SEO Manager | venntov

have been emailing for few day, but no help and this app will make problems with your google merchant account and meta title and meta disc. is gone completely, STAY AWAY

Cancelled after a week as unable to work out what i was getting for $20 a month apart from a daily email of seo advice that is available for free on internet. Thought might be beneficial as says works with Kit but after one week zero interaction between kit and seo manager. Disappointed with app as seems total waste of money and get far better returns re profits (as that is why we have websites) for less cost from google adwords. than this seo app appears to provide.

You can basically do the same in Shopify and Google Console...

I used this app to help me to diagnose the issues I was having with SEO. They claim to supposedly attend to do the fixes within 24hrs, but after 2 days nothing so I sent an email. No response, so I sent yet another email and finally gave up after 12days and deleted it. What's the point of paying $20 with no customer service?

READ BEFORE INSTALLING

I downloaded this app thinking it would assist with my SEO. To be honest if you are looking for something that just tells you the obvious then download it and waste your money but the reality is you could simply do what this does yourself at no cost. The big feature I thought I was getting was recommended key search terms but it turns out all it does is ask you to input the terms you want to use and then gives you a green light once you have typed this term into your description and title (pretty obvious to work this out yourself... its either in there or not.)

Once I uninstalled as I could not see the value of $20USD a month I ran into the big issues. I subscribed to another SEO manager tool that does recomend terms and give ongoing assistance to improve rankings, this cost me $35AUD for 12 months (about $25USD). It was analysing my meta information and telling me I needed to update it due to it causing a lack of ranking in google. When i reviewed what it was telling me and cross refferenced this to what was in my shopify SEO sections I realised it was still trying to draw information from the SEO MANAGER App which was no longer existent or editable. After doing further research I worked out you actually have to also unistall the code that gets automatically put into your theme. This is never mentioned at any point on downloading or uninstalling which is incredibly annoying and inconvenient as I have gone about 3 weeks with incorrect meta data. Information given by the SEO MANAGER was simply, resore your code back to a version prior to installing. This is a great idea if you havent modified your code since installing the app which I have done. I have now had to get Shopify support involved who are trying to rectify the situation. Hopefully this will be fixed shortly.

Again, this is a perfect app if you want to pay good money for no return.

UPDATE RESPONSE TO RHIAN BEUTLER, CEO

Thank you for your response but I think it is important to clarify some of the false information you have presented. Due to the unprofessional nature of providing this false information, if it were possible to give you less than 1 star you would be receiving a sub-zero rating.

As stated in my previous comment, it is easy to install and then remove the app from the Shopify store. What your site does not mention is that you change the code of the store to pull SEO information from your app instead of the Shopify SEO settings. You do not at any point mention this needs to be manually changed back to the original code to ensure SEO is able to work correctly.

You say you have reached out to me multiple times across phone and email. You also say you have emailed me three times which have all been opened and un-responded to. Both these statements are false. You have not tried calling me by phone at all and you emailed me once only on the 28/09/19. I responded to this email letting you know that Shopify admin had already got involved and fixed the issue for me. They got their coding team involved to fix the errors you had created. I can see this email was opened by your team but was never responded to.

I hope anyone looking at installing this app reads these comments and seeks alternative options prior to proceeding.

1.tried to test it and now my website is just blank.

The App completely ruined the look of our website and resulted in $$$$ lost.

Extremely poor, lack of knowledge and this!

Cancel my acct after before Free trail ends.

After I added the program, it could not be opened normally, but the official did not tell me how to stop the program to charge me. The introductory office wrote the cancellation of customer data 48 hours after uninstallation. Is there a reason for not deducting the fee? I haven't got a reply yet. Tomorrow, if I don't reply with an email, I can only uninstall it first. I don't know if I will charge me.

Use less application don't use this application. Keyword will not show on the backend of your page. time waste application.