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This is probably the most in-depth fraud protection on Shopify. There is a bit of setup and learning but has been effective in flagging repeat fraudulent customers and past scammers trying to make new accounts.
Thank you, we appreciate your honest feedback! 👍
The high flexibility and customization we offer require a small learning curve when you take advantage of these extra options, but we're always here and happy to help with all that.
Let's fight fraud together! 👊
Very helpful the support today verifying few topics related to the app. After being clear we have moved forward with the free plan service for now. As new here, we believe all will be great and peaceful for our Business having SEON. Fraud Fighters. Thank you,
Martin
BS1
Hey Martin, thank you for the awesome review, we highly appreciate your feedback! We're always happy to assist and provide the best support possible.
Our goal is to help merchants fight fraud and we believe great support is a must for the best experience.
We're happy to help on this journey and protect you! 👊
Every store needs Seon, it's very useful to differentiate real and fraud orders before you get a chargeback.
Thank you for the review! 😍
We are glad to see that all the additional data we provide regarding the order, customer, and transaction helps you fulfill only genuine orders.
Our goal is to help you fulfill as many orders as possible, maximizing revenue, but only genuine ones so losses are prevented.
Let's fight fraud together! 👊
SEON. Fraud Prevention has helped us screen orders for fraud more quickly and effectively than other apps that we've used. I highly recommend trying this app.
Thank you for the feedback, we appreciate it!
Let's fight fraud together! 👊
Great support. Walking through the app with a member of the support team helped us understand the meaning of the fraud level associated with each order. The app is customizable in that you can set your own comfort level to flag fraud. You can also choose to have SEON automatically decline orders that are flagged as fraudulent. We chose not to do this since we prefer to review the orders ourselves. This is not fraud insurance. It helps you identify fraudulent orders on top of what Shopify's platform offers.
Thank you for the great feedback, it's highly appreciated! We are happy to help and support you anytime, making sure your business stays protected.
Just the best app support on all Shopify Market. Walter was with me for any support I required and also consult me due to security system
Thanks for the great feedback! You're right, we aim to provide the best support experience. I'm always happy to help. 👊
Cheers,
Walter
Good system and great support. The system has not been running for a month and while we are still learning it, it has been a successful implementation. Would recommend.
Thank you for the review! 😍
Let us know if we can help in the learning phase. We will make sure you become a power user.
We'll fight fraud together! 👊
We run a store where we have online orders and subscriptions managed by Recharge as well as offline orders and subscriptions that are imported into Shopify via a custom Recharge API integration. As a result, we have to utilize a non-shopify payment processor (Authorize.net). That put us at a much higher risk of fraud and we were seeing waves of fraud until we installed the SEON app. After a short learning curve, we were able to block every fraudulent order attempt using SEON, which removed a large headache for us. To make things better, you can change weighting or turn off well over a hundred different indicators to fit your specific needs if you have more complex business needs like we have. They are also really good guys and are available to help tweak your settings to make sure your filters are dialed in. Highly recommend.
Thank you for the detailed feedback. So great to see you highlighting the robust flexibility SEON has, it's been a big priority of ours. 😍
Whenever you need help, our awesome team will be here and happy to help. We'll fight fraud together! 👊
Amazing service!! Had some questions and was helped almost immediately! I’ve had some chargebacks recently, and needed a solution for better analyzing orders. I’m sold with SEON! Thanks team!!
Thank you for the feedback, it's greatly appreciated. 😍
Let's fight fraud together! 👊
I installed Seon to protect my business from fraudulent transactions. Walter was very helpful, not once but twice. Both times I had questions he not only answered them, and fixed them for me he also showed me where to look. It is reassuring to know that someone is there to help if one is unsure.
Thank you for the feedback, it's highly appreciated! 😍
We know fraud prevention could be scary for someone outside of this industry (it shouldn't be), but we believe everyone should stay protected.
Our product is designed with this in mind, to offer a robust system with a seamless experience for merchants. An awesome team is also here to help and offer customization recommendations.
Let's fight fraud together! 👊