Omtaler (388)

Samlet vurdering
4.7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
26. april 2025

I’ve been reading these great reviews and hoped to have an improvement. Unfortunately not all features are working and the set up seems not complete.
I have been trying to contact multiple times but since weeks I haven’t heard anything. It’s upsetting because the app was so promising.
I use the paid plan for 30$

Baumashop24
Tyskland
25 dager bruker appen
venntov svarte 13. mai 2025

Hi there,
We are really sorry for the frustration. That is not the experience we want for anyone using SEO Manager.

Since the beginning of April, we have replied to every message you have sent with detailed support steps. Unfortunately, it seems our responses are not reaching you.

Instead, we are receiving an automated confirmation email from your side after every reply, which makes it difficult to know if our messages are getting through.

We absolutely want to help. To make sure you get our replies:
- Please check your spam or junk folders.
- You can also reach us directly at support@seomanager.com with "URGENT: SEO Manager Support" in the subject line.

Thank you again for your patience. We want to make sure you get the full value out of SEO Manager.
- Josh Highland, CEO

6. mars 2024

It used to be a good product with good support. Support has not answered after multiple emails for the same issue in the last month. I have tried multiple times to contact by 3 methods: 1. Sending a message in the app. 2. Send a message from the Shopify App page. 3. By emailing. I assume that either they are no longer supporting the product. I am going to start to compare other products with high ratings.

Rhinestone Jewelry Corporation
USA
Nesten 4 år bruker appen
6. februar 2024

We have installed the app and upgraded and now have j-son issues. We have tried to contact the help desk for a week with only auto responses saying "we will get back to you". Very disappointing.

The Good Plant Co
Australia
Rundt 1 år bruker appen
Redigert 27. juni 2019

FULL OF BUGS!! I have updated the Title and description several times. The Information does not save! FRUSTRATING! Waste of time!! SITE MAP Submission gives error!!

The Bengal Cats
USA
Rundt 2 timer bruker appen
Redigert 30. desember 2021

I have this app currently installed and I don't see any big change in my Search engine optimization or any traffic to my website. This app seems to be utter waste of my money. I have tried to contact the customer support multiple times but the support hasn't helped me in anyways boosting my site's SEO. I am not very happy with this app.

AainaasTreasureBox
USA
7 måneder bruker appen
Redigert 24. oktober 2021

Be very careful setting this App up. If you do go and uninstall it, the app will remove all seo meta data from your website. You will need to contact support to fix it, it's almost like it deliberately compromises the SEO on the website once removed. This is pretty serious and not good for your store at all. Instead of seeing the title/description for example you will get this "snippets/SEOManager.liquid" was not rendered, the associated app was uninstalled" So even after uninstalling it all, this breaks the site. You have been warned, I would not recommend this app in regards to anything SEO related. Here is how I fixed it in case anyone wants the help without dealing with support. Find the line of code in your theme.liquid file that says - {% include 'SEOManager' %} Replace that with this code to get the default ones back. {% capture seo_title %} {{ page_title }} {% if current_tags %} {%- assign meta_tags = current_tags | join: ', ' %} – {{ 'general.meta.tags' | t: tags: meta_tags -}} {% endif %} {% if current_page != 1 %} – {{ 'general.meta.page' | t: page: current_page }} {% endif %} {% endcapture %} {{ seo_title }} {% if page_description %} {% endif %}

MoringaProducts
Australia
7 måneder bruker appen
9. april 2021

After I used it, the title of the product page was changed into Facebook. My Bing advertising account was blocked. I can't find their customer service after deleting this app. Now I don't know how to set it back

Green Chow Shop
Kina
6 dager bruker appen
venntov svarte 14. april 2021

Hi there,

I'm sorry that you have had a negative experience with our app. We have tried to reach out to you to chat about your experience, but it looks like you aren't getting our emails.

I would like to clarify that our app can't impact either the title of the product page on Facebook or create an impact in regards to your Bing advertising account.

Our customer service information is readily available on our website, our app listing, and as I mentioned earlier, we have emailed you two times to try to make this right. ( We always reach out before responding publicly so we can solve this in the back end, but as mentioned, I am concerned that you are not receiving our emails).

Please email us at support@seomanager.com so we can help you.

Best regards,

Rhian Beutler
President+ Co-founder
venntov

12. november 2020

I used the app to help me but, I'm not having much luck with it. It is not performing well. If you could fix this problem It would help.

Burrfur
USA
Nesten 2 år bruker appen
venntov svarte 16. november 2020

Hi there,

I hope this finds you well.

We have been emailing you behind the scenes to try help you, but I am not sure you are receiving the emails because we know that you want the app to work, and you still have it installed!

We would love to know what is not working, and what is not performing well.

Please let us know what problems you are having by emailing us back at support@seomanager.com

Here at venntov ( the team behind SEO Manager) we strive to give great support all of the time. Please email us and let us know how we can help you.

All the best,

Rhian Beutler
COO+ Co-founder
venntov

9. juni 2016

have been emailing for few day, but no help and this app will make problems with your google merchant account and meta title and meta disc. is gone completely, STAY AWAY

Completepc4you
Storbritannia
6 dager bruker appen
Redigert 4. juli 2019

Average ranking on google has got worse since installing this app. I have sent 3 questions to support and NONE have been answered. NO SUPPORT.

Update. Finally got some response after leaving this review but it really didn't answer the questions I had. I responded to the email to get further answers and clarification and at this time it has NOT been responded to so I renew my 1 star review. NO CUSTOMER SERVICE

Cupid Falls Farm
USA
2 måneder bruker appen
venntov svarte 26. juni 2019

Hey there!

Here at venntov we strive to give excellent support, unfortunately sometimes our emails get caught in spam filters. Our Director of Product has reached out to you directly (CCing your contact email from the store). If you still do not receive this email, please email us at support@venntov.com. We want to make this right for you, and apologize for any frustration this has caused.

Best wishes.