Sesami: Appointment Booking , 405 vurderinger
Raffiner
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Etter vurdering
I used the app to add appointments and it has been amazing. Not to mention that the set up was easy compared to other apps I tried before and quitting because it was wayyy too complicated. Also Randy gave me the most amazing support, he even connected remotely to my computer to guide me through everything. I couldn't be happier with this app and the support team.
Sesami allows us to have the booking dashboard within the website, without redirecting the user to another URL. There might be prettier interfaces for the users, but this is a very, very important feature.
Great, great customer service!
I have had lots of problems with this calendar. not user friendly. last 2 days customers have not been able to book sessions on the website the calendar pops up but the dates and tims wont load currently looking for other options for booking software compliant with shopify
Hello there 512 Rage Room Team, Sadly, we have not heard back from you in regards to our communication about this review. We stand behind our app and our customer service and feel this 1 star review is very unfair.
As points of references:
* Sesami is working on your store and we see that you are receiving multiple bookings regularly on the app.
* Our Sesami support team responded to you within minutes of receiving your request and we were able to investigate immediately as soon as we were aware of the situation. When checking your data logs, your clients were able to continually book appointments on Sesami during those days.
* After investigating and testing, we determined the root cause of the situation you have written in this review was that your client was using an outdated Internet Explorer browser version. Sadly, Sesami (like most web apps today), does not support Internet Explorer. :( We have updated our help site to reflect this information. By simply switching to another browser such as Chrome, Firefox, Safari, or Microsoft Edge, Sesami does indeed work as intended.
We have reached out to you to try to get a fairer assessment of our app based on your usage and the situation you have written about. Hopefully we can find some middle ground here.
All the best, Sesami Team
The nice app really like it Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot!
Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.
Glad to be of service!
The customer service has been excellent. Mariana in the live chat is extremely quick and very helpful. Thank you
The CX Manager Leonardo was very helpful and informative. Unfortunately, this app does not fit my business. It does not allow me to set a blocked time for my classes. For example, the classes run every second Saturday for three weeks. This app will only allow those interested in attending a class to sign up and pay each week and not sign up and pay once for the series of classes. So, the stars go to the professionalism of the CX Manager who went above and beyond trying to assist.
Glitchy. It's fairly straightforward to set up and use and, when it's working well, it's great! But I often have customers receiving an error notice when they try to select a time... they log back in in front of me and suddenly it's working again. I have the same experience when testing it. Sometimes it works, other times I receive an error message. Very frustrating!
Using this app to book in store Video Consultations with clients during COVID. So it has been quite helpful. Had it for 2 weeks so far.
The best app you need for service based products! This is the complete package with scheduling and everything you need.