SEON Fraud Prevention , 57 reseñas

We run a store where we have online orders and subscriptions managed by Recharge as well as offline orders and subscriptions that are imported into Shopify via a custom Recharge API integration. As a result, we have to utilize a non-shopify payment processor (Authorize.net). That put us at a much higher risk of fraud and we were seeing waves of fraud until we installed the SEON app. After a short learning curve, we were able to block every fraudulent order attempt using SEON, which removed a large headache for us. To make things better, you can change weighting or turn off well over a hundred different indicators to fit your specific needs if you have more complex business needs like we have. They are also really good guys and are available to help tweak your settings to make sure your filters are dialed in. Highly recommend.

We needed an app to help identify potentially fraudulent orders but we wanted something that was easy to setup, simple for our staff to use on a day to day basis, and in our budget. SEON has met every expectation! The setup and onboarding process was quick and easy. Once setup was complete, every new web order was screened without issue. Our staff really likes how seamless the integration is with Shopify and our management team loves how much time it saves. Now we only need to review orders that have been flagged. Since starting to use SEON, we have been able to significantly reduce the number of fraudulent orders we have received (from 2-5 per week to 1-2 every other month).

I had 2 chargebacks due to fraudulent orders (scammers stole people’s credit cards and purchased from my store), so I knew I had to get a fraud detection app. After some testing with other ones, including some that were more expensive than SEON, I finally got SEON and it was the best one. After setting up, everything is automated and I haven’t thought twice about any orders. It’s so easy and it saves so much time.

I installed the app on my custom-made clothing and dinnerware Shopify store. The app was easy to set up and integrated into my store theme. And I was able to get hold of customer support quickly. I decided to keep this app for its excellent customer support.

I needed help and was contacted by Walter. He really went above and beyond, sending me a video clip of him showing me exactly how to fix my problem! I really appreciate the help! Great app as well. It has helped flag fraudulent orders.

Extremely good app for anyone needing in depth analysis of incoming orders and their risk factors. Walter took the time out to explain everything in great detail both over email and a video chat. If you need order information beyond that which Shopify provide natively, this seems to be the most comprehensive available.

I tested several similar apps and this app works best for me, they have a monthly plan, and the price is more friendly for high-value orders, besides their Merchant Managers are really great. I am working on learning more.

Seon has helped our Shopify store time and time again in terms of recognizing and dealing with the many fraudulent charges impacting our storefront. They provided insightful information when Shopify support was not helpful. Thanks, Seon!

A must-have app for any business: big or small. It's the best anti-fraud app that I've tried. It's also perfect for small businesses, like mine, as their prices are very reasonable. Customer support is also excellent! Thank you SEON and to Andras! You're the best!

We love SEON. This app allows us further insight into who is ordering from our store. It lays out all of this information in a easily digestible format that is customizable for your needs. Overall, 10 out of 10.