SEOAnt ‑ AI SEO Optimizer
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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You have to be very careful with this app.
1. In my case app created massive double meta title and better desription. Due to this Goole rating fall down below zero and SEO FU.
2. 404 redirect caught only 1-2% of issues.
3. Customer service never replay on my email.
Thanks for reaching out. Sorry for the inconvenience the app caused you. It seems there is some misunderstanding. We appreciate if you could listen.
1. When you edit meta title and better description by our app, it will replace the Shopify data. If there are the double meta title and better description, might because there are several apps you used. Do not worry about that, we could help to remove it.
2. We have report you 404s email every day, it seems that you haven't redirected them. Sorry to say that, the feature only detects 404 links the first time you install, we are upgrading.
3. We checked the email we have not received the email from you, the last one is on December 6, 2019. There are many emails, questions, we are trying to reply all, if we miss the one, please contact us to confirm.
Thank you for your patience and your support. We are looking for the talk further.
Nice all day.
BEWARE!!! I do NOT recommend this app. They said they would optimize my site - when I asked for them to provide me what that means/ how that would affect my site they said not to worry it will just make the site speed faster. They downgraded the quality of ALL of my images, removed ALL pop-up sign up forms, ALL without my permission. Did this during a sale I was running on my site - performed the actions on a Friday and here it is on a Sunday and their support team is telling me I have to wait for their working hours to fix it. Do not give them access to your code - they don't provide any details on what they do and clearly don't have the support to fix anything in a timely manner. I will probably end up having to spend a bunch of time figuring out all the changes they made to my code and hire someone to fix it. Not worth it, don't do it.
Hello Vivian,
We're sorry, we'd love to double-check the site for you and fix any issues caused by optimization, we'll deal with it and get back to you within 24 hours of your authorization. I wish you all the best, business and family. Looking forward to reply.
Sincerely,
Giraffly Team
i am excited to review the proplan and see if it impacts organic sales. It would be great if it offered a timeline to how it influences sales. Support is accessible and the functions are simple to follow. Waiting now to see if it impacts sales. Months down the line and hours spent using it. It's fun to use but does not lead to any noticeable gains. You're mislead by the colour coding that you're making things change but in real terms, sales stay the same. The app encourages you to make change e.g. add tags to the titles. The advice is bad in terms of what google likes and it has to be undone manually. I spent weeks making the changes and there's been no benefit to the store. I feel like I have been conned
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
SEO results are suspicious ! some Apps you never know until you use it , I found during my product / collection SEO fixing that this App doesnt read the meta fields already set from Shopify Admin !!!! ...instead, it set it to equal to empty and thus reduce the SEO score of the product of the page , iI was on business plan (the top one) ... i have complained about the issue , every time talking about API , maintenance , fit something , fixing ..and the issue persists ...i gave them around 15 days to fix it but the answer of last one from someone called Gill , the App api is fetching ...uninstalled and confirmed my suspicious act on this App ... yes the support is very quick ..but as a SEO App you provide wrong scores in purpose , GOD knows what else is fixed in this App ...easily you think the rest of the App services under suspicious ..from store SEO , backlinks , page SEOs ...you can back to my chat with them all documented ...sorry SEO Aunt , you did not give me any choice
Hello There,
I'm sorry to hear that you had a negative experience with the app and that it did not meet your expectations for SEO optimization. It sounds like there may have been technical issues with the app's API and meta field reading. Thank you for sharing your feedback and experience. After checking we already fixed this issue.
If you still need further help and clarification please feel free to comeback and we will continue to support you.
All the Best,
SEOAnt Support
Dear shopify users,
I am not going to be judgemental but I am going to tell you my experience with SEOAnt
I have an issue with my shopify admin which keeps reloading constantly and not being able to customize it.
I asked an expert who was able to determne the issue and said it is SEOAnt app keep throwing errors
So I contacted them to solve this issue and no luck so far to the point they stopped answering me on their chat and when they answer they ask me to e patient
finallyI decided to uninstall the app
I do not understand howcome an external expert is able to fix it and their experts are not
Anyway, finally I unistalled the app and every thing now working well
another issue they always report to me that there are 2744 broken links
I redirced these broken links hundreds of time and they keep sending me the same report
I checked my site by using another app and no broken links !!
Why is that? No answer !
I had issues with them before but I will not bother you with all now
I am happy that my admin is working fine now and I will not reinstal this app any more
in essence, I am fully unsatisfied with them and their support to answer my question and solve my issues promptly ( I do not think they know how to fix bugs in their app)
Hello there, thank you so much for your review! :)
We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :)
All the best,
Giraffly Team
When I optimised images, it corrupted many of them with strange artifacts/defects that looked like weird photoshopping. Support was good explaining how to restore, but that experience immediately broke my trust in the app.
Subsequently, after removing, I have found it has left behind schema code that is affecting my store's schema.
Thank you very much for taking your time to leave a review for us, and we really really appreciate this. Thank you soooo much.
And I was wondering if you have any suggestions or feedback for us to make an improvement. We are always committed to providing the best service to our customers.
"Whoops, looks like something went wrong" This the only answer that I have when I click on your application. Ok it's new year in China but it's like this since 2 days ! Will you wait February for checking your Server ????
By the way your application is great, I will review my note if you fix the problem rapidly.
Hi, we are so sorry for the late response because we are in the middle of Chinese New Year Holiday. Thanks for your feedback and our tech people are working on this issue now and we will let you know ASAP once we fixed it. Sorry for your inconvenience again.
2020.01.28 update
Hi there, we have fixed our server and now the App is working properly. Feel free to check out the App at any time and if you have further questions, don't hesitate to contact us. Sorry for the inconvenience again.
Nicht vertrauenswürdig. Sehr chaotisch in der freien Version. Dann wird dir der Google Speed so niedrig angezeigt, damit man mehr Geld bezahlt. Passt nicht zu den Google Speed Daten die man im Netz bekommt. Abzocke?! Ich warne auf jeden fall vor diesem Geschäftsgebaren und werde kein Geld für die Pro Version bezahlen.
Hallo, guten Tag!
Es tut uns wirklich leid, dass Sie auf diese Schwierigkeiten gestoßen sind, und wir schätzen Ihr Feedback sehr. Bitte seien Sie sich bewusst, dass es Ihre Entscheidung ist, ob Sie unseren Plan abonnieren, und wir verstehen und respektieren Ihre Entscheidung vollkommen.
Unsere App benötigt einige Zeit, um mit den Daten von Google synchronisiert zu werden, und die Website-Geschwindigkeit kann von einer Reihe verschiedener Faktoren beeinflusst werden. Wir verstehen vollkommen, wie frustrierend dies sein kann, und würden uns freuen, Ihnen weiterhelfen zu können. Sollten Sie Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, sich an unser Kundensupportteam zu wenden – wir sind hier, um Ihnen zu helfen und alle Probleme so schnell wie möglich zu lösen.
Vielen Dank für Ihr Verständnis, und wir wissen Ihre Geduld wirklich zu schätzen.
Mit freundlichen Grüßen,
SEOAnt-Supportteam von Channelwill
So many issues. Notice how many reviews are about the quality of support? Sure, the support folks are nice. The amount of reviews citing the need to contact support should give you pause because: the app does not work. I have tried this app 3 times now and each time I end up uninstalling it soon thereafter because some major paid features simply don't work. And support can't or won't fix it. They will talk to you about it but then that's it. They won't provide forward-looking instructions or a timeline they can abide (always 12-24 hours for resolution, then they push it another day, and another day.) They always need access to the store, which concerns me when they are not truly able to fix the issues. Why do they need so many permissions to the store? That's very suspicious.
Bulk editing does not work. And that is a paid feature. So if you have tons of content you want to edit in bulk, this app won't do it. Other UX features: if you need to edit H1 headers, doing so won't trigger the save function. You'll have to edit the H1, then add a space, and THEN the save button will appear. It's all just very sloppy.
Hello there,good day!
We sincerely apologize for the difficulties you’ve experienced, and we completely understand your frustration. Our support and technical teams are dedicated to resolving your concerns, and we deeply regret that you felt let down by the process.
The reason we request access to your store is because some issues may require edits to the theme code, and we only seek the necessary permissions for this specific part. Please rest assured, we will always confirm any changes with you before proceeding.
We have also recently optimized the bulk editing feature to improve its performance. If you require any further assistance, please don’t hesitate to contact our support team—we are here to help and will do everything we can to ensure a smooth experience for you.
Thank you for your understanding, and we appreciate your feedback.
Warm regards,
SEOAnt Support Team of Channelwill
I am a company that works with 100+ brands in Turkey. I have been using a different application for a long time. I used SEOAnt to try it out, but I removed it before the trial period expired for 3 days, but despite this, $59 was debited from my account without any warning or notification. I request a refund and a refund regarding this matter.
Good Day!
We sincerely apologize for the inconvenience and any confusion caused regarding the charges. It appears that the subscription fee was applied because the cancellation occurred after the trial period had expired.
However, we completely understand your situation and are more than happy to assist you with the refund process. Please reach out to our customer support team, and we will promptly handle your refund request.
Your satisfaction is very important to us, and we are committed to resolving this matter swiftly.
Thank you for your understanding and patience.
Warm regards,
SEOAnt Support Team of Channelwill