Sesami: Appointment Booking , 405 vurderinger
Raffiner
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Etter vurdering
Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this issue asap. I have submitted 2 support tickets with no response. Almost 72 hours later and still no response.
Hey there Tara,
We are not quite sure why you wrote 72 hours without a response when we have been in constant communication with you over email. In fact we replied within 2 hours of your first email and we last exchanged emails 1 hour ago (3pm EST friday, Jun 12).
As we stated multiple times over email, to create exact booking times for your clients, you just simply have it as your availability. For example :
3:00pm to 3:45pm
4:00pm to 4:45pm
5:00pm to 5:45pm
We can even enter it in for you manually in your account (as we have offered over email). And the 3:30 appointment happened because you had a 30 min buffer time set, as we already explained this before on a reply two days ago.
In the end, we are just here to help you succeed using Shopify and our app Sesami. We are not perfect and we know we still have much more work to do in our journey to become the world's best appointment scheduling application. However in this situation, a 1 star review is completely unwarranted.
Awesome! Totally worth it. The app is very clean and allows me to do whatever I need to do to better serve my client.s
I wish we could use this app, it is very clean and simple to use. For anyone doing single-day appointments, this looks like a winner. Here's why we are unable to use this app: Sesami does not seem to allow for multi-day courses to be scheduled. We offer DIY fishing rod building classes and the classes span 2-3 sessions over 2-3 days. Additionally, we need the ability to only show available booking dates rather than a big calendar with sparsely-placed classes (these classes are on the order of once a month). Thanks for considering these features in the future, we would love to revisit Sesami!
can not get it to work or become active on my account. I have followed the steps and its not working.
Welcome to Sesami!
Nothing to worry about. Just sent you an access request to take a look. Please accept and confirm by emailing us at help@sesami.co
Just installed Sesami and it looks good so far, although the YouTube tutorial screens look a bit different to mine. Haven't worked out how to manage our service yet e.g. buffer times.
Setting it up was a little confusing. It took me forever even to set up a test appointment. Hopefully, it would be easier to use in the long run.
cool app man cool app man cool app man cool app man cool app man cool app man cool app man cool app man
French, then English
Appli censé gérer les disponibilités/indisponibilités des employés (entre autre chose à gérer), sauf que par défaut les employés sont INDISPONIBLES , et aucun moyen de les rendre disponible dans leur calendrier embarqué... On ne peut que les rendre INDISPONIBLES.
Cherchez l'erreur
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This apps should manage the sellers AVAILABLILITY/UNAVAILABLILITY of the sellers, but in it's calendar functionnality, you can only manage the UNAVAILABLILITY, which is the default value...
So, as a result, I must be UNAVAILABLE up to my death ?!?! Such a non-Ux apps ; skip it. _____________________________
After your reply : I won't change my note ( only 1), for, your video show a contextual windows where you should select hours, one I never seen. As this bug was during the installation process, I can't even finalize it, and had to leave it . Sorry, but an app user can't even install is obviously non-Ux !
Incorrect. Check out the video here: https://share.descript.com/view/Uo02uJYGSLE . Hopefully you change your review as it is a bit unfair to leave a 1 star review based on your use.
I'm not sure if this app works. I was unable to add a service. Two stars because I couldn't get started. Being that I am on a schedule I have moved to a different app.
Hello Sean, Thank you for Your review.
We assure you that Sesami works! Not only it works, but it helps you increase your revenue, optimize your team and efficiency. Let us show you how and set it up for you for free by booking a call with us here https://sesamiapp.myshopify.com/products/book-a-demo
Looking forward to our call ..
We have used Sesami for over 3 years now. They are always adding to their offerings and their customer support is next level if you ever need a hand with anything they go above and beyond to help you solve it.
Also our clients love how easy it is to book a time spot with us, we get so many comments about how its so much easier than a lot of other options out there.