리뷰 (1,749)
상세 검색
-
평점별
All the complexity of creating a web site with a shopping cart is made possible by a non professional with this program. I'm glad I didn't pay someone else to do it.
Amazing service and great product. Makes SEO easy! Don't hesitate to get this app, well worth the money.
Very easy to use. Helped find some glaring SEO ommisions on our part. Good app.
Easy to use app with helpful tips to make a quick and thorough review of your site´s seo.
UPDATED
They promised me to full refund of my payments after uninstall the app. But 2 months passed already and replied them and never replied me back. Stay away they do not give any refund or keep their promise!
-----------------------------------------
I have been using this app for 2 and a half months and all of my previous SEO works gone. I tried to contact the Support team by writing them maybe 4 times but never got any response. They only give e-mail support to which they never reply. I will open a chargeback with my credit card to this application because they are unresponsive and never give support to buyers as I can see for myself. Now I started to replace my previous works back one by one. I have lost my traffic and decreased my visitors due to this application. It does not worth it and My strong recommendation never to pay anything for this application. There are tons of alternatives even they are free. I hope now someone can see my message and contact me. But it is too late because your customer care is zero.
Hi there,
I hope this finds you well.
I have to admit we are quite perplexed by this review- as the only emails we got from you that went unanswered were after our (clearly stated) business hours last night. When you emailed us last night (twice) you got our auto-responder saying we would be back in the office at 8 am PDT. We promptly responded to your email upon our return to the office, but by that time- you had already written this review.
We also communicated with you in November, but all of your emails were answered, and questions were resolved. If there are emails that we are not getting it is imperative that we know.
We at venntov pride ourselves on excellent customer service, and we do have clearly stated business hours, as it is also important that our team gets to rest- which empowers them to always give great service 100% of the time.
Our Direct of Product, Rob, has already reached out with an in-depth email explaining to you why our app does not cause performance delays.
Further, I want to make it clear that it is impossible for SEO Manager to impact your site performance in relation to speed.
When I quickly glanced at your store on desktop and mobile I noticed no less than 4 interstitials (popups) on mobile, and 5 on desktop.
Google has made very clear statements in the past that interstitials negatively impact your site ranking. Furthermore, they have also made it clear that mobile performance is indexed before desktop performance.
Moreover, I was able to do a quick site audit via Lighthouse for your store- and your performance ranking of 13 is never attributed to SEO Manager. You have many performance challenges with your store, but I can assure you that SEO Manager does not contribute to this.
Further, your SEO score of 91 from Lighthouse specifically mentions tap targets as being one of your main challenges. Tap targets relate to interstitials and also impact accessibility. This will negatively impact your ranking and should be rectified as soon as possible.
This is all a very long way of saying, I am sorry that you feel that you had a negative experience, and we hope that you respond to us so we can make this right.
I do want to acknowledge, however, that your emails did not go unanswered, and our app did not negatively impact your site ranking.
Please email back our team ASAP.
All the best,
Rhian Beutler
COO/Co-founder
For far with the minor changes I made im seeing a slight boost in traffic. I still have to fix all the meta tags and keywords for every item but the quick "one click" changes I made definitely brought a little traffic to the page.
I will give 5 stars once i completely all the recommended changes and I see a significant traffic boost.
Their daily emails are very helpful. Sending a request to them took a day and a half to hear back. So far I am happy but not fully satisfied yet!
Great work guys
Patrick
www.toypocalypse.net
Great tool for managing the SEO of your Shopify store! Definitely recommend.
Average ranking on google has got worse since installing this app. I have sent 3 questions to support and NONE have been answered. NO SUPPORT.
Update. Finally got some response after leaving this review but it really didn't answer the questions I had. I responded to the email to get further answers and clarification and at this time it has NOT been responded to so I renew my 1 star review. NO CUSTOMER SERVICE
Hey there!
Here at venntov we strive to give excellent support, unfortunately sometimes our emails get caught in spam filters. Our Director of Product has reached out to you directly (CCing your contact email from the store). If you still do not receive this email, please email us at support@venntov.com. We want to make this right for you, and apologize for any frustration this has caused.
Best wishes.
Just uploaded it and the support was extremely fast. Still on trail, stay tuned! Hopefully it will help me with all my SEO issues.
Walks you through step by step and is easy to use. When working on the site, i received a messages saying someone would fix my layout withing 24 hours. It was finished in less than 1!!! 5 stars all the way.