SEON. Fraud Prevention

Fraud & Chargeback Prevention. Filter, Cancel High-Risk Orders

Free plan available. Additional charges may apply.

Key values section

Reduce Fraud & Chargebacks

Prevent fraud, chargebacks and inventory losses by shipping to genuine customers only. We run real-time checks to flag, cancel risky orders.

Social & Digital Profile Scan

Automated order checks with 35+ social network scans. 360 customer profiles. Identified genuine, filtered and blocked suspicious orders.

High Flexibility & Low Costs

Robust system with endless customization. Custom rules, black- and whitelists. Increased efficiency for only micro fees to improve revenue.

SEON. Fraud Prevention

SEON. Fraud Prevention

At SEON, we help online businesses to prevent losses from fraudulent orders.

Every store owner has faced or will face fraud at some point. You can prevent payment fraud and chargebacks by using our automated, real-time data checks on customers. By eliminating investigation and chargeback fees, lost payments and goods, you will reduce losses and increase profit.

How does it work?

We check 35+ social media signals in real-time, together with email, phone number, IP lookup and device fingerprinting to accurately identify real users in today's world. A fraudster cannot match this scale, depth and breadth of social and digital footprint.

Combined with the intelligent way we assign risk scores, we give you extra insight into making sure each order is legitimate before you fulfill them.

SEON adds another security layer to your shop, radically improves risk assessment accuracy and reduces false declines.

Key features:

  • Plug & Play

Be up and running in minutes. Have access to an intelligent, robust fraud prevention solution; customizable to fit your business needs best.

  • 35+ Social Network Checks

Fraudsters won’t have a genuine digital presence. SEON scans 35+ social & digital networks in real-time revealing the social footprint of your customer.

  • Micro Fees (vs Chargeback Protection)

Other fraud platforms have the incentive to decline even the slightly risky orders to overprotect themselves. This means fewer chargebacks to cover for them, but also less sales and profits for your company.

  • Full Flexibility

SEON automatically handles the orders. Enabling you to make quick and well-informed assessments by providing detailed information. Declined orders are automatically refunded and restocked.

  • AI & Machine Learning

A robust scoring engine identifies unnoticeable fraud patterns, learns and recommends new rules, helping you to fight and prevent fraud effectively. You can customize existing rules, and new rules tailored around your business will also be suggested. You will have the control to create a safelist or blocklist based on customer behavior.

  • Transparency & Predictability

We are fully upfront and transparent from pricing through to risk-scoring decisions and rules applied by our algorithm. No extra costs, no implementation fees, no other hidden fees.

Why SEON?

Our mission is to create a fraud-free world.

To achieve this we make a robust, enterprise-grade fraud prevention solution available for online businesses of every size. No technical or fraud risk detection knowledge is required.

We are the modern fraud prevention solution trusted by over 5k partners, including innovative companies like Afterpay, Patreon, Revolut, and backed by leaders in the finance space.

SEON fights fraud so you can focus on business growth.

Launch date

SEON. Fraud Prevention

SEON. Fraud Prevention

At SEON, we help online businesses to prevent losses from fraudulent orders.

Every store owner has faced or will face fraud at some point. You can prevent payment fraud and chargebacks by using our automated, real-time data checks on customers. By eliminating investigation and chargeback fees, lost payments and goods, you will reduce losses and increase profit.

How does it work?

We check 35+ social media signals in real-time, together with email, phone number, IP lookup and device fingerprinting to accurately identify real users in today's world. A fraudster cannot match this scale, depth and breadth of social and digital footprint.

Combined with the intelligent way we assign risk scores, we give you extra insight into making sure each order is legitimate before you fulfill them.

SEON adds another security layer to your shop, radically improves risk assessment accuracy and reduces false declines.

Key features:

  • Plug & Play

Be up and running in minutes. Have access to an intelligent, robust fraud prevention solution; customizable to fit your business needs best.

  • 35+ Social Network Checks

Fraudsters won’t have a genuine digital presence. SEON scans 35+ social & digital networks in real-time revealing the social footprint of your customer.

  • Micro Fees (vs Chargeback Protection)

Other fraud platforms have the incentive to decline even the slightly risky orders to overprotect themselves. This means fewer chargebacks to cover for them, but also less sales and profits for your company.

  • Full Flexibility

SEON automatically handles the orders. Enabling you to make quick and well-informed assessments by providing detailed information. Declined orders are automatically refunded and restocked.

  • AI & Machine Learning

A robust scoring engine identifies unnoticeable fraud patterns, learns and recommends new rules, helping you to fight and prevent fraud effectively. You can customize existing rules, and new rules tailored around your business will also be suggested. You will have the control to create a safelist or blocklist based on customer behavior.

  • Transparency & Predictability

We are fully upfront and transparent from pricing through to risk-scoring decisions and rules applied by our algorithm. No extra costs, no implementation fees, no other hidden fees.

Why SEON?

Our mission is to create a fraud-free world.

To achieve this we make a robust, enterprise-grade fraud prevention solution available for online businesses of every size. No technical or fraud risk detection knowledge is required.

We are the modern fraud prevention solution trusted by over 5k partners, including innovative companies like Afterpay, Patreon, Revolut, and backed by leaders in the finance space.

SEON fights fraud so you can focus on business growth.

Launch date

Free

Free to install

$0.07 per order check, only beyond the plan included.

  • 50 free order checks/month
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees
  • 360 fraud prevention
  • Awesome support

Starter

$99/month

$0.07 per order check, only beyond the plan included.

  • 1,500 order checks/month
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees
  • 360 fraud prevention
  • Awesome support

Pro

$299/month

$0.07 per order check, only beyond the plan included.

  • 5,000 order checks/month
  • Dedicated customer success management
  • All features & benefits
  • *Custom plan avail. & suggested at 5000+ orders/month

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    0% of ratings are 1 stars
    0

Jed North

Location Canada

This is probably the most in-depth fraud protection on Shopify. There is a bit of setup and learning but has been effective in flagging repeat fraudulent customers and past scammers trying to make new accounts.

Developer reply

May 18, 2022

Thank you, we appreciate your honest feedback! 👍

The high flexibility and customization we offer require a small learning curve when you take advantage of these extra options, but we're always here and happy to help with all that.

Let's fight fraud together! 👊

Brightech

Location United States

Just downloaded the app, but the agent who did our walkthrough was super helpful, and the app seems to have a lot of robust features. It was also priced at a much better than most of the other apps I looked into. We're hoping to figure out all the configurations to make it work best for our company, but we're looking forward to using it.

Developer reply

May 4, 2022

Thank you for sharing your feedback! 😍

You are absolutely right, SEON has a robust feature set and we are happy to help you during the whole SEON journey to make sure the configuration is the best fit for your business needs. Let us know if you need assistance and we'll be here to help.

Let's fight fraud together! 👊

Radio Roasters Coffee

Location United States

Its reassuring knowing SEON is keepibg an eye out for us. We find it super easy to install and use.

Developer reply

May 3, 2022

Thank you for the feedback, we appreciate it!

We are happy to add another layer of security to your store. 👊

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