
SEOAnt:AI SEO &Image Optimizer
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評論 (1,776)
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The app is very useful, but the chat function gets in the way. There's a constant popup prompting me to use it, which quickly becomes quite annoying.
I appreciate having the option to use chat, but I don't need to be reminded every time I open the app.
Support suggested zooming out as a fix, which isn't particularly helpful.
Hello there,
Thank you for sharing your thoughts with us. We truly appreciate your feedback regarding the chat function in our app. I understand how the constant pop-up reminders can be frustrating, and I apologize for any inconvenience this has caused you.
We strive to create a user-friendly experience, and your input is invaluable in helping us improve. I can see how the suggestion to zoom out may not fully address your concerns, and I appreciate your patience as we work to find a better solution.
Please know that your feedback will be taken into consideration as we continue to enhance our app. If you have any further suggestions or need assistance, don’t hesitate to reach out. We’re here to help!
Thank you for your understanding and support.
All the Best,
SEOAnt Support Team of Channelwill
This is not a rating for the app itself. I just wanted to comment on the customer service.. live chat. I was able to get answers to some of the questions that I had. And also some applicable advice.
Hi there,
Thank you for your valuable feedback! We’re thrilled to hear that our live chat support was helpful in addressing your questions and providing applicable advice. Your satisfaction is our priority, so please don’t hesitate to reach out again if you need further assistance. We’re here to help!
Warm regards,
SEOAnt Support Team of Channelwill
It looks like a good app had concerns over extra costs, and some other issues but explanations were not helpful so uninstalled
Good day!
We sincerely apologize for any inconvenience you experienced with our app and understand your concerns regarding extra costs and other issues. We appreciate your feedback and regret that our explanations did not meet your expectations.
If you have any further questions or if there’s anything we can assist you with, please don’t hesitate to reach out to our customer support team. We are here to help and will do our best to address your concerns.
Thank you for your understanding, and we appreciate your time.
Warm regards,
SEOAnt Support Team of Channelwill
so well
Hi,
Thank you for your positive feedback! We are really grateful to feel that we served you well.
If you have further questions or concerns, please feel free contact us any time!!
All the Best,
SEOAnt Support Team of Channelwill
support is great.
Hi,
Thank you for your positive feedback! We're thrilled to hear that our app has been helpful for your website and we hope to continue providing excellent customer support. If you need further support, please feel free to contact us. Thank you!
All the Best,
SEOAnt Support Team of Channelwill
tried 1 month, following the guide and can increase the scores of the webpage.
and the customer service response is fast.
Hi there,
Thank you so much for sharing your experience! We are thrilled to hear that you found our guides helpful in increasing your webpage scores and that our customer service met your expectations.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help you in any way we can.
Warm regards,
SEOAnt Support Team of Channelwill
This app is easy to use and has some great features. Will wait and see if it works as advertised. 3 star rating as connection to their site/app is sketchy. Many times I am working on the on page seo optimzer, and it just hangs, disconnects, and won't reload.
Hello,
Firstly, thanks for the praise of "has some great features". We will go on working hard.
Also, we feel sorry for the inconvenience we caused you. If you have any concerns, please contact us, we will try our best to help you.
Sincerely
Giraffly Team
Still getting to grips with it
Hello there,
Thank you for your feedback! We understand that getting used to a new app can take time, and we’re here to support you through the process.
If you have any questions or need assistance, please don’t hesitate to reach out to our customer support team. We’re committed to helping you make the most of our app.
Warm regards,
SEOAnt Support Team of Channelwill
Forced to uninstall and re-install and they conveniently doubled the price. :( Doesn't leave a good impression on me. I will pass.
Hi there, I'm so sorry to hear about the hassle here. We have reached out via email to try and address the problem in more detail. Let us know if we can be of any help.
SEO Ant helped me get my cell phone speed up a little. only to a 40 though when my desktop is at 80.I wish it was more!
Hello There,
Thank you for your feedback, we do apologozie if you feel that way on your side. Please note that It's not uncommon for mobile devices to have slower speeds compared to desktops, but every little bit of improvement on your website can make a difference, there is also a lot of factors why speed on mobile suddenly drops. It could be due to issues with your network connection, also, SEO itself does not directly affect mobile speed. However, if your website is not optimized for mobile devices, it could impact the loading speed on mobile devices. It's important to ensure that your website is mobile-friendly and optimized for speed on all devices to improve the user experience and potentially boost your search engine rankings.
Thank you!
All the Best,
Gill