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I recently installed the APP, so can not comment on the effectiveness, aside from noting that so far it appears to be working well. However, when I required assistance to integrate it with Shopify Flow the support was prompt and provided clear direction on how I could achieve what I wanted to do.
Thank you for the feedback, it's highly appreciated! 😍
Our team is always here and happy to help, do not hesitate to reach out whenever you need assistance. Let's fight fraud together! 👊
App was easy to setup and they have great vidoes along with friendly customer support. Haven't had any orders yet, but happy to have the piece of mind!
Thank you for the review, we appreciate your feedback! 😍
We are glad you chose SEON and we'll happily assist you during the whole journey. Let us know if you need help with any customizations and our team will be there to make SEON the best fit for your business needs.
Let's fight fraud together! 👊
Really good I had a problem with an order, I installed the app after the order was placed so the app could not detect it. Customer support helped me identify that the order was fraud. Thank you
Thank you for the great feedback, it's highly appreciated!
We're checking the orders in real-time as they come in. For this, SEON has to be installed to be able to run the fraud check.
However, we are always looking for ways to help the merchants stay protected, so we're happy to provide insights for past orders as well.
We'll fight fraud together! 👊
I needed help and was contacted by Walter. He really went above and beyond, sending me a video clip of him showing me exactly how to fix my problem! I really appreciate the help! Great app as well. It has helped flag fraudulent orders.
Thank you for the feedback, it's greatly appreciated! 😍
We are always happy to help, so do not hesitate to contact us whenever you need assistance.
Let's fight fraud together! 👊
Seon has helped our Shopify store time and time again in terms of recognizing and dealing with the many fraudulent charges impacting our storefront. They provided insightful information when Shopify support was not helpful. Thanks, Seon!
Thank you for the review, we appreciate it. 😍
Our goal is always to give the best recommendations and help wherever we can. It is so rewarding seeing this well appreciated. Thank you!
Let's fight fraud together! 👊
Cette application est très complète pour prévenir les risques de fraude et correspond parfaitement à nos besoins. Le support technique est réactif et efficace, je recommande !
Merci pour l'avis, c'est très apprécié! 😍
Nous vous aiderons à lutter contre la fraude! 👊
Every store needs Seon, it's very useful to differentiate real and fraud orders before you get a chargeback.
Thank you for the review! 😍
We are glad to see that all the additional data we provide regarding the order, customer, and transaction helps you fulfill only genuine orders.
Our goal is to help you fulfill as many orders as possible, maximizing revenue, but only genuine ones so losses are prevented.
Let's fight fraud together! 👊
10.10 service. Fantastic and amazing customer support. I recommend this app to anybody struggling with fraud orders, especially virtual items! :)
Thank you for the review! We love to see that our hard work is appreciated. 😍
We'll help you fight against fraud! 👊
Robust and accurate tool. It also comes with great customer service. I have used this for a while now.
We appreciate your feedback, thank you!
Just downloaded the app, but the agent who did our walkthrough was super helpful, and the app seems to have a lot of robust features. It was also priced at a much better than most of the other apps I looked into. We're hoping to figure out all the configurations to make it work best for our company, but we're looking forward to using it.
Thank you for sharing your feedback! 😍
You are absolutely right, SEON has a robust feature set and we are happy to help you during the whole SEON journey to make sure the configuration is the best fit for your business needs. Let us know if you need assistance and we'll be here to help.
Let's fight fraud together! 👊