Avis (59)

Note globale
3,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
14 février 2022

I highly recomend this app. It has already saved me money by detecting fraudulent orders. The support is amazing here. I had some questions and Walter was able to connect me to a Zoom call and explain me everything and show me how things work. Do not hesitate to install!

Lpkyfurniture
États-Unis
5 jours d’utilisation de l’application
SEON Technologies Ltd. a répondu 14 février 2022

Thank you for the review, we love to hear your feedback! 😍

We are always happy to help and assist businesses in protecting their shop. We'll fight fraud together 👊

5 octobre 2022

Extremely good app for anyone needing in depth analysis of incoming orders and their risk factors. Walter took the time out to explain everything in great detail both over email and a video chat. If you need order information beyond that which Shopify provide natively, this seems to be the most comprehensive available.

Great Lakes Coin
États-Unis
5 jours d’utilisation de l’application
SEON Technologies Ltd. a répondu 5 octobre 2022

Thank you for the review, we appreciate your kind feedback. 😍

Our team is always eager to help so we'll fight fraud together. 👊

1 juin 2022

I have not used the app much yet! Just downloaded it, but so far the customer service has been excellent

MILAMORE USA
États-Unis
2 mois d’utilisation de l’application
SEON Technologies Ltd. a répondu 2 juin 2022

Thank you for the feedback, we appreciate it! 😍

We believe a robust product should also come with excellent customer service. I'm sure you'll love it once start exploring all the features we provide to keep your store protected.

Let's fight fraud together! 👊

18 janvier 2023

Cool app, and relatively easy to use considering the complexity of this stuff. It takes a bit of the guesswork out of spotting fraudulent orders, a v useful tool. Walter at customer service was super friendly, very knowledgeable, and knows his stuff. Highly recommended as an add-on to the other checks AAAA+++++

FeelGoodStore UK
Royaume-Uni
2 jours d’utilisation de l’application
SEON Technologies Ltd. a répondu 19 janvier 2023

Thank you for the review, it's well appreciated! 😍

We are always glad to help, let's fight fraud together! 👊

21 mars 2022

This app is a game-changer to prevent online fraud. I had many charged-back due to credit card fraud but the SEON app helps to prevent fraud with immediate results. In fact, the customer's service is very good. They are always online to help. I highly recommend the App.

MOSKBITE
Royaume-Uni
Environ 22 heures d’utilisation de l’application
SEON Technologies Ltd. a répondu 21 mars 2022

Thank you for the review! We appreciate your kind words and are happy to help your store in preventing future fraudulent orders and chargebacks.

We'll fight fraud together! 👊

20 septembre 2022

We found it extremely easy to install and is really affordable for our sized business. Look forward to using it.

Bodyfuel Off Licence
Royaume-Uni
Environ 7 heures d’utilisation de l’application
SEON Technologies Ltd. a répondu 20 septembre 2022

Thank you for the feedback, we appreciate it! 😍

A plug & play, seamless experience for both merchants and customers was our top priority.

Let's fight fraud together! 👊

21 mars 2022

I just added this app today, have no comment on the fraud prevention yet.
But the customer service experience is really great till now. Thank you, Walter

All Best Beauty
Australie
Environ une heure d’utilisation de l’application
SEON Technologies Ltd. a répondu 21 mars 2022

We are glad to see your feedback. Our goal is to provide the best customer service and it's lovely to see your appreciation. 😍

Let's fight fraud together! 👊

All the best,
Walter

10 mars 2022

Love the added protection against chargebacks with this app and you can't beat the support! I definitely recommend adding it to any online shop.

Lindsey Foard
États-Unis
Environ une heure d’utilisation de l’application
SEON Technologies Ltd. a répondu 10 mars 2022

Thank you for the feedback, we appreciate it! 😍

We're glad to protect you against chargebacks and more than happy to help at any time. We'll fight fraud together! 👊

28 juillet 2022

The Support was wonderful, very patient with me and my questions. Also helped me with an existing suspicious order and how best to handle it. While I hope I won't need their help, I know they will be very helpful if I do. So nice dealing with a real person and not a bot chat.

Mila's Cove
Australie
43 minutes d’utilisation de l’application
SEON Technologies Ltd. a répondu 29 juillet 2022

Thank you for the review, it's highly appreciated! 😍

We are happy to help and yes, you'll always speak to a human when you contact us.

We are glad you choose SEON for added protection and we'll fight fraud together. 👊