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I would ignore the other one-star reviews. We have used this app for just under a year now, and it has been great. Support has been effective in answering questions and clarifying features and use cases.
There is a ton of valuable information provided by the SEON tool to qualify orders, and this information would have otherwise been inaccessible. This tool gives us the confidence to move forward with orders, further verify customers, or outright cancel orders in an industry where fraud is common.
Thank you, SEON!
Doesn't work. Nothing will load. Tried a fresh reinstall and even uninstalled another Fraud app incase of conflict and still nothing.
Hello,
Thank you for your review, and we apologize for any inconvenience you experienced. Our team attempted to reach out to you, but it seems the email address we have on file is not working.
Please get in touch with our support team at support@seon.io. We’re eager to assist you. It might be a browser-related issue, but we can arrange a call to investigate further. Rest assured, we will resolve the matter.
We look forward to hearing from you.
Best regards,
The SEON Team 👊
This app was only OK.
it did provide a lot of useful information on the order, but forget about relying on it for useful automated fraud protection is not possible. you still have to babysit it.
It maybe saved us 1-2 chargebacks a month, but it was wrong just as often as it was right
now they raised the price to $600month??
doesnt make sense to pay $600 to save maybe 1or 2 $45 chargeback a month
Thank you for the review!
We offer an enterprise-grade tool with unlimited flexibility and customization to enable merchants to tailor the setup to best fit their needs and every unique risk pattern. In some cases, stores don't need the level of service and possibilities SEON offers. Automation is key, we help huge fraud teams cut back on their manual review time, by enabling them to create an unlimited number of custom rules for any pattern, behavior detection, and automation they prefer.
If you need help with the customization we advise you to reach out to our support team and they'll be happy to assist you.
SEON Team 👊
This app is excellent and user-friendly. The support team is fantastic and extremely helpful. Thank you for your assistance.
Thank you for the awesome review, it's greatly appreciated! 😍
We love to do our best to support you! 👊
We are happy with SEON Fraud Prevention for our site. It is 100% configurable and efficient. SEO team is very proffessional helpfull and fast. To recomend !
Thank you for the review, it's greatly appreciated. 😍
We'll fight fraud together! 👊
So far, SEON has been a great tool to help us make more informed decisions on potentially fraudulent orders. I would recommend this to any store that deals with fraud on a daily basis.
Thanks a lot for the review! 😍
It's great to see this. Our goal is always to provide as much information as possible based on the available data so genuine customers can easily be accepted and risky ones further investigated or stopped when needed.
We'll help you fight against fraud! 👊
Great app, great support. We had difficulty with the settings and the support was extremely kind and helped us out extremely quickly. We definitely recommend this app. Thanks again!
Thank you for the review, it's greatly appreciated.
We are always happy to help and ensure that our partners are using the best setup for their own needs. 👊
We love SEON. This app allows us further insight into who is ordering from our store. It lays out all of this information in a easily digestible format that is customizable for your needs. Overall, 10 out of 10.
Thank you for the review, we appreciate it! 😍
I needed help and was contacted by Walter. He really went above and beyond, sending me a video clip of him showing me exactly how to fix my problem! I really appreciate the help! Great app as well. It has helped flag fraudulent orders.
Thank you for the feedback, it's greatly appreciated! 😍
We are always happy to help, so do not hesitate to contact us whenever you need assistance.
Let's fight fraud together! 👊
A must-have app for any business: big or small. It's the best anti-fraud app that I've tried. It's also perfect for small businesses, like mine, as their prices are very reasonable. Customer support is also excellent! Thank you SEON and to Andras! You're the best!
Thank you for the review, your feedback is well appreciated! 😍
Our goal is to help everyone. Fraud can be a problem for businesses of any size so we created different plans to suit them.
Let's fight fraud together! 👊