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Incompréhensible
Salut Julie,
Nous serions ravis de recevoir vos commentaires et de vous aider. Veuillez répondre à nos e-mails ou nous envoyer un e-mail à help@sesami.co.
App is ok, sends all the emails in a dark mode and the tech support tells you to change your outlook settings. That does not help on the customers end. Squishes and distorts your email and logo. I DO NOT RECOMMEND AT ALL.
Hi Crystal, we've already been talking to you about your issue and we both came to the conclusion (yourself and our team here at Sesami) that this is not a Sesami app issue ...
I was on board and on the $49 plan and doing fine from March 2020 through July 2020 until they stopped responding to tech support requests in August 2020 and did not answer the phone support number. I am very disappointed that the system is now really slow, it has been down due to upgrades and has many so-called features that are problematic. they used to be great and simple - but now they are ...
Hey there Joe, you have been holding this threat of a bad review over our heads since you first signed up and to be honest, it’s a bit of a relief to cut our losses and just ...
I have had lots of problems with this calendar. not user friendly. last 2 days customers have not been able to book sessions on the website the calendar pops up but the dates and tims wont load currently looking for other options for booking software compliant with shopify
Hello there 512 Rage Room Team, Sadly, we have not heard back from you in regards to our communication about this review. We stand behind our app and our customer service and ...
this app is messy. it double booked my clients, it also creates issues with booking for my clients. It does not prompt to enter contact info and it does not sync with my google account automatically like most other booking apps. This is too much work.
Hello there Conjure Queen, we appreciate your review and empathize with the situation in regards to double booking for your clients. We really do. We want to make Sesami the ...
Kinda complicated..going to faq to update availability, I’m not sure if its cause they wanted me to leave this review first and then they will let me actually get to where i am going. But since they are insisting my experience so far is very frustrating
Save your time and download Tipo booking instead. Downloaded Sesami for my site, it worked at first, and then I was unable to see any of my available appointment times on my product page. After a week of trying to contact Sesami customer report and receiving no help or calls back, I decided to delete the app and try another. Don't waste your time, there will be no help provided when you need it.
Hey there Emily,
We're sorry to hear this! We do try our best to get to all the support tickets as fast as possible. We did promptly replied to your emails in the last couple ...
This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them ...
Hi David,
We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to ...
Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.
Hello there! We are currently on an email thread with you trying to fix your theme issues which originated from multiple booking apps installed at the same time. ...
is not really helpful for a hairdresser salon i need you to call me please and work it out in better condition to use those app for my business
Hi there and welcome to Sesami!
There's no need to rate us 1 ⭐️ to get our attention. Think about it this way; we're on a mission to help you no matter if you're on free or ...