SEON Fraud Prevention

Fraud & Chargeback Prevention. Filter, Cancel High-Risk Orders

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Reduce Fraud & Chargebacks

Prevent fraud, chargebacks and inventory losses by shipping to genuine customers only. We run real-time checks to flag, cancel risky orders.

Social & Digital Profile Scan

Automated order checks with 50+ social network scans. 360 customer profiles. Identified genuine, filtered and blocked suspicious orders.

High Flexibility & Low Costs

Robust system with endless customization. Custom rules, black- and whitelists. Increased efficiency for only micro fees to improve revenue.

App details

SEON Fraud Prevention

SEON Fraud Prevention

At SEON, we help online businesses to prevent losses from fraudulent orders.

Every store owner has faced or will face fraud at some point. You can prevent payment fraud and chargebacks by using our automated, real-time data checks on customers. By eliminating investigation and chargeback fees, lost payments and goods, you will reduce losses and increase profit.

How does it work?

We check 50+ social media signals in real-time, together with email, phone number, IP lookup and device fingerprinting to accurately identify real users in today's world. A fraudster cannot match this scale, depth and breadth of social and digital footprint.

Combined with the intelligent way we assign risk scores, we give you extra insight into making sure each order is legitimate before you fulfill them.

SEON adds another security layer to your shop, radically improves risk assessment accuracy and reduces false declines.

Key features:

  • Plug & Play

Be up and running in minutes. Have access to an intelligent, robust fraud prevention solution; customizable to fit your business needs best.

  • 50+ Social Network Checks

Fraudsters won’t have a genuine digital presence. SEON scans 50+ social & digital networks in real-time revealing the social footprint of your customer.

  • Micro Fees (vs Chargeback Protection)

Other fraud platforms have the incentive to decline even the slightly risky orders to overprotect themselves. This means fewer chargebacks to cover for them, but also less sales and profits for your company.

  • Full Flexibility

SEON automatically handles the orders. Enabling you to make quick and well-informed assessments by providing detailed information. Declined orders are automatically refunded and restocked.

  • AI & Machine Learning

A robust scoring engine identifies unnoticeable fraud patterns, learns and recommends new rules, helping you to fight and prevent fraud effectively. You can customize existing rules, and new rules tailored around your business will also be suggested. You will have the control to create a safelist or blocklist based on customer behavior.

  • Transparency & Predictability

We are fully upfront and transparent from pricing through to risk-scoring decisions and rules applied by our algorithm. No extra costs, no implementation fees, no other hidden fees.

Why SEON?

Our mission is to create a fraud-free world.

To achieve this we make a robust, enterprise-grade fraud prevention solution available for online businesses of every size. No technical or fraud risk detection knowledge is required.

We are the modern fraud prevention solution trusted by over 5k partners, including innovative companies like Afterpay, Patreon, Revolut, and backed by leaders in the finance space.

SEON fights fraud so you can focus on business growth.

Launch date

SEON Fraud Prevention

SEON Fraud Prevention

At SEON, we help online businesses to prevent losses from fraudulent orders.

Every store owner has faced or will face fraud at some point. You can prevent payment fraud and chargebacks by using our automated, real-time data checks on customers. By eliminating investigation and chargeback fees, lost payments and goods, you will reduce losses and increase profit.

How does it work?

We check 50+ social media signals in real-time, together with email, phone number, IP lookup and device fingerprinting to accurately identify real users in today's world. A fraudster cannot match this scale, depth and breadth of social and digital footprint.

Combined with the intelligent way we assign risk scores, we give you extra insight into making sure each order is legitimate before you fulfill them.

SEON adds another security layer to your shop, radically improves risk assessment accuracy and reduces false declines.

Key features:

  • Plug & Play

Be up and running in minutes. Have access to an intelligent, robust fraud prevention solution; customizable to fit your business needs best.

  • 50+ Social Network Checks

Fraudsters won’t have a genuine digital presence. SEON scans 50+ social & digital networks in real-time revealing the social footprint of your customer.

  • Micro Fees (vs Chargeback Protection)

Other fraud platforms have the incentive to decline even the slightly risky orders to overprotect themselves. This means fewer chargebacks to cover for them, but also less sales and profits for your company.

  • Full Flexibility

SEON automatically handles the orders. Enabling you to make quick and well-informed assessments by providing detailed information. Declined orders are automatically refunded and restocked.

  • AI & Machine Learning

A robust scoring engine identifies unnoticeable fraud patterns, learns and recommends new rules, helping you to fight and prevent fraud effectively. You can customize existing rules, and new rules tailored around your business will also be suggested. You will have the control to create a safelist or blocklist based on customer behavior.

  • Transparency & Predictability

We are fully upfront and transparent from pricing through to risk-scoring decisions and rules applied by our algorithm. No extra costs, no implementation fees, no other hidden fees.

Why SEON?

Our mission is to create a fraud-free world.

To achieve this we make a robust, enterprise-grade fraud prevention solution available for online businesses of every size. No technical or fraud risk detection knowledge is required.

We are the modern fraud prevention solution trusted by over 5k partners, including innovative companies like Afterpay, Patreon, Revolut, and backed by leaders in the finance space.

SEON fights fraud so you can focus on business growth.

Launch date

Pricing

Free

Free to install

$0.13 per order check, charged only when you exceed your plan allowance.

  • 50 free order checks/month
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees
  • 360 fraud prevention
  • Awesome support

Starter

$99/month

$0.10 per order check, charged only when you exceed your plan allowance.

  • 1,000 order checks/month
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees
  • 360 fraud prevention
  • Awesome support

Pro

$299/month

$0.07 per order check, charged only when you exceed your plan allowance.

  • 4,000 order checks/month
  • Shopify Plus support
  • Guided onboarding
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees

Enterprise

$999/month

  • Contact us to learn more
  • Shopify Plus
  • Dedicated fraud prevention specialist
  • Custom plan and pricing to suit each individual business needs

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • ultrasmurfs

    Location United Kingdom
    Time spent using app About 1 month

    10.10 service. Fantastic and amazing customer support. I recommend this app to anybody struggling with fraud orders, especially virtual items! :)

    Developer reply
    September 22, 2022

    Thank you for the review! We love to see that our hard work is appreciated. 😍

    We'll help you fight against fraud! 👊

  • Bodyfuel Off Licence

    Location United Kingdom
    Time spent using app About 7 hours

    We found it extremely easy to install and is really affordable for our sized business. Look forward to using it.

    Developer reply
    September 20, 2022

    Thank you for the feedback, we appreciate it! 😍

    A plug & play, seamless experience for both merchants and customers was our top priority.

    Let's fight fraud together! 👊

  • SQIN LUXIENA

    Location Mexico
    Time spent using app 28 days

    Excellent support and app, Walter help me with some questions that i had about the plans and how the rules works and he clarify me all that without any problem

    Developer reply
    September 19, 2022

    Thank you for the review, it's highly appreciated! 😍 We are always happy to help.

    Let's fight fraud together. 👊

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