Sesami Booking App

Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.

Changed to Sesami bookings on a trial and there have been several issues with integration and systems failing meaning we lost a lot of revenue. I think once the problems are resolved it has the potential to be a great product, unfortunately its not reliable.

5 Stars – Outstanding Customer Support!

In my 14+ years of running an online business, I’ve worked with countless platforms, but the customer support team at Sesami stands head and shoulders above the rest. Truly, they are the most incredible support team I’ve ever encountered.

From the very beginning, they’ve gone above and beyond. Taking the time to walk me through setup, answering all my questions (no matter how small), and making sure everything is running smoothly. Their commitment is clear: they genuinely care about their clients and the quality of their work.

It’s rare to find a team so dedicated, responsive, and thoughtful. Thanks to their outstanding support, I’m not only set up for success, but I’ll also be a long-term loyal user of this excellent scheduling software. Thank you, Sesami team—you’re truly the best.

Working with Mariana was awesome. She's incredibly knowledgeable, responsive, and PATIENT!!!! as she helped me get my website scheduler up and running. I had been struggling with it for a while, and she not only fixed the issue but also walked me through the process so I could understand it better. Her support saved me a ton of time and stress, and now everything runs smoothly. I highly recommend her services to anyone needing tech help—professional, efficient, and truly supportive! :-)

we love sesami we use it for our Piercing studio and the integration with shopify make everything easy and consistent. The team is also responsive and very helpful!

We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly.

In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested.

A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business.

Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business.

If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!

Sesami is super easy to use and has made managing bookings for our event seamless for our us. A HUGE thank you to Jeanny, who has been incredibly helpful and responsive throughout — her support made all the difference!

My experience with Sesami has been outstanding! I was assisted by Jeanny, who provided an incredibly attentive and caring service throughout the entire process. Every request I made was carefully listened to and addressed with great patience and professionalism. I also want to highlight the amazing work of the developers’ team, who implemented exactly what I needed with efficiency and clear communication. It’s rare to find such dedicated and supportive customer service. I’m extremely satisfied with the results and highly recommend Sesami not only for the quality of the app but also for the commitment and human touch of their team.

I had a coding issue with one of my Flow's and the support team provided personalized, quick help and spotted the problem for me, saving me a lot of time and frustration, thank you to the support team!

Jeanny, Mariana and Ehsan were super helpful in answering questions and helping us work around some of our customization requests. Will definitely be recommending them to other stores in need of a booking platform.