评论 (59)

整体评分
3.9
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 5% 的评分是 1 星
2022年10月7日

We run a store where we have online orders and subscriptions managed by Recharge as well as offline orders and subscriptions that are imported into Shopify via a custom Recharge API integration. As a result, we have to utilize a non-shopify payment processor (Authorize.net). That put us at a much higher risk of fraud and we were seeing waves of fraud until we installed the SEON app. After a short learning curve, we were able to block every fraudulent order attempt using SEON, which removed a large headache for us. To make things better, you can change weighting or turn off well over a hundred different indicators to fit your specific needs if you have more complex business needs like we have. They are also really good guys and are available to help tweak your settings to make sure your filters are dialed in. Highly recommend.

AloeCure
美国
1年多 人在使用应用
SEON Technologies Ltd.已回复 2022年10月7日

Thank you for the detailed feedback. So great to see you highlighting the robust flexibility SEON has, it's been a big priority of ours. 😍

Whenever you need help, our awesome team will be here and happy to help. We'll fight fraud together! 👊

2022年11月10日

Amazing service!! Had some questions and was helped almost immediately! I’ve had some chargebacks recently, and needed a solution for better analyzing orders. I’m sold with SEON! Thanks team!!

Yo Props
美国
1年多 人在使用应用
SEON Technologies Ltd.已回复 2022年11月10日

Thank you for the feedback, it's greatly appreciated. 😍

Let's fight fraud together! 👊

2022年6月30日

I installed Seon to protect my business from fraudulent transactions. Walter was very helpful, not once but twice. Both times I had questions he not only answered them, and fixed them for me he also showed me where to look. It is reassuring to know that someone is there to help if one is unsure.

booksrusandmore
澳大利亚
1年多 人在使用应用
SEON Technologies Ltd.已回复 2022年6月30日

Thank you for the feedback, it's highly appreciated! 😍

We know fraud prevention could be scary for someone outside of this industry (it shouldn't be), but we believe everyone should stay protected.

Our product is designed with this in mind, to offer a robust system with a seamless experience for merchants. An awesome team is also here to help and offer customization recommendations.

Let's fight fraud together! 👊

2022年6月29日

Realmente no me he dado cuenta de lo "desprotegido" que estaba hasta que he tenido dos fraudes con tarjeta en la misma semana. Esta aplicación te brinda mucha información para poder evaluar si la compra se trata de una compra real o un fraude. SEON te añadirá en cada compra una etiqueta de riesgo y si aprueba o deniega la compra puediendo escoger que lo haga de forma automática o interactuar tu de forma manual. Las tarifas de precio son muy razonables y el servicio técnico es fabuloso. El primer día de uso hablé con un técnico (Walter) y me dió una serie de consejos muy útiles. Realmente no podría estar más contento y ahora me siento mucho más seguro a la hora de enviar productos puesto que tengo una información y un análisis muy valioso que me hacen estar mucho más tranquilo. Muy recomendable!!!!!

Corseteria Lita
西班牙
1年多 人在使用应用
SEON Technologies Ltd.已回复 2022年6月30日

¡Muchas gracias por la revisión detallada! Apreciamos mucho sus comentarios. 😍

¡Lucharemos contra el fraude juntos! 👊

Walter

2022年11月16日

Very detailed and configurable. Provides checks that I never thought possible. An indispensable tool.

Weinermusic
美国
1年多 人在使用应用
SEON Technologies Ltd.已回复 2022年11月16日

Thank you for the review, it's well appreciated. 😍

Flexibility is key, we want to make sure everyone can perfectly tailor the system to their own business needs. Please reach out to our team anytime you need assistance.

We'll fight fraud together! 👊

2022年10月10日

Love the app. If you understand the chargeback process, this app provide the tools needed to prevent and fight chargebacks. It has more insights on orders necessary to make an informed decision about the order fulfillment process

sheisthebeautyusa
美国
1年多 人在使用应用
SEON Technologies Ltd.已回复 2022年10月10日

Thank you for the review, we love your feedback. 😍

Our mission is to create a fraud-free world and we will do this together. 👊

2022年10月17日

We needed an app to help identify potentially fraudulent orders but we wanted something that was easy to setup, simple for our staff to use on a day to day basis, and in our budget. SEON has met every expectation! The setup and onboarding process was quick and easy. Once setup was complete, every new web order was screened without issue. Our staff really likes how seamless the integration is with Shopify and our management team loves how much time it saves. Now we only need to review orders that have been flagged. Since starting to use SEON, we have been able to significantly reduce the number of fraudulent orders we have received (from 2-5 per week to 1-2 every other month).

Stage Stop Candy
美国
1年多 人在使用应用
SEON Technologies Ltd.已回复 2022年10月17日

Thank you for the review, we appreciate it! 😍

It's great to see your detailed feedback on how SEON was able to help your business. We'll continue to do so. Any time you need assistance, just let us know.

Let's fight fraud together! 👊

2022年9月15日

Excellent support and app, Walter help me with some questions that i had about the plans and how the rules works and he clarify me all that without any problem

SQIN LUXIENA
墨西哥
大约1年 人在使用应用
SEON Technologies Ltd.已回复 2022年9月19日

Thank you for the review, it's highly appreciated! 😍 We are always happy to help.

Let's fight fraud together. 👊

2022年10月10日

I installed the app on my custom-made clothing and dinnerware Shopify store. The app was easy to set up and integrated into my store theme. And I was able to get hold of customer support quickly. I decided to keep this app for its excellent customer support.

TheFusionArtandFashion
美国
大约1年 人在使用应用
SEON Technologies Ltd.已回复 2022年10月10日

Thank you for the review, we appreciate your feedback! 😍

The seamless, easy integration is one of our top priorities. Our awesome support team is always happy to help and we're glad to see your appreciation.

We'll fight fraud together! 👊

2022年2月17日

SEON support team very good, online timely solutions to many of my problems.My store recevied Fraud order every week, also suffered a lot of losses,so I desperately needed a powerful App like Fraud fighters.

EasySMX
香港特别行政区
大约1年 人在使用应用
SEON Technologies Ltd.已回复 2022年2月17日

Thanks for the feedback, we highly appreciate it! We're happy to help you fight against fraud. 👊