SEOAnt ‑ AI SEO Optimizer
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
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I am a company that works with 100+ brands in Turkey. I have been using a different application for a long time. I used SEOAnt to try it out, but I removed it before the trial period expired for 3 days, but despite this, $59 was debited from my account without any warning or notification. I request a refund and a refund regarding this matter.
Good Day!
We sincerely apologize for the inconvenience and any confusion caused regarding the charges. It appears that the subscription fee was applied because the cancellation occurred after the trial period had expired.
However, we completely understand your situation and are more than happy to assist you with the refund process. Please reach out to our customer support team, and we will promptly handle your refund request.
Your satisfaction is very important to us, and we are committed to resolving this matter swiftly.
Thank you for your understanding and patience.
Warm regards,
SEOAnt Support Team of Channelwill
Slowed my store down on unistall
Hello there,
We sincerely apologize for any inconvenience you experienced after uninstalling our app. Your store’s performance is of utmost importance to us.
Please feel free to reach out to our support team at your convenience. We offer features like image optimization, AMP, and other tools designed to enhance your website's speed and overall performance. We would be more than happy to assist you in restoring and optimizing your store’s speed to ensure everything runs smoothly.
Your satisfaction is our priority, and we are here to help in any way we can.
Thank you for your understanding and patience.
Warm regards,
SEOAnt Support Team of Channelwill
Hello there,
We are truly sorry to see that your experience with our app did not meet your expectations. Your feedback is incredibly important to us, and we would appreciate the opportunity to understand your concerns better.
If you have any specific issues or questions, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure that we address any problems you may have encountered.
Thank you for your understanding.
All the Best,
SEOAnt Support Team of Channelwil
Do not use the AMP speed function at SEOAnt. I paid for this feature and went from a speed of 90 (of 100) on PC and 30 (of 100) on mobile to 28 (of 100) and 11 (of 100). When I then launched the original theme that was copied before the APM speed process took place, the speed on the original theme was now also 28 and 11. What a complete disaster. And then the support told me to go find an external expert to fix it. Can you beleive it??? Stay away from SEOAnt or you might lose you data, your speed or maybe your shop
Thank you so much for your review. Hope all things are well on your end.
We are happy that our service helps. :)
Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help
You have to be very careful with this app.
1. In my case app created massive double meta title and better desription. Due to this Goole rating fall down below zero and SEO FU.
2. 404 redirect caught only 1-2% of issues.
3. Customer service never replay on my email.
Thanks for reaching out. Sorry for the inconvenience the app caused you. It seems there is some misunderstanding. We appreciate if you could listen.
1. When you edit meta title and better description by our app, it will replace the Shopify data. If there are the double meta title and better description, might because there are several apps you used. Do not worry about that, we could help to remove it.
2. We have report you 404s email every day, it seems that you haven't redirected them. Sorry to say that, the feature only detects 404 links the first time you install, we are upgrading.
3. We checked the email we have not received the email from you, the last one is on December 6, 2019. There are many emails, questions, we are trying to reply all, if we miss the one, please contact us to confirm.
Thank you for your patience and your support. We are looking for the talk further.
Nice all day.
BEWARE!!! I do NOT recommend this app. They said they would optimize my site - when I asked for them to provide me what that means/ how that would affect my site they said not to worry it will just make the site speed faster. They downgraded the quality of ALL of my images, removed ALL pop-up sign up forms, ALL without my permission. Did this during a sale I was running on my site - performed the actions on a Friday and here it is on a Sunday and their support team is telling me I have to wait for their working hours to fix it. Do not give them access to your code - they don't provide any details on what they do and clearly don't have the support to fix anything in a timely manner. I will probably end up having to spend a bunch of time figuring out all the changes they made to my code and hire someone to fix it. Not worth it, don't do it.
Hello Vivian,
We're sorry, we'd love to double-check the site for you and fix any issues caused by optimization, we'll deal with it and get back to you within 24 hours of your authorization. I wish you all the best, business and family. Looking forward to reply.
Sincerely,
Giraffly Team
i am excited to review the proplan and see if it impacts organic sales. It would be great if it offered a timeline to how it influences sales. Support is accessible and the functions are simple to follow. Waiting now to see if it impacts sales. Months down the line and hours spent using it. It's fun to use but does not lead to any noticeable gains. You're mislead by the colour coding that you're making things change but in real terms, sales stay the same. The app encourages you to make change e.g. add tags to the titles. The advice is bad in terms of what google likes and it has to be undone manually. I spent weeks making the changes and there's been no benefit to the store. I feel like I have been conned
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
SEO results are suspicious ! some Apps you never know until you use it , I found during my product / collection SEO fixing that this App doesnt read the meta fields already set from Shopify Admin !!!! ...instead, it set it to equal to empty and thus reduce the SEO score of the product of the page , iI was on business plan (the top one) ... i have complained about the issue , every time talking about API , maintenance , fit something , fixing ..and the issue persists ...i gave them around 15 days to fix it but the answer of last one from someone called Gill , the App api is fetching ...uninstalled and confirmed my suspicious act on this App ... yes the support is very quick ..but as a SEO App you provide wrong scores in purpose , GOD knows what else is fixed in this App ...easily you think the rest of the App services under suspicious ..from store SEO , backlinks , page SEOs ...you can back to my chat with them all documented ...sorry SEO Aunt , you did not give me any choice
Hello There,
I'm sorry to hear that you had a negative experience with the app and that it did not meet your expectations for SEO optimization. It sounds like there may have been technical issues with the app's API and meta field reading. Thank you for sharing your feedback and experience. After checking we already fixed this issue.
If you still need further help and clarification please feel free to comeback and we will continue to support you.
All the Best,
SEOAnt Support
Dear shopify users,
I am not going to be judgemental but I am going to tell you my experience with SEOAnt
I have an issue with my shopify admin which keeps reloading constantly and not being able to customize it.
I asked an expert who was able to determne the issue and said it is SEOAnt app keep throwing errors
So I contacted them to solve this issue and no luck so far to the point they stopped answering me on their chat and when they answer they ask me to e patient
finallyI decided to uninstall the app
I do not understand howcome an external expert is able to fix it and their experts are not
Anyway, finally I unistalled the app and every thing now working well
another issue they always report to me that there are 2744 broken links
I redirced these broken links hundreds of time and they keep sending me the same report
I checked my site by using another app and no broken links !!
Why is that? No answer !
I had issues with them before but I will not bother you with all now
I am happy that my admin is working fine now and I will not reinstal this app any more
in essence, I am fully unsatisfied with them and their support to answer my question and solve my issues promptly ( I do not think they know how to fix bugs in their app)
Hello there, thank you so much for your review! :)
We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :)
All the best,
Giraffly Team
When I optimised images, it corrupted many of them with strange artifacts/defects that looked like weird photoshopping. Support was good explaining how to restore, but that experience immediately broke my trust in the app.
Subsequently, after removing, I have found it has left behind schema code that is affecting my store's schema.
Thank you very much for taking your time to leave a review for us, and we really really appreciate this. Thank you soooo much.
And I was wondering if you have any suggestions or feedback for us to make an improvement. We are always committed to providing the best service to our customers.