Reviews (40)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 22, 2022

SEON. Fraud Prevention has helped us screen orders for fraud more quickly and effectively than other apps that we've used. I highly recommend trying this app.

VIVO - desk solutions, screen mounting, and more
United States
About 2 months using the app
SEON Technologies Ltd. replied April 22, 2022

Thank you for the feedback, we appreciate it!

Let's fight fraud together! 👊

September 21, 2022

10.10 service. Fantastic and amazing customer support. I recommend this app to anybody struggling with fraud orders, especially virtual items! :)

ultrasmurfs
United Kingdom
About 1 month using the app
SEON Technologies Ltd. replied September 22, 2022

Thank you for the review! We love to see that our hard work is appreciated. 😍

We'll help you fight against fraud! 👊

October 10, 2022

I installed the app on my custom-made clothing and dinnerware Shopify store. The app was easy to set up and integrated into my store theme. And I was able to get hold of customer support quickly. I decided to keep this app for its excellent customer support.

TheFusionArtandFashion
United States
27 days using the app
SEON Technologies Ltd. replied October 10, 2022

Thank you for the review, we appreciate your feedback! 😍

The seamless, easy integration is one of our top priorities. Our awesome support team is always happy to help and we're glad to see your appreciation.

We'll fight fraud together! 👊

January 10, 2022

Great support. Walking through the app with a member of the support team helped us understand the meaning of the fraud level associated with each order. The app is customizable in that you can set your own comfort level to flag fraud. You can also choose to have SEON automatically decline orders that are flagged as fraudulent. We chose not to do this since we prefer to review the orders ourselves. This is not fraud insurance. It helps you identify fraudulent orders on top of what Shopify's platform offers.

Light As Air Boats
United States
25 days using the app
SEON Technologies Ltd. replied January 10, 2022

Thank you for the great feedback, it's highly appreciated! We are happy to help and support you anytime, making sure your business stays protected.

February 8, 2023

Great app, great support. We had difficulty with the settings and the support was extremely kind and helped us out extremely quickly. We definitely recommend this app. Thanks again!

Atron
Bulgaria
25 days using the app
SEON Technologies Ltd. replied February 14, 2023

Thank you for the review, it's greatly appreciated.

We are always happy to help and ensure that our partners are using the best setup for their own needs. 👊

November 3, 2021

We would be happy to recommend SEON to any Shopify retailers. Having carried out in-depth research over the course of the summer we partnered with SEON (initially without the Shopify app which wasn't yet live) and the service has been brilliant. I'd strongly urge any stores that take fraud seriously to use SEON.

Lily Arkwright
United Kingdom
22 days using the app
SEON Technologies Ltd. replied November 4, 2021

Thank you for your great feedback, it's highly appreciated!
We are committed to helping you fight fraud. 👊

April 25, 2022

SEON is giving us so much more piece of mind to avoid fraud issues... also, great customer service from the SEON team!

Monkey Fish Toys
United States
20 days using the app
SEON Technologies Ltd. replied April 26, 2022

Thank you for the review, we highly appreciate your feedback!

We'll be here and happy to help whenever you need assistance. We'll fight fraud together! 👊

November 18, 2022

Good system and great support. The system has not been running for a month and while we are still learning it, it has been a successful implementation. Would recommend.

Stewart Golf
United Kingdom
17 days using the app
SEON Technologies Ltd. replied November 18, 2022

Thank you for the review! 😍

Let us know if we can help in the learning phase. We will make sure you become a power user.

We'll fight fraud together! 👊

November 17, 2022

I tested several similar apps and this app works best for me, they have a monthly plan, and the price is more friendly for high-value orders, besides their Merchant Managers are really great. I am working on learning more.

Roborock US Official Site
United States
14 days using the app
SEON Technologies Ltd. replied November 18, 2022

Thank you for the review, it's greatly appreciated! 😍

Let us know anytime you need help and we'll be here to assist you.

Let's fight fraud together! 👊

December 1, 2022

A must-have app for any business: big or small. It's the best anti-fraud app that I've tried. It's also perfect for small businesses, like mine, as their prices are very reasonable. Customer support is also excellent! Thank you SEON and to Andras! You're the best!

Zahocho Knives Tokyo
Japan
10 days using the app
SEON Technologies Ltd. replied December 1, 2022

Thank you for the review, your feedback is well appreciated! 😍

Our goal is to help everyone. Fraud can be a problem for businesses of any size so we created different plans to suit them.

Let's fight fraud together! 👊