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It has a great booking system and when help is required for set up or change, the team are straight onto it for you. Great service.
We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.
I had an issue with my scheduling time and I got lucky to be assisted by the wonderful Mariana who was very knowledgeable and able to help me set up the app properly. Thank you Mariana
I used this app which really helps me a lot! The integration is very simple. We got some customers scheduled appointments through our website.
We have been using Sesami for over two years now for booking on our online site. The App is amazing and very user friends for both our customers and staff to use. The help & support team for the app are very helpful and very responsive.
Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.
I have been really impressed with the whole team at Sesami. They have been extremely supportive throughout the whole process.
It's the only system that is flexible enough to allow my tricky process to be developed and brought to life.
I can't reccomend this app enough.
Thanks for your glowing review. We're here to help as we know each business is unique with it's own processes.
Took me quite some time to get it working with existing products - but great app for bookings :) :)
Hello there, Thank you for sharing your feedback and writing us a review!
We’d love to know more about your experience and to see how we can make it better, specifically adding your existing products to Sesami as you mentioned. Please book a call with us here https://sesamiapp.myshopify.com/products/sesami-support-call or drop us a line to help@sesami.co
Great app, plus Randy & team are super responsive & helpful.
Features like buffer time are very useful to incorporate travel time into agenda for services delivered at the customers' home.
That's great! Thanks so much for you support and review! For those reading these reviews but haven't signed up yet, in Sesami you can set "buffer times" before and/or after appointments, for breaks, preparation and travel. :)
Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU
Hey thanks for taking the time to leave us a review. To reply to some of your points:
- The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like.
- In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you.
The Sesami Team