Serializer ‑ Product Tracking

Track sold products using serial numbers

From $9/month. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

Tracked item search

Key values section

Assign unique serial numbers

Stop tracking individual products in spreadsheet files or other inefficient workarounds. Easily add unique item info to your sold products.

Quickly search sold items

Quickly pull up order, customer and item information by entering a serial number or other item details.

Share item info with customers

Embed item information to your website or customer notifications. Let customers verify their received products.

App details

Serializer ‑ Product Tracking

Serializer ‑ Product Tracking

Do you sell products with unique serial numbers? Are you tired of tracking individual products in spreadsheet files or using inefficient workarounds such as order notes or tags? Would you like your sold items to be easily searchable? The "Serializer - Product Tracking" app is for you!

Features

  1. Automatically generate and attach unique item IDs to sold products. The feature may be helpful for products that do not have serial numbers provided by the manufacturers or suppliers, e.g. digital or hand-made products.
  2. Add serial numbers to sold products by scanning barcodes with a barcode scanner (must be in HID mode) or your mobile device's camera, pasting multiple numbers from external software (e.g. spreadsheet file) or typing them.
  3. Quickly search your sold items and pull up their order, customer and warranty information.
  4. Access your sold item information via the order metafields. Embed serial numbers and warranty information into the post-sale notifications (e.g. shipping emails) and your website. Some custom development is required.
  5. Access sold item information on your website via the app's API secured by Shopify's app proxy. The feature may be helpful if you wish to implement a customised experience for your customers, e.g. received product verification. Some custom development is required.

Missing a feature?

I would love to learn more about your experience. If you have any questions or suggestions, please email me, and I will do my best to help you.

If there's a specific feature(s) missing, please get in touch with me. It'd help me prioritise developing new features and improve your experience. Win-win!

Potential features under consideration (not available yet)

  1. Items' import.
  2. Items' export.
  3. Draft order serialization.
  4. Manual items' check-in and check-out. This would allow serializing items in inventory first (check-in) and then assigning them to the order when sold (check-out). Currently, only sold items can be serialized.
  5. Automatically assign checked-in items to products sold online.
  6. Self check-out POS.
  7. Save items from outside the app. The feature would allow external apps or sales channels to save items and add capabilities missing in this app. Additionally, it would provide a capability for the customers to register their received items on the merchant's website.
  8. Return order items in the app. This would prevent the "More tracked than total items" warning.
  9. Detailed item history. It could show more detailed information about the individual items and their status changes.

Launch date

Serializer ‑ Product Tracking

Serializer ‑ Product Tracking

Do you sell products with unique serial numbers? Are you tired of tracking individual products in spreadsheet files or using inefficient workarounds such as order notes or tags? Would you like your sold items to be easily searchable? The "Serializer - Product Tracking" app is for you!

Features

  1. Automatically generate and attach unique item IDs to sold products. The feature may be helpful for products that do not have serial numbers provided by the manufacturers or suppliers, e.g. digital or hand-made products.
  2. Add serial numbers to sold products by scanning barcodes with a barcode scanner (must be in HID mode) or your mobile device's camera, pasting multiple numbers from external software (e.g. spreadsheet file) or typing them.
  3. Quickly search your sold items and pull up their order, customer and warranty information.
  4. Access your sold item information via the order metafields. Embed serial numbers and warranty information into the post-sale notifications (e.g. shipping emails) and your website. Some custom development is required.
  5. Access sold item information on your website via the app's API secured by Shopify's app proxy. The feature may be helpful if you wish to implement a customised experience for your customers, e.g. received product verification. Some custom development is required.

Missing a feature?

I would love to learn more about your experience. If you have any questions or suggestions, please email me, and I will do my best to help you.

If there's a specific feature(s) missing, please get in touch with me. It'd help me prioritise developing new features and improve your experience. Win-win!

Potential features under consideration (not available yet)

  1. Items' import.
  2. Items' export.
  3. Draft order serialization.
  4. Manual items' check-in and check-out. This would allow serializing items in inventory first (check-in) and then assigning them to the order when sold (check-out). Currently, only sold items can be serialized.
  5. Automatically assign checked-in items to products sold online.
  6. Self check-out POS.
  7. Save items from outside the app. The feature would allow external apps or sales channels to save items and add capabilities missing in this app. Additionally, it would provide a capability for the customers to register their received items on the merchant's website.
  8. Return order items in the app. This would prevent the "More tracked than total items" warning.
  9. Detailed item history. It could show more detailed information about the individual items and their status changes.

Launch date

Pricing 7-day free trial

Starter

$9/month

$0.25 per tracked item after 50 free items

  • All app features
  • 50 free new tracked items per month

Unlimited

$19/month

  • All app features
  • Unlimited tracked items
  • No additional usage fees

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

2.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Josh.ai

    Location United States
    Time spent using app About 1 hour

    It's odd that I have to go to a completely different area of the Shopify admin to enter the serial numbers and I can't do so from my main orders screen where I'd be generating shipping labels and doing the rest of my fulfillment process. Also, the serial numbers don't come through the Shopify webhooks at all so I can't use them in my outside system.

    Developer reply
    November 22, 2022

    Thank you for the review. I understand your frustration.

    Unfortunately, Shopify admin pages, such as the Orders screen, are not editable by 3rd party apps such as Serializer. Additionally, 3rd party apps cannot control the data that comes through the Shopify webhooks. However, the serial numbers saved via the app could be accessed by an external system as they are available in the Shopify order metafield - more details in the app's documentation. Please email me if you need any help.

  • reefloat

    Location United Kingdom
    Time spent using app 22 days

    does exactly what it says, enables use of serial numbers and tracking along with guarantee expiries, why this app has never been created up to now is anyones guess, for some like myself its a necessity - highly recommend - do not judge by lack of feedback, its new!

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