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I highly recomend this app. It has already saved me money by detecting fraudulent orders. The support is amazing here. I had some questions and Walter was able to connect me to a Zoom call and explain me everything and show me how things work. Do not hesitate to install!
Thank you for the review, we love to hear your feedback! 😍
We are always happy to help and assist businesses in protecting their shop. We'll fight fraud together 👊
Extremely good app for anyone needing in depth analysis of incoming orders and their risk factors. Walter took the time out to explain everything in great detail both over email and a video chat. If you need order information beyond that which Shopify provide natively, this seems to be the most comprehensive available.
Thank you for the review, we appreciate your kind feedback. 😍
Our team is always eager to help so we'll fight fraud together. 👊
I have not used the app much yet! Just downloaded it, but so far the customer service has been excellent
Thank you for the feedback, we appreciate it! 😍
We believe a robust product should also come with excellent customer service. I'm sure you'll love it once start exploring all the features we provide to keep your store protected.
Let's fight fraud together! 👊
Cool app, and relatively easy to use considering the complexity of this stuff. It takes a bit of the guesswork out of spotting fraudulent orders, a v useful tool. Walter at customer service was super friendly, very knowledgeable, and knows his stuff. Highly recommended as an add-on to the other checks AAAA+++++
Thank you for the review, it's well appreciated! 😍
We are always glad to help, let's fight fraud together! 👊
This app is a game-changer to prevent online fraud. I had many charged-back due to credit card fraud but the SEON app helps to prevent fraud with immediate results. In fact, the customer's service is very good. They are always online to help. I highly recommend the App.
Thank you for the review! We appreciate your kind words and are happy to help your store in preventing future fraudulent orders and chargebacks.
We'll fight fraud together! 👊
We found it extremely easy to install and is really affordable for our sized business. Look forward to using it.
Thank you for the feedback, we appreciate it! 😍
A plug & play, seamless experience for both merchants and customers was our top priority.
Let's fight fraud together! 👊
I just added this app today, have no comment on the fraud prevention yet.
But the customer service experience is really great till now. Thank you, Walter
We are glad to see your feedback. Our goal is to provide the best customer service and it's lovely to see your appreciation. 😍
Let's fight fraud together! 👊
All the best,
Walter
Love the added protection against chargebacks with this app and you can't beat the support! I definitely recommend adding it to any online shop.
Thank you for the feedback, we appreciate it! 😍
We're glad to protect you against chargebacks and more than happy to help at any time. We'll fight fraud together! 👊
The Support was wonderful, very patient with me and my questions. Also helped me with an existing suspicious order and how best to handle it. While I hope I won't need their help, I know they will be very helpful if I do. So nice dealing with a real person and not a bot chat.
Thank you for the review, it's highly appreciated! 😍
We are happy to help and yes, you'll always speak to a human when you contact us.
We are glad you choose SEON for added protection and we'll fight fraud together. 👊