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Thank you so much! A lovely team of experts who helped with any issues I had! The app works really great.
The Sesami development team is incredibly helpful when it comes to troubleshooting any issues. As someone who values prompt support, this is very important to me. However, I must note that Sesami does not offer SMS notifications for certain countries. This is a significant drawback for many businesses, as it can lead to a high number of no-show customers. Nonetheless, the Sesami team has assured me that they will work to resolve this issue. If they are successful, I will be pleased to give them a five-star rating, as this is the only feature I am currently missing.
I am very pleasantly surprised by this add-on! Great pricing options, easy setup and use. Customer service is very helpful as well
Really liking this app..easy to set-up and use, also the customer service people are great..recommended
Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround
Great app, even better customer service! Would recommend for any business looking for an easily installed booking service.
While I'm not set up yet, I have to say the personal customer service has really impressed me, to be able to converse with the people online virtually is a game changer.
Everything about the app is great except for one major issue. People cannot choose a custom time if booking multiple hours. For instance if someone wants a 4 hr block the times available wil be 12-4, 4-8, 8-12. So if someone wanted to book 2-6 they cant which im really upset that i didnt know before hand
Hello there! First of all, thanks for trying out Sesami. We always highly encourage all merchants like yourself to take advantage of our free plan and evaluate to see if it fits the needs of your particular business workflow.
Sesami, like all appointment scheduling and booking apps, have decisions to make that try to fit the needs and workflows of our userbase, to the best of our ability. In this particular situation that you are describing, we decided long ago that in order to streamline and create an easy-to-use interface for customers, our app will automatically create the maximum number of timeslots based on the availability you have set and the length of your service. The thought process behind this is that we want to make it as quick and easy as possible for you, as the merchant, to maximize your time being booked, and in turn, maximum revenue.
Having said that, we do highly encourage feedback and critiques you or any merchant might have on our feedback board here: http://sesami.co/feedback
. Perhaps after reading the features being requested, you would consider revisiting your review, as we have never promoted that we ever had this feature (but we do understand your disappointment that we don’t).
Feel free to send us a message anytime - help@sesami.co - if you would like to discuss your business and situation in more detail (or if you would just like to vent about our app 😉 )
The Sesami Team
I use this app to help me book appointments on my website. easy to set up and perfectly shown to my customers. I like this app thank you
The customer service is sharp and responds quickly. The app is straightforward and easy to use. I recommend to small businesses alike.