Sesami Booking Platform

5 Stars – Outstanding Customer Support!

In my 14+ years of running an online business, I’ve worked with countless platforms, but the customer support team at Sesami stands head and shoulders above the rest. Truly, they are the most incredible support team I’ve ever encountered.

From the very beginning, they’ve gone above and beyond. Taking the time to walk me through setup, answering all my questions (no matter how small), and making sure everything is running smoothly. Their commitment is clear: they genuinely care about their clients and the quality of their work.

It’s rare to find a team so dedicated, responsive, and thoughtful. Thanks to their outstanding support, I’m not only set up for success, but I’ll also be a long-term loyal user of this excellent scheduling software. Thank you, Sesami team—you’re truly the best.

I just started doing private coaching again and asked chatgpt for an app recommendation for shopify so I can use it on my website and it recommended Seasami Booking! I am so happy with the service so far, my clients are able to book directly on my website with just a few clicks! Easy set up with great tutorials and very helpful customer service! Highly recommend!

We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly.

In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested.

A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business.

Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business.

If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!

My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products

There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal

On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content

All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services

So it's like the site was always waiting for Sesami to exist

It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time

I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution.

When it comes to the service itself its so seamless and easy. I love this dang app.

This is a great booking solution for any business looking for a cost-effective way to start taking bookings on their Shopify store. It offers most features you might want to get started with and fantastic customer service! Mariana in particular has been incredibly helpful, especially recently when ironing out some issues we had with a Shopify 2.0 upgrade. From my experience, they seem to be actively responding to customer feedback and offering new solutions to individual customers' circumstances and needs all the time. Totally recommend!

I've tried every appointment app out there, and Sesami is the only one that truly meets my complex needs. Its ability to manage multiple locations and services is exceptional. The feature that automatically sends invoices for deposits is a lifesaver. But what really stands out is their Customer Support - they consistently exceed expectations, ensuring everything runs smoothly. Highly recommend Sesami for anyone with intricate scheduling requirements.

The Sesami app has been fantastic for our new booking services with our shopify powered brick and mortar and ecomm store. The team at Sesami has been extremely helpful throughout the onboarding and launch process. Overall we are very happy with Sesami.

Sesami is very user friendly to use, and their customer support team has been extremely helpful! They're always prompt to answer our questions, have assisted with custom solves for our store, and have been very receptive to feedback for additional optimizations. We're very grateful to be working with Sesami elevating our appointment booking experience!

What a great service. The customer support and development team have been incredible at making sure the app met our expectations and will help us grow our training business with online booking capability xxx