Anmeldelser (1.749)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
14. september 2016

So far so good, really great how it points out what needs doing, so you still feel in control and have trust in the app. Feels like a really get service that will be invaluable tool for now and the future.

Vanitybites
Storbritannien
6 dage bruger appen
19. september 2016

Yes, this app has really helped my business grow!

Baxter And Smith
USA
6 dage bruger appen
15. juli 2015

Excellent service.. Josh is great! Thanks!

Warmblood Tack Store
USA
6 dage bruger appen
15. september 2016

This app is already helping me with my website. Thank you!

Finer Gifts
USA
6 dage bruger appen
24. november 2016

Really helpful, and top customer service. Definitely give it a go, even if just for the free trial.

Whitechapter
Storbritannien
6 dage bruger appen
6. september 2016

I'm on free trial and satisfied with the services.

Paperly Kiss
Sydkorea
6 dage bruger appen
14. september 2016

Great App, easy to use.
https://www.flowerchimp.com/

Flower Chimp
Malaysia
6 dage bruger appen
22. august 2019

I uninstalled your app after trying it for 5 minutes and you have been charging me $20USD for 7 months now. I would like a refund of the unauthorised charges right away please. Even your invoice says UNINSTALLED APP but you con't to charge me.

domaniandco
Australien
5 måneder bruger appen
venntov svarede 4. september 2019

Hi there,

I wanted to follow up with you publicly as you have stopped responding to our emails privately. You initially installed the app on February 28th, and emailed us on March 1st to make use of our free theme adjustment service. We did that on March 1st.

On August 22nd you both emailed us and left us a negative review stating that you had never used our app, which was responded to that same day by our support team. Becca, one of our customer success advocates, was able to secure you a refund from Shopify Billing on August 25th. We have tried contacting you again via email as well as by phone three times to convey this, and it shows that you read the email from our team on August 25th.

As you sent an email “demanding a refund” and you received said refund- is there anything else we can do to make you happy? We at venntov strive to make all of our customers happy, and want to ensure that we gave you a stellar customer experience.

Please email hello@venntov.com if there is anything else we can do to meet your needs.

Best regards,

Rhian Beutler

COO/Co-founder

21. september 2016

Great app, would recommend! www.lillicoco.com

Lillicoco
Storbritannien
6 dage bruger appen
4. maj 2017

Great app by great people! Love how they do free theme modifications for you!

Thought Products
USA
6 dage bruger appen