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I just added this app today, have no comment on the fraud prevention yet.
But the customer service experience is really great till now. Thank you, Walter
We are glad to see your feedback. Our goal is to provide the best customer service and it's lovely to see your appreciation. 😍
Let's fight fraud together! 👊
All the best,
Walter
Love the added protection against chargebacks with this app and you can't beat the support! I definitely recommend adding it to any online shop.
Thank you for the feedback, we appreciate it! 😍
We're glad to protect you against chargebacks and more than happy to help at any time. We'll fight fraud together! 👊
The Support was wonderful, very patient with me and my questions. Also helped me with an existing suspicious order and how best to handle it. While I hope I won't need their help, I know they will be very helpful if I do. So nice dealing with a real person and not a bot chat.
Thank you for the review, it's highly appreciated! 😍
We are happy to help and yes, you'll always speak to a human when you contact us.
We are glad you choose SEON for added protection and we'll fight fraud together. 👊