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予約のシステムはとても便利でした。施術時間の設定は、各商品メニューページのオプションで、duringの英語しか設定ができないのと、施術時間も1hourなど英語しか設定できない、メールでのリマインダーに、場所の案内が英語しか設定できない点もありましたが、工夫することで対応は可能でした。
Not the most technical person so I stumbled upon a few problems/questions which were all swiftly solved by Aymane on their support team. Haven't used the app for too long but if it works as well as their customer service, then the future with Sesami seems bright!
Great app! I like it a lot for booking appointments. The only thing is that I found it difficult to block off time.
Easy to configure, like the user interfaces, the settings are suitable for booking module for any session products.
Hello there,
First of all thanks for leaving feedback, it really does help us reach a greater audience in the Shopify world.
However we do have a question as to what else can we do here as a free booking app for your Shopify store to achieve that remaining star. Whatever it is, we'll try to improve on those things, just let us know.
If you have anything in particular you'd like to discuss with us, please feel free to reach out. Thanks again for taking the time to respond.
Excellent. J'avais besoin de sesami en version français. L'équipe à été vraiment proactif et m'a aider sur ce projet le jour même. Ils connaissent leur job(stuff) vraiment bien.
I now use Sesami for my sneaker customization business @fuegalab and the Sesami team has been so helpful in assisting customization requests for us. They got right on a call and made changes complimentary for us - extremely helpful. Of the other scheduling apps - I liked Sesami User interface most - and would def recommend it to other workshop creators. Thank you Sesami!!
App is really useful for booking and the support team helped me a lot what I asked to them. This app is recommend for booking.
I used the app to add appointments and it has been amazing. Not to mention that the set up was easy compared to other apps I tried before and quitting because it was wayyy too complicated. Also Randy gave me the most amazing support, he even connected remotely to my computer to guide me through everything. I couldn't be happier with this app and the support team.
Sesami allows us to have the booking dashboard within the website, without redirecting the user to another URL. There might be prettier interfaces for the users, but this is a very, very important feature.
Great, great customer service!
I have had lots of problems with this calendar. not user friendly. last 2 days customers have not been able to book sessions on the website the calendar pops up but the dates and tims wont load currently looking for other options for booking software compliant with shopify
Hello there 512 Rage Room Team, Sadly, we have not heard back from you in regards to our communication about this review. We stand behind our app and our customer service and feel this 1 star review is very unfair.
As points of references:
* Sesami is working on your store and we see that you are receiving multiple bookings regularly on the app.
* Our Sesami support team responded to you within minutes of receiving your request and we were able to investigate immediately as soon as we were aware of the situation. When checking your data logs, your clients were able to continually book appointments on Sesami during those days.
* After investigating and testing, we determined the root cause of the situation you have written in this review was that your client was using an outdated Internet Explorer browser version. Sadly, Sesami (like most web apps today), does not support Internet Explorer. :( We have updated our help site to reflect this information. By simply switching to another browser such as Chrome, Firefox, Safari, or Microsoft Edge, Sesami does indeed work as intended.
We have reached out to you to try to get a fairer assessment of our app based on your usage and the situation you have written about. Hopefully we can find some middle ground here.
All the best, Sesami Team