Recenzje (420)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 79% ocen to oceny z 5 gwiazdkami
  • 13% ocen to oceny z 4 gwiazdkami
  • 4% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
16 wrzesień 2023

This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them to cancel it for you. I see that as disturbing because almost every subscription service has a cancellation option in their app settings. Please refrain from using this service as there are more honorable and reputable booking apps available. The last thing is don't be afraid to use a credit card chargeback to get your money back from this company.

Summer Eyes
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Sesami Inc. odpowiedział(a) 21 marzec 2024

Hi David,

We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to set things up. We even offer a free onboarding call.

And canceling your Sesami plan is like any other Shopify app by uninstalling the app. This is well documented in our help guides and we also shared that with you by email.

Even though we don't have a refund policy, but we did refund you as a courtesy since you are a partner, and we believe we are in this together. We sent you tens of emails, making sure you got your refund, but no response.

We appreciate you replying to our emails and reconsidering your one-star review, to make things fair.

19 kwiecień 2023

Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!

Clean Place
Ukraina
1 dzień korzystania z aplikacji
8 sierpień 2020

I used the app for doctors appointments. It would be really good if you had the option of choosing the appointment after adding to cart or to just have 1 booking button that then integrates into the cart. It's confusing for the customer to have to do 2 actions

Dr Pete Online
Wielka Brytania
Około miesiąca korzystania z aplikacji
28 marzec 2022

NICEEE perfect for a starter and the funtions provided are sufficient for a simple appointment booking.

In Love by TNS
Singapur
1 dzień korzystania z aplikacji
14 lipiec 2020

Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.

Lux Hair & Lash
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Sesami Inc. odpowiedział(a) 16 lipiec 2020

Hello there! We are currently on an email thread with you trying to fix your theme issues which originated from multiple booking apps installed at the same time. Unfortunately, installing multiple apps that have the same functionality has created theme conflicts, which is why Sesami it's not currently working on your theme. Let's work together to resolve this - as fundamentally the issue is not due to Sesami, but due to conflicting code.

9 czerwiec 2019

Giving 4 stars-up, thought there would be more offered for 20/month, but it is simple and clean to use. However, for the small business option, you can only offer full hours with no breaks. For instance 9 to 5, but I can't schedule time away from those hours. Would think for 20/month you'd have this function. Just started using it though.

Periapt
Stany Zjednoczone
24 dni korzystania z aplikacji
Edytowano 24 kwiecień 2019

This app is okay. It gets the job done to get appointments booked but it’s not as efficient as other booking sites I’ve used. Also, I wish I could add deposits to each appointment
booked. This app doesn’t make the price worthwhile. Maybe $9 a month would be more of a fair trade off because the app literally only allows you to book appointments. There’s nothing unique about connecting a calendar to Shopify in my opinion

So Icey & Co.
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Edytowano 31 sierpień 2020

I had a problem with Sesami. Well, I thought I was a problem. Turned out I didn’t understand how the functionality operated. The excellent team at Sesami explained things to me and then “Voilà!” I was able to set up my store’s appointment-based services the way I wanted.

Integrity Tarot Consulting
Stany Zjednoczone
16 dni korzystania z aplikacji
22 lipiec 2020

need to show how to make app visible on site for customers to book and allow search option for businesses

Queen Cosmetics Store
Stany Zjednoczone
27 dni korzystania z aplikacji
Edytowano 3 maj 2021

App seams very good but I got some problems as both add to cart and book a appointment shows for the same item. This because shopify has the feature "add to cart" on all created products. I have however received wonderful help from Sesami support to solve this problem. Super happy about the customer support

LIP COLOR LAB
Szwecja
15 dni korzystania z aplikacji