SEOWILL: AI SEO & AI Blog Post
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Totally confusing to set up and to use app has other app upsells. The ai support is of no use when getting started.
Good day!
Thank you so much for taking the time to share your feedback. We are truly sorry to hear that your initial experience with our app was frustrating and confusing.
We completely understand that setting up SEO can feel highly technical and overwhelming when you are first getting started. It is a complex field, and it is completely normal to find it challenging at the beginning. Please rest assured that we are here to make this process as smooth as possible for you.
We would love to clarify that we do not rely on unhelpful AI bots for support. We actually have a dedicated team of real, human support agents available 24/7 to guide you step-by-step.
Upon reviewing our chat history, we noticed that one of our live agents was actively typing out personalized setup instructions and recommendations for you. However, it looks like you might have been busy or had to sign off before you could see their messages. We completely understand that your time is valuable and you may have had other urgent matters to attend to!
Regarding the in-app recommendations, our goal is to offer additional growth tools for businesses as they scale, but our primary focus remains helping you get the absolute best value out of your current plan without any pressure.
We would genuinely love the opportunity to make this right for you. Whenever you have a few minutes, please reach out to our chat support again. A real person will be waiting to walk you through the entire setup process, step-by-step, until your store is fully optimized.
Thank you again for helping us improve, and we hope to welcome you back soon!
Warm regards,
SEOWILL Support Team
Très gentille et problèmes résolu rapidement
Great and exceptional tool. I like the image compression feature and SEO suggestions. They are easy to implement
supporto professionale e attento alle esigenze. spiega tutto con semplicità e facilità di apprendimento
There is no other app and management as spoiled as this. When I discovered it in 2024, I was buying extra AI credits and using them to create SEO like titles and meta for product pages, and I was very satisfied. I bought 2600 extra credits to edit my pages, then I saw they were reset. They told me credits reset every month, and I told them that I bought these with an extra payment, and they unlocked my credits.
Then they said the Pro plan has a 2000 page limit and that this does not reset monthly. When I bought these credits, there was no such rule. I used my credits on the free plan for 3 months because I paid extra money for these credits; they were not monthly credits given to me. Then they increased each listing from 2 credits to 4 credits.
In short, it might be usable for people with few listings, but this is not an app worth paying $50 per month for 500 credits. They used to be more modest and helpful; now, even though they sell credits, they are never helpful. In short, it is absolutely not worth the money.
Good day,
This is Jenny, the Supervisor of the SEOWILL Team.
We sincerely apologize for the inconvenience this may have caused you.
Our development team has carefully reviewed your feedback, and we truly appreciate you bringing this to our attention. Regarding your request for additional AI credits, I have already shared the most suitable solution with you via email from jenny.ye@channelwill.net
.
When you have a moment, please kindly check your inbox (and spam folder just in case). I would really appreciate your feedback on the proposed solution so we can further assist you if needed.
We are committed to supporting you and making sure you get the best possible experience with our app.
Looking forward to your reply.
Best regards,
Jenny
Really helps with SEO and is easy enough for anyone to use even non tech friendly people, it goes hand in hand with improving your SEO, I especially love the features but my favorite one is the auto image compression, I get so tired of manually photoshopping everything just to reduce the size of my creatives, this app takes care of that and much more, highly recommend!
Love the quick support!
This app is fantastic. I've found so many helpful features that are now benefiting my store.
Quick and responsive support, greatly appreciated!
Merci Gill — réponse rapide, précise et juste.
Un support efficace, clair et fiable.
Tout simplement parfait.
Anna is great! Fixed my problem by going above & beyond and into my code
