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Everything about the app is great except for one major issue. People cannot choose a custom time if booking multiple hours. For instance if someone wants a 4 hr block the times available wil be 12-4, 4-8, 8-12. So if someone wanted to book 2-6 they cant which im really upset that i didnt know before hand
Hello there! First of all, thanks for trying out Sesami. We always highly encourage all merchants like yourself to take advantage of our free plan and evaluate to see if it fits the needs of your particular business workflow.
Sesami, like all appointment scheduling and booking apps, have decisions to make that try to fit the needs and workflows of our userbase, to the best of our ability. In this particular situation that you are describing, we decided long ago that in order to streamline and create an easy-to-use interface for customers, our app will automatically create the maximum number of timeslots based on the availability you have set and the length of your service. The thought process behind this is that we want to make it as quick and easy as possible for you, as the merchant, to maximize your time being booked, and in turn, maximum revenue.
Having said that, we do highly encourage feedback and critiques you or any merchant might have on our feedback board here: http://sesami.co/feedback
. Perhaps after reading the features being requested, you would consider revisiting your review, as we have never promoted that we ever had this feature (but we do understand your disappointment that we don’t).
Feel free to send us a message anytime - help@sesami.co - if you would like to discuss your business and situation in more detail (or if you would just like to vent about our app 😉 )
The Sesami Team
Great app, even better customer service! Would recommend for any business looking for an easily installed booking service.
We are a new startup and Sesami has worked diligently to support our unique business model. Leonardo and Mariana had been great support as customer success managers and always answers my questions/inquries. The whole team is always there to help from customer success to developer and even the founder. Really appreciate the service they are providing.
Hey On The Glow team, we do appreciate your beautiful words!
We simply love to be a partner with you and for you to be part of our startup program. We're proud to see the bespoke booking experience we designed and built for you in action. This shows your limitless imagination and the power of Sesami as a platform.
Let's grow together!
Initially I needed help with integrating the app. I was surprised to get chat replies on Sunday night! I totally recommend this trusted Shopify partner to ya!
This is a great booking app works good with multi-users, nice interface, which would be even better for customising the colour/ theme! Also the CS is really helpful!! Thanks a lot!!
Enjoy the app, wish the free version allowed at least 2 team members.
Otherwise it is easy to use, and navigate and our clients seem to enjoy.
I'm using this app to schedule my music production coaching sessions. Love this app! It makes everything seamless by adding new events to my calendar, schedule my availabilities, and so on. Keep it up!
A big Thank you to the Sesami Team! Our company is constantly evolving, and Sesami makes our tasks a lot easier. The customer service team is amazing, very reactive AND proactive, and they always go the extra mile for us, which is greatly appreciate. We also enjoy that they always make sure that there is a solution for any problems or special demands that we have!
We are a retail shop and got this app the help with the management of our mini facial appointments. We love being able to make appointments for people right at the POS when they come in and express interest in a product. The support team has been very helpful and has integrated the app seamlessly into our Shopify store.
I enjoy the app however the free version has some frustrating areas. The save button on the calendar is easily forgotten using a phone, the dates don’t stay fixed they move from what’s been selected.