it has had on your shop. We completely understand your frustration and regret any inconvenience this has caused you.
Please know that we are here to assist you, and we are more than willing to help you with your refund request. Your satisfaction is important to us, and we want to ensure that we address your concerns as quickly as possible.
Kindly reach out to our customer support team so we can assist you further. Thank you for your understanding, and we appreciate your feedback.
Warm regards,
SEOAnt Support Team of Channelwill
Not worth the install.
I did install it in hope of getting a optimazation program. But nothing was optimized. the pagespeed got even worse then before.
There AI tool don't support other languages then English
Dear Martin, good day!
Thank you so much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by our AI features not currently supporting Danish. We are pleased to inform you that a significant upgrade is scheduled for next month, which will include Danish language support.🌹
Regarding the speed optimization, we truly understand your concerns. The speed can vary based on your internet connection at the time of testing. We recently re-evaluated your website using Google’s Speed Insight tool and found that your current site speed is indeed over 90. Rest assured, our app has made positive contributions to your website's performance.
Thank you once again for your patience and support. We truly value your business. We are here waiting for your feedback, don't hesitate to reach out to us!🥰🌹
Warm regards,
SEOAnt Team
I want full refund. I have used this app for months. I have assumed that plugin features was working.
But AMP freature was not working. And my SEO score have been dropping for months!!!
DONT USE THİS SCAMMERS' PLUGIN!!!
Good day,
Thank you very much for taking the time to share your feedback. We truly appreciate you bringing this matter to our attention, and we sincerely apologize for the frustration and concern this situation has caused you.
Regarding the AMP feature you mentioned, our development team has carefully reviewed your case and has already resolved the related issue. As Google needs some time to recrawl and update its data, we kindly ask you to allow a short period for these updates to take effect. Once Google completes the update, the issue should be resolved accordingly.
We are very sorry for any inconvenience this may have caused and genuinely appreciate your feedback, as it helps us continue to improve our product and service. If you notice anything unusual in the meantime or have any additional questions, please do not hesitate to reach out—we are more than willing to assist you further.
Thank you again for your patience and understanding.
Best regards,
SEOAnt Support Team
I did uninstall the app but have been charged!!! No response even I did contact them. REFUN MY MONEY BACK AND CANCEL IT IMMEDIATELY!
Hi,
Thank you for reaching out, and please accept our sincere apologies for the frustration and delay in responding to your request.
We deeply value your feedback and will work to improve our response time moving forward. Thank you for your patience, and again, we’re truly sorry for the trouble this has caused.
If you have any further questions or concerns, please don’t hesitate to reply—we’re here to help.
Best regards,
SEOAnt Team